from € 683
Fantastic
2064 reviewsWhat was good
First time for me in Moscow, stayed here for 6 nights. Can say my stay here was nothing short of spectacular! The hotel is located within a walking distance to most important attractions and is fairly beautiful. Most unique aspect however is Service; Despite the issue with the payment system we had, they cooperated with us and accepted to provide daily payments instead of a full prepayment. They were also considerate of our needs and made special arrangements in our room. All staff was friendly from reception to housekeeping to concierge, specially Alexander and his colleagues in the latter. Highly recommended and will definitely visit again.
What was bad
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Boulevard Ring, Tverskaya street 3, Moscow
Location
The Carlton, Moscow Hotel is located in the center of Moscow, near Red Square and the Kremlin, the hotel is surrounded by Moscow's landmarks.
Hotel features
The Carlton Club, located on the 11th floor, offers a unique escape from the hustle and bustle of the city, with exclusive privileges for guests who choose to stay in Сlub rooms and suites. This exclusive space provides a truly luxurious experience, offering a sense of tranquility and privacy.
At the hotel guests can enjoy a variety of dining options, from the O2 Restaurant with its summer terrace, offering Mediterranean cuisine, to The Carlton Lounge and Bar, serving signature cocktails, and the Italian gastronomic Sartoria Lamberti, as well as the pan-Asian restaurant Novikov.
The Carlton Spa features a Swarovski crystal-encrusted pool and various wellness facilities such as a whirlpool, steam room, Himalayan salt sauna, aromatherapy shower, fitness studio and wellness cafe with healthy food. The spa also offers a collection of massages and spa treatments developed in collaboration with premium brands .
The hotel is a great choice for families. It offers various facilities for children, such as an in-room play tent, special amenities for kids, kid-friendly meals, and activities that keep the entire family entertained.
On the 2nd floor of the hotel, guests will discover contemporary art at Cube.Moscow, an art platform featuring 16 galleries.
Room description
The hotel has 266 elegant guest rooms and 66 luxurious suites. Each room and suite combine elegant design with neutral colors.
The hotel's awards
2023
The 17th World Luxury Hotel Awards
2024
The 14th World Luxury Spa Awards
2024
The 18th World Luxury Hotel Awards
Facts about the hotel
Year of construction
Year of renovation
Type of electrical socket
Type C
220 V / 50 Hz
Type C
(grounded)
220 V / 50 Hz
Number of rooms
charged separately
charged separately
charged separately
charged separately
charged separately
charged separately
charged separately
charged separately
charged separately
Check-in |
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After 15:00 |
Check-out |
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Until 12:00 |
The hotel may refuse to accommodate you if the check-in time is later than 12:00 AM.
Check-in |
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After 15:00 |
Check-out |
---|
Until 12:00 |
The hotel may refuse to accommodate you if the check-in time is later than 12:00 AM.
Russian citizens must have an original Russian passport upon arrival. Front desk is open 24/7. The hotel charges a fee for general cleaning when checking in with a pet (a dog up to 10 kg). Cost: 15000.00 RUB.
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Сhildren 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Check-in at the hotel is carried out strictly on internal passports, citizens of the Russian Federation on foreign passports are not checked in.
In the Superior category, only the view to the inner courtyard is possible.
Privileges The Carlton Club:
- Summer terrace with panoramic views of Red Square and the Kremlin
- Five gastronomic presentations during the day
- A rich selection of wine, beer, alcoholic and non-alcoholic drinks without limitation
- Individual check-in and check-out
- Own concierge service
- Priority reservations at the spa, bars and restaurants of the hotel
At the time of accommodation, Guests undertake to make a deposit at the rate of one day (maximum four days) in the form of preauthorization of the payment card in the following amounts:
Superior, Deluxe, Grand Deluxe, Club or Executive Suite – RUB 10000.00;
Luxury Carlton, Luxury Moscow – RUB 25000.00;
Presidential Suite, Imperial Suite – RUB 50000.00.
Payment of the deposit in cash at the rate of one day (maximum four days) is carried out in the following amounts:
Superior, Deluxe, Grand Deluxe, Club or Executive Suite – RUB 20000.00;
Luxury Carlton, Luxury Moscow – RUB 50000.00;
Presidential Suite, Imperial Suite – RUB 200000.00.
Upon departure, the Guest is refunded the deposit amount minus the cost of services rendered, fines and other payments.
Children are only allowed in the pool area when accompanied by an adult. Children under 13 years old can use the pool area from 10:00 AM to 06:00 PM, for children aged 13-18, time restrictions are not applicable, during the spa opening hours. |
If you need a visa to enter the country, in the majority of cases, your hotel is supposed to provide you with the necessary documents. For more information, please contact the hotel. You will find the contact details in the e-mail with your booking confirmation. You can be charged extra for this service, even if you end up canceling the booking. All agreements are only made between you and the hotel. |
Some rates can be paid by bank card when booking online. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]
Fantastic
Based on 2064 reviews from guests around the world.
27 reviews are available in your language
Cleanliness
9,5
Hygiene products
10
Location
10
Meals
7,8
Value for money
7,8
Room
8,6
Service
8,2
Wi-Fi quality
9
leisure, couple
November 2024
Deluxe Double room (full double bed) (king size bed), 6 nights
Fantastic
What was good
First time for me in Moscow, stayed here for 6 nights. Can say my stay here was nothing short of spectacular! The hotel is located within a walking distance to most important attractions and is fairly beautiful. Most unique aspect however is Service; Despite the issue with the payment system we had, they cooperated with us and accepted to provide daily payments instead of a full prepayment. They were also considerate of our needs and made special
Registered service mark in the European Union