Casa Chu

Name: Casa Chu
Address: Circuito Santa Fe No. 62, Tres de Mayo, Tres de Mayo, Tres de Mayo, 62790, Mexico
Rating: 0

15.7 kmfrom the city center

from € 256

Fantastic

13 reviews

9.0

LUIS

I like that is a very unique setup. Almost like your own weekend home in the area. Each room is isolated and private while still within a gated area. Staff is amazing and committed to service.I did not like that rooms are not maintained properly. Seems to me a senior management savings policy issue... My shower drain was not draining properly so water started to run into the bedroom area. Not fun to have to take short showers if you want to avoid drying the floor... The safe had no battery so, useless. The toilet had issues so there was no running water at the beginning and running non-stop during the night making noises. Too late to complaint for all these since I got to my room at 2:00am. The restaurant team was amazing and the food great but they were not ready for me and my guests when they arrived as they were expecting people to wake up later on new year's day.The property has a lot of potential and I think they have the right customer facing team but no management behind and seems to me that there is a full lack of professional support.... my opinion

Popular amenities

Free Internet
Parking
Suitable for children
Bar or restaurant
Conference hall

Location

Cuernavaca International Airport • 12.6 km

Available rooms

Enter your dates of travel and we will display the current prices

No dates selected

If you don't know the specific dates yet, select approximate dates to see the price estimates.

Location

Circuito Santa Fe No. 62, Tres de Mayo

Airports
Cuernavaca International Airport • 12.6 km

Description of the hotel

Location

It’s nice to come back to a place where you can have a rest after an eventful day in the city Hotel «Casa Chu» is located in Tres de Mayo. This hotel is located in 16 km from the city center.

At the hotel

It’s time to have a nice meal! Stop by the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. Specially for tourists who travel by car, there’s a free parking zone. If you travel by car, you can park in a parking zone.

Also, the following services are available for guests at the hotel: a spa center. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a picnic area and a barbeque area. For participants of business meetings, there is a conference hall and meeting and presentation facilities. Children will be happy, there is a playroom for them.

To book an excursion, consult the tour assistance desk of the hotel. Additional services that the hotel offers to its guests: a safe-deposit box and a concierge.

Facts about the hotel

Type of electrical socket

Type A

127 V / 60 Hz

Number of rooms

7 rooms

Services and amenities

General

Smoking areas
Ticket assistance
Garden
Terrace
Express check-in
No elevators
Reception desk

Services and amenities

Safe-deposit box
Concierge services
Luggage storage

Meals

Breakfast
Restaurant

Internet

Free Wi-Fi

Tourist services

Tour assistance

Recreation

Barbecue grill(s)
Billiards
Hiking
Picnic area
Barbeque

Parking

Parking
Free parking nearby

Pool and beach

Pool facilities

Business

Meeting and presentation facilities
Conference Hall

Beauty and wellness

Spa
charged separately

Kids

Playroom

Pets

Pets Not Allowed

Conditions of accommodation

Check-in and check-out

Check-in
After 14:00

Check-out
Until 12:00

Conditions of accommodation

Check-in and check-out

Check-in
After 14:00

Check-out
Until 12:00

Additional information

24-hour pool access
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Guests under 12 years old are not permitted at this adults-only property.
Only registered guests are allowed in the guestrooms.