Occidental Tucancun All Inclusive

Name: Occidental Tucancun All Inclusive
Address: Avda. Kukulcan, km. 13,5. Lote 24, Cancun, Cancun, Cancun, 77513, Mexico
Rating: 8.4

11.1 kmfrom the city center

from € 162

Excellent

13438 reviews

8.4

809gailr

recently wrote a critical review about my experience at your hotel, as I was truly disappointed during what was meant to be a special birthday trip. However, I want to sincerely thank Jose, the Guest Services Manager, for personally taking action to make everything right. His dedication and care completely changed the course of our stay. Not only did Jose address our concerns with professionalism and kindness, but he also went above and beyond by inviting us to a private dinner and offering to help with reservations for our return visit this December 14–21—a very special occasion as we’ll be celebrating our 59th wedding anniversary with our entire family of 11. Because of Jose’s extraordinary efforts and the genuine care he showed, we have decided to remain loyal to your hotel brand as we continue our travels through Cancun and other cities where Boreko Hotels are located. This was our first disappointing experience with the brand, but thanks to Jose, it has turned into a renewed trust and appreciation. Please extend our heartfelt thanks to him for his exceptional service.

Popular amenities

Free Internet
Transfer
Parking
Suitable for children
Swimming Pool

Location

Kukulcan Plaza • 150 m
Playa Marlin • 270 m
Maya Cancun Museum • 540 m
Acuario Interactivo • 1000 m
La Isla Shopping Mall • 1.0 km

Available rooms

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Location

Avenida Kukulkan, Avda. Kukulcan, km. 13,5. Lote 24, Cancun

What's nearby
Kukulcan Plaza • 150 m
Playa Marlin • 270 m
Maya Cancun Museum • 540 m
Acuario Interactivo • 1000 m
La Isla Shopping Mall • 1.0 km

Places of interest
Playa Delfines • 4.7 km
El Rey Ruins • 4.7 km
Museo de Arte Popular Mexicano • 5.4 km
Mercado 23 • 9.8 km
Wet n' Wild • 10.0 km
Xcaret Eco Theme Park • 68.5 km

Airports
Cancun International Airport • 13.2 km
Isla Mujeres National Airport • 16.1 km

Description of the hotel

Occidental Tucancun offers comfort and convenience whether you're on business or holiday in Cancun. Both business travelers and tourists can enjoy the property's facilities and services. Service-minded staff will welcome and guide you at Occidental Tucancún. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Friendly staff, great facilities, and close proximity to all that Cancun has to offer are three great reasons you should stay at Occidental Tucancún.

Facts about the hotel

Year of construction

2001

Type of electrical socket

Type A

127 V / 60 Hz

Number of rooms and floors

334 rooms • 7 floors

Services and amenities

General

ATM
Shopping on site
Air conditioning
24-hour reception
Elevator/lift
Currency exchange
Smoke-free property
Security guard
Ticket assistance
Gift shop
Garden
Terrace

Rooms

Non-smoking rooms
Room service
Family room
VIP room amenities
Smoke Detector
Cable TV
TV
Minibar
Hairdryer
Shower/Bathtub
Shower
Toiletries

Accessibility

Accessibility features
Wheelchair Accessible
Wheelchair access to restaurant

Services and amenities

Iron and board
Ironing
charged separately
Luggage storage
Laundry
charged separately
Safe-deposit box
Concierge services
Dry-cleaning
charged separately
Luggage storage
Telephone
Iron

Meals

Bar
Breakfast
Buffet breakfast
Restaurant
Restaurant (buffet style)
Snack bar
Kitchen

Internet

Free Wi-Fi
Internet
charged separately

Transfer

Shuttle
charged separately
Car rental
charged separately
Airport transportation

Languages Spoken

Spanish
English
Multi-language staff

Tourist services

Tour assistance

Recreation

Library
Billiards
Sun Deck
Ping-Pong

Parking

Offsite parking reservations required
Parking nearby

Pool and beach

Swimming pool
Outdoor pool
Pool facilities
Next to the beach

Business

Business center
Event facilities
Fax machine
Meeting and presentation facilities

Sports

Darts
Table Tennis
Tennis court
Fitness facilities
Golf сourse (within 3 km)

Beauty and wellness

Doctor
Massage
charged separately
Beauty services
charged separately
Sauna
Spa
charged separately
First Aid Kit

Kids

Playroom
Babysitting and childcare
Children's playground
Children swimming pool
Family/Kid Friendly
Kids club

Pets

Pets Not Allowed

Health and Safety Measures

Temperature control for staff
Personal protection equipment for staff
Extra decontamination measures
Temperature control for guests
Personal protection equipment for guests
Contactless check-in and/or check-out
Additional measures against COVID-19

Conditions of accommodation

Check-in and check-out

Check-in
After 15:00

Check-out
Until 11:00

Internet

wireless, in the lobby
12 USD per guest per night

Conditions of accommodation

Check-in and check-out

Check-in
After 15:00

Check-out
Until 11:00

Internet

wireless, in the lobby
12 USD per guest per night

Additional information

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

Front desk is open 24/7.

The Environmental tax is not included in the rate.

Only registered guests are allowed in the guestrooms.

Fee for in-room wireless Internet: USD 12.00 per day (rates may vary)

Fee for wireless Internet in public areas: USD 12.00 per day (rates may vary)

An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.