Name: Santa Maria Cruises Halong Bay
Address: Sun World International Cruise Terminal, Halong, Halong, Halong, 200000, Vietnam
Rating: 8

Smoke-free property

Ticket assistance

No elevators

Reception desk

General

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Coffee/tea for guests

Breakfast

Snack bar

Meals

Free Wi-Fi

Internet

Multi-language staff

Languages Spoken

Tour assistance

Tourist services

Barbecue grill(s)

Barbeque

Recreation

Pets Not Allowed

Pets

Location

At the hotel

Cat Bi International Airport

Van Don

Santa Maria Cruises Halong Bay

The hotel is nice & has nice well maintain garden & kids outdoor pool.  The balcony & 24 hours room service is nice to have.
Cons; there’s no portable clothes line to hang up the wet clothes, can’t take advantage of the balcony for quick dry. The word allergy or allergic they seems to confuse about it, which should be every waiter/ waitress should know about. Although there was no incident but you expect them to know it as part of their job as it is very serious matter!

Stayed one night before our Halong Bay Cruise. We were in the suites which is a separate building separate to the main hotel / casino. The room was clean and spacious. There was a pool which was clean and attended by a pool attendant to hand out towels etc.

We ate at the restaurant which was fairly expensive (but you'd expect that). The service for lunch was a little lacking but we were there after 2pm. There's a big run of restaurants if you turn left out of the hotel and walk a few hundred metres down the road.

The staff were friendly and helpful - almost too helpful - they called us at 9pm to ask if the room was ok and to tell us to call if we needed anything.

Upon arrival at this hotel I was surprised with the size of it! It’s huge! We stayed in the villas which were lovely and very clean. We had a sea view-which is slightly obscured due to building work going on locally. This didn’t matter though! 
The staff were amazing, very friendly. We were at one point the only westerners here but that didn’t matter to us, as there were plenty of staff that spoke fluent English. 
It is slightly out of the town but there are transport options available. 
Would definitely stay here again. 

We were incredibly surprised at the value for money. The room rate we got was great and the rooms were really comfy. We even got a lovely big bath. The balcony was huge and we had a nice sea view. There was no furniture on the balcony however, which meant that I had to keep moving a stool out there when I wanted to sit. 

The dim sum restaurant was fab. The food was really tasty and not too expensive. 

We didn’t get breakfast so I can’t comment on that. I know it cost around £10 though. 

The WiFi was a little weak and intermittent at times. 

The staff were really helpful and kind. 

There is a casino as well, but we didn’t make it in to have a look unfortunately. 

Halong

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

nice & reasonable room rate price

Nice stay before the bay

Beautiful hotel with lovely staff! 

Lovely Hotel

Vietnam is a great place to visit but stay clear of this hotel. Construction work from 7 to 17.00 and coaches that are parked outside the rooms with their engine running all night long. Photos do not match the sites photos. Food is good though.

Santa Maria Cruises Halong Bay

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Internet

Languages Spoken

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Pets

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