Name: Travelodge Hanna Canada Grey
Address: 616 2 Ave W, Hanna, AB T0J 1P0, Canada, Hanna, Hanna, Hanna, T0J 1P0, Canada
Rating: 7

Air conditioning

Smoke-free property

Heating

Express check-out

All Spaces Non-Smoking (public and private)

Reception desk

General

Shower/Bathtub

Rooms

Wake-up service

Telephone

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Free parking

Parking

Swimming pool

Pool and beach

Conference Hall

Business

Pets allowed

Pets

Location

At the hotel

Room amenities

Travelodge Hanna Canada Grey

Loved the weekend visiting family here.
I ate here all weekend besides family dinners.
Great service , great food . 
Will always come back 
Keep up the awesome service and great food ! 
Recommend this place to anyone 

I had a great stay while I was here for work. I was here almost a month and was pleasantly surprised by how friendly and accommodating all the staff were. The food in the restaurant was great and the service was great. The girls at the front desk were always kind and accommodating. Thank you!

Although this Motor Inn is geared more to working crews in the area, we found it clean and front desk staff very pleasant and easy to deal with.  The restaurant food was typical of small town cafe, nothing fancy but  with sufficient portions.   For the price of $89/night we would stay again.

Very happy with the accommodations in Hanna. Easy check in & early, 2pm. Single room for a couple was $99 ($108 including all taxes).

Room was clean & quiet. Received 50% off breakfast in morning for both of us...and it was very tasty.

Unfortunately, TV display was a little off & I would’ve liked an easier way to plug in both of our phones. But, this did not detract from our one night stay & would return again.

the staff and owner Keith and his sons were very friendly. had no issues with my room. if you stay here you have to try the pizza. the best. if i go back to Hanna i will be staying at the grey goose.  i stayed here in march or april 2018.

Hanna

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

Good stay - good food - reasonable price

Love it!! Great food great staff 

Sunday, March 13, 2022

peaceful

Great hospitality

Good property to stay for the night. Property is old, but, has seen some renovations in the rooms. Bathtub in need of replacement and room smelled like it had been smoked in even though it was supposed to be smoke free. If staying in the area for more than a night I would highly recommend the Canalta Hotel instead.

Older Property with Onsite Restaurant

I was booked in for  two nights. Upon checking the shower out in the morning , there was absolutely no hot water pressure. I reported it and later in the day was offered a room move. Since my plans changed, I went to inform the front desk that I would not be staying over for the second night and they did nothing to offer to reimburse or use the second night for another stay.

I travel to Hanna on a monthly basis and because of this experience, I will look for another hotel to use during my stay.

Average Accommodations; Poor customer service

Right off the bat, the customer service at check-in was poor.  The man at the counter was off-putting and aloof. 
 There didn't seem to be many people at this former Travelodge, yet we were stuck way down the end of a very long hallway.  The mini-fridge door was wide open and it would not close, therefore it was warm and not usable. There was actually a cold, sad French fry under the bathroom vanity. The A/C smelled awful, but it was so hot in the room, we had no choice but to use it.  Although there was no breakfast included, we did receive 50% off, which was good. Service in the dining room was nice. The entire hotel, parking lot,  and surrounding gardens are run-down and in need of tidying up and finishing up.

Barely

Needed a place for one night while on a little Eastern Alberta road trip and decided upon Travelodge Hanna Canada Grey Goose based upon availability. Despite reserving and getting a non-smoking room and it was posted as such, the room upon entry definitely had a smoky smell to it, very disappointing. The room showed signs of neglected maintenance from shower curtain rods nearly falling off, to cigarette burn marks in the bathroom floor. The wall mounted heater was extremely noisy and I finally turned it off part way through the night. As I had stayed here many years ago when working in the field it had had very little done to it to keep it up with current times. Despite having card access to the rooms, the card I had deactivated itself somehow before I could even get into my room. Frustrating to say the least after a day on the road and battling the elements. The bed, towels and bathroom were clean fortunately. Breakfast was not included, however, breakfast was good at the restaurant (non-licensed). Hanna has limited choices for accommodation, will remember that for next time.

Will do, but no 3 star

Restaurant - Beware the breakfast scam. 
  When you stay in the motel, you're given a 50% off coupon for breakfast. (I think this is because there is NO discount for the room. ie Seniors or AMA.) 
  Only a portion of the breakfast menu is available for this discount. It you order say the 2 egg / toast breakfast, which is 50% off and add a meat side order, which is full price, they will charge you for a "big breakfast" at full price. 
  We ordered 2 - 2 egg / toast deals and then 2 meat side orders and the waitress refused to give us the discount, claiming it then became the big breakfast. 
  I took my issue to the manager Keith who told me that I had "built a plate" which couldn't qualify for the discount. When I stood my ground, he became belligerent and tried bullying me so I would stop asking for my money owed. He yelled at me. Tried to shame me by saying loudly "I'll bet you do this all the time!" and then more bullying. (This all took place in the front lobby where everyone could hear.) Because I had already paid before leaving the restaurant to find him at the front desk, he finally threw $6.00 on the counter at me. (He in fact owed me $8.95) He then told me to leave and never come back and stomped away. 
  Was glad to comply. 
Food was overcooked. Signs all over stating have patience we are under staffed. Dinner decent price. Breakfast expensive. 
  Motel is simple and clean enough. Just a working man's motel. No discounts given for anything. ie: AMA or seniors. Front desk staff very pleasant. 

Travelodge Hanna Canada Grey

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