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leisure, solo
December 2022
Standard Double room (full double bed), 2 nights
What was good
The bed was great! I can’t say anything bad about the room at all.
What was bad
But here are some words about noises from the bar and karaoke which located on the ground floor. It could be hard to sleep for noise sensitive people on weekends. You need to bring with yourself earplugs.
The safe was missing. It would be great to have a safe in the room.
Dear Denis, we are very grateful to you for your feedback. It's very important to us and helps us improve our service. In case of any inconvenience you can contact the reception at any time. Our staff is always happy to help with any issue. We highly appreciate your comments and we hope to have the opportunity to welcoming you back as our guest in the future.
Sincerely,
Imperial Palace Hotel Team.
Imperial Palace Hotel Team
leisure, company
July 2025
Business Double room with city view (twin beds), 5 nights
What was good
The location is great, the breakfast as well, we took it once cos of travelling, wi-fi was always good
What was bad
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Dear Sofya, we'd like to thank you for choosing to stay with us and taking the time to leave us your review. Your feedback is very important to us and helps us improve our service. It's a pleasure for us to hear that you enjoyed our hotel. We hope to have the opportunity to welcoming you back as our guest in the future.
Sincerely,
Imperial Palace Hotel Team.