Sheraton Grand Hotel & Spa, Edinburgh

Very impressed overall with this hotel – accommodation, facilities, staff, location all top notch. I stayed here for 2 nights with my husband to celebrate our 35th Wedding Anniversary and the hotel acknowledged this for us – Thank you very much. All the reception and lounge staff are the best, with particular mention to the Receptionist Debbie, our first point of contact and she spent a lot of time with us giving us advice and chatting, very helpful. Then Adam the concierge who also chatted with us and offered lots of help. We also had the pleasure of being attended to by Sumit in the Club Lounge. He went about his duties with complete efficiency, explained what drinks they had on offer and a full description of the wines – we both went for the South African red and white and they were delicious. He made sure we always had everything we needed, even going for a glass of water when my husband was coughing. Very much going beyond his duty, very helpful and certainly enhanced our stay by far. All of the staff are friendly, happy and helpful. Everyone was happy to assist, advise, and even just chat and not one didn’t have a smile on their face. As far as the actual hotel goes, our accommodation was very comfortable, extremely clean and stocked with the usual Marriot amenities, towels, coffee and tea. We went out for meals but did have breakfast and snacks in the Club Lounge – again always kept stocked up and replenished before anything ran out. The Lounge offers for breakfast a great array of food to have a full breakfast, including porridge and tasty haggis, as selection of cereals, meats and cheese with accompaniments, bread, juices, fruit and yogurts. In the afternoon they have fresh bread rolls and hot snacks as well as a good choice of meats and cheese, crisps etc. I used the gym daily. It is very clean and has modern, working machines Location is fantastic and only 15 minutes’ walk from the main tourist areas and a wide choice of restaurants, bars and café’s. If I have another occasion to stay in Edinburgh this is where I will go.