from € 162
Excellent
13438 reviewsrecently wrote a critical review about my experience at your hotel, as I was truly disappointed during what was meant to be a special birthday trip. However, I want to sincerely thank Jose, the Guest Services Manager, for personally taking action to make everything right. His dedication and care completely changed the course of our stay. Not only did Jose address our concerns with professionalism and kindness, but he also went above and beyond by inviting us to a private dinner and offering to help with reservations for our return visit this December 14–21—a very special occasion as we’ll be celebrating our 59th wedding anniversary with our entire family of 11. Because of Jose’s extraordinary efforts and the genuine care he showed, we have decided to remain loyal to your hotel brand as we continue our travels through Cancun and other cities where Boreko Hotels are located. This was our first disappointing experience with the brand, but thanks to Jose, it has turned into a renewed trust and appreciation. Please extend our heartfelt thanks to him for his exceptional service.
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Avenida Kukulkan, Avda. Kukulcan, km. 13,5. Lote 24, Cancun
Occidental Tucancun offers comfort and convenience whether you're on business or holiday in Cancun. Both business travelers and tourists can enjoy the property's facilities and services. Service-minded staff will welcome and guide you at Occidental Tucancún. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Friendly staff, great facilities, and close proximity to all that Cancun has to offer are three great reasons you should stay at Occidental Tucancún.
Facts about the hotel
Year of construction
Type of electrical socket
Type A
127 V / 60 Hz
Number of rooms and floors
charged separately
charged separately
charged separately
charged separately
charged separately
charged separately
charged separately
charged separately
charged separately
Check-in |
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After 15:00 |
Check-out |
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Until 11:00 |
Check-in |
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After 15:00 |
Check-out |
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Until 11:00 |
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Front desk is open 24/7. The Environmental tax is not included in the rate.
Only registered guests are allowed in the guestrooms.
Fee for in-room wireless Internet: USD 12.00 per day (rates may vary)
Fee for wireless Internet in public areas: USD 12.00 per day (rates may vary)
An in-room safe is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. |
Some rates can be paid by bank card when booking online. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]
Excellent
Based on 13438 reviews from guests around the world.
121 reviews are available in your language
Cleanliness
8,3
Hygiene products
7
Location
9
Meals
8
Value for money
8,5
Room
7,8
Service
8,5
Wi-Fi quality
10
Registered service mark in the European Union