Name: Cliffs Resort Table Rock Lake
Address: 166 Lantern Bay Lane Indian Point,Lantern Bay Lane, Branson, Branson, Branson, MO 65616, United States of America
Rating: 9

Air conditioning

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Family room

Rooms

Vending machine

Meals

Free Wi-Fi

Internet

Barbecue grill(s)

Picnic area

Sun Deck

Recreation

Free parking

Parking

Swimming pool

Pool and beach

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the resort

Boone County Airport

Cliffs Resort Table Rock Lake

Branson

We are time share point owners who spend a ton of time here as well as using our points elsewhere.  We are on Day 5 and have had zero internet/cell coverage  the entire time. It’s hard to use their app when you can’t download it. They’ve promised a hotspot for five days, and we’ve had nothing. Would have appreciated a heads up on this situation. My job requires the internet, so this has been stressful. 

Not Happy

I've been dealing with a painful situation. 🙃 I've been debating on whether to share with you all. I've been an owner for over 21years. I've got a lot of money invested into Bluegreen .I use my points yearly and love my vacations. I stayed at The Cliff in Branson,  not my 1st time. Beautiful resort, but on my last day at the resort I injured my foot entering the lounge from the pool area. "Badly " blood filled my sandal and got all over the floor.  I hadn't realized that the door was jagged and had gashed my foot opened like it did till later in evening. We notified the front and while getting the gash to stop bleeding,  no one came to find out what happened. An hour later, after caring for myself. I went down to the grill  ,a security officer came and asked if we belonged there and if  was the one who hurt their foot. He stated , I was not the 1st to have an injury happen from that door. Another lady had her toes separated. He stated they notified Corporate and they hadn't done anything to fix the situation. Now,  this happened over two weeks ago and yes, I seen my doctor and he looked it over. 😳 
My toe has not heeled and I've been in pain over two weeks now.  I have contacted corporate , they don't care. " we are a billion dollar company and we will fight you over this. This is their stance on my situation. I find it outrageous and neglect that they take no responsibility.  Just wanted to share the stans Bluegreen takes regarding our safety and we'll being. I could post pics but I don't want to gross anyone out. I will place in comments. 
Thank you for listening.what if this was you or your child? We pay a hefty maintenance fee for better accommodation.  Disappointed,  in the lack of caring for my situation. The new Bluegreen

Unsafe Door

The place was ok. I was sold on it largely due to the view and the pool. Certainly the view was amazing of the sky. The land, not so much. We were in building I, unit 5. Behind us, in plain view, were pallets decaying as garbage and other debris. 
When we got there after hours on the road with a 5, 7 and 10 year old, they changed into their suits and headed to the pool. It was about 6:30 PM. The pool had just been closed for the night as someone had thrown up in the pool and no one was back that night to deal with it. Kind of understandable, though sad. 
Service was rough. The front desk person let me know before I booked that I could check out at noon and then, later in the same call said that would "probably" be ok. Then, the next day, reneged on this when her housekeeper put pressure on her. We had to get out much earlier. So we paid nearly $300, checked in at 6:30 PM and then left by 10:45 AM. Was disappointing.

Bait and switch on check out time. Pool closed.

The room was very spacious and clean. Needs new carpet or flooring. View was nice. We were in last building so minimal view of Table Rock Lake. Pool was nice at the end of a hot day. Kylie was very personable and helpful. Overall happy with stay.

Getaway

The main reason I chose this place was the “lake view “, based on their online pictures. We were placed in building S, which apparently stands for “suckdom” as this room smelled like salami, had no lake view, dingy carpet, and a small patio with no patio table. What I viewed online, and the room we received, were polar opposites. Had I known, this room had no lake view, I would have stayed at a hotel in town.  When I asked to switch rooms, there were none available. We left. Lost our deposit, (because we didn’t cancel 3 days earlier.) This advertisement is misleading and dishonest. Very disappointing. 

False advertising 

My family stayed here for the first time. The resort sits on a hill side (hence the name) allowing for a beautiful view of the scenery. From our balcony we could see Table Rock Lake, Silver Dollar City and at night the beautiful lights of the strip. Yet it was very peaceful.  We enjoyed the pool, though the pictures were a little deceiving. It’s a little smaller than I thought, but it was never a problem for us. The main pool is on top and over looks Table Rock Lake. Below that is a kiddie pool. 

My condo itself did not disappoint. We stayed in the penthouse ( we had 2 adults and 4 teens). There was plenty of space for us not to be right on top of each other. I was not a fan of the showers as they are very small.

Over all we enjoyed our stay and will probably be back some day.  

Family Vacation

I recommend Cliff's Resort at Table Rock Lake as THE place to stay in Branson.  The site has breathtaking views of the lake and surrounding hills, the rooms are large, clean, and well equipped (as my granddaughter said "our room feels like a house"), the staff is excellent and the resort is close to all the main attractions in Branson.  I travel a fair bit and consider the Cliffs Resort a find. Give it a try. 

A diamond in the Ozark Hills

Aside from the normal small “wear and tear” from regular usage the condo was amazing! 

Pros: The view was great. Close proximity to all the attractions but far enough away from the noise. Plenty of room in the condo. Guests seem to adhere to the “quiet time” which really helped our children sleep. And Kylie was very helpful and pleasant. The price we paid for what we received. 

Cons: Parking lot is a tab bit tight. Our bed was firm which wasn’t good for me. No on site vending machine for small snacks (but plenty of places to buy them in the city) 

Overall we enjoyed our stay and would definitely look into staying again if we come back to Branson 



4.5 

Great stay, location was perfect, only a few minutes drive into Branson.  Far enough away that it felt like you were in the country.  Enjoyed the public fire pit and gas grill.  This place was better than I was hoping for our family so enjoyed our stay.

Great location, and loved the condo

We have stayed yearly at the cliffs... always loved it. Our son was to be married and was going to stay at the cliffs. Due to the coronavirus the wedding and honeymoon had to be postponed. We had reserved a one bedroom unit for their honeymoon but had to cancel. The girl at the front desk reminded me that the one bedrooms are non refundable. I said these are extenuating circumstances and there is a mandate on gatherings etc. I asked to speak with management. She said she is management. I asked for upper management and she said she would contact them. whether she did or not is debatable but one day later I received an email stating it is a non-refundable room. Every other thing I've had to cancel was refunded even though it was non refundable because of this national and world pandemic. The cliffs is taking advantage of this bad situation and definitely not caring about loyal customers. After several years of staying and referring we will probably never stay there again, will most definitely not refer anyone one and will share this experience everytime we get the opportunity to let people know how we have been treated. It is very stressful to have ones wedding and all the plans and festivities cancelled against ones will. The cliffs is definitely not concerned about the hardship this pandemic has put on their previously loyal patrons!
A Very disappointed customer!

Cliffs Resort Table Rock Lake

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