Name: The Chania Hotel Crete, Vignette Collection
Address: 1866 Square 16, Crete, Chania, Chania, Chania, 731 35, Greece
Rating: 0

24-hour reception

Elevator/lift

Smoking areas

Currency exchange

Newspapers

Ticket assistance

Television in lobby

General

Toiletries

Rooms

Laundry

Safe-deposit box

Concierge services

Luggage storage

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

Multi-language staff

Languages Spoken

Tour assistance

Tourist services

Sun Deck

Recreation

Parking

Business center

Conference Hall

Business

Fitness facilities

Sports

Sauna

Beauty and wellness

Pets Not Allowed

Pets

Location

At the hotel

Koum Κapi Beach

Nea Chora Beach

Port of Souda

Chania International Airport

The Chania Hotel Crete, Vignette Collection

The property at the heart of Chania. Excelent locationOutstanding service. Really 5 star hotelThe room has a bit strange design, but overall experience is good.The hotel parking is outside, and you must leave the keys at reception.

the staff were awesome, the room was v modern and looked v nice

This hotel was an extremely lucky find! Their rates are great, it's a new build and the design is very modern. the smart features in the room are a great touch and work flawlessly. the internet is great. one of the best things is that hotels always suck with room lighting. this place definetly does not. I loved the relax lighting options as well. my bed was also pretty awesome :) firmness varies from person to person but for me it was just right, and the sheet quality was awesome. I think above all the staff is helpful and kind and that really made me happy.As others have said the location is also very convenient.

I love this hotel and enjoyed my stay here so much! The location is perfect, just within 3 mins walking distance to the old Venetian harbour and nearby attractions. The room was modern designed and decorated. I especially loved the bathroom as the shower area was the spacious one I’ve ever seen. I must mention the FREE breakfast here, the restaurant offers a wide varieties of choices at the buffet bar, additionally, I could order other options from their a la carte menu. The food were all delectable!! I’m impressed by their staff member - Mira, i was truly impressed by her passion for work. All of the staff members here are amiable, polite and helpful. With this top-notch accommodation and service, it really value for money.

Very nice bathrooms and good customer service

This was a fabulous hotel, as promised. Can't wait to return.

Valet parking and easy access to the old town.

Hotel is nice and clean.  The people are very welcoming and the service is excellent.  The breakfast that’s included is second to none.  Don’t go for the pool is small and in the restaurant, kind of a running joke amongst guests.  The hotel is the heart Chania and you can easily walk anywhere in the city.  We rented a car to explore the waterfalls and beaches and it was worth it.  We will definitely stay again.

Chania

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

Excellent

Excellent Location in the centre of Chania. Very nice modern room with nice amenities. The breakfast was very delicious especially the Cretan omelette and the english muffin. All the staff of the hotel were very friendly and there was a member of the staff who arrange to park/bring back our rental car from the parking place. Overall I highly recommend the Chania Hotel for a stay at Chania town!

Excellent modern hotel at Chania city centre!

Lovely boutique hotel close to everything. The staff is super helpful and resourceful! Marina from the front desk gave me many restaurants and beach suggestions in Crete to discover. Polite and always smiling all of the staff deserve more than 5 stars! The location makes it so easy to walk to the old port of Chania! The rooms are very clean and well designed. Would recommend to anyone. Thanks Chania Hotel!

We had a wonderful 3 night stay at the Chania hotel.  I would definitely stay again.  It is in such a fantastic location, walkable to so many shops and restaurants.  The staff were always helpful and friendly and the breakfast was amazing.  I really appreciated that they give you towels to use if you want to go to the beach. Many other hotels in Greece do not do this.  We also enjoyed happy hour at the upstairs pool/bar most afternoons. The Chania Hotel is so quiet and comfortable. It was one of our favorite places we stayed on our trip.

We spent a weekend in Chania, leaving our so-called 5-star hotel, Bella Beach Resort, for a couple of days, and found ourselves in a truly 5-star experience at The Chania Hotel. The staff were impeccable from check-in to check-out, including the breakfast service. They took exceptional care of us and paid attention to every detail. We'll definitely be back!

Pure quality!

Our stay in Chania was fabulous. The hotel staff was incredibly friendly and helpful. I loved the location of the hotel as well as the option for parking. My only suggestion is that the hotel team let the guests know that after 11pm there is no one available to park your car. So beware of this if you plan on returning to the hotel past 11:00pm. You will need to find parking on your own. Other than that, the entire experience was very desirable. A warm mention to the lovely staff at breakfast who greeted us daily with a smile and Cretan hospitality.

The hotel is really good but it’s not a 5 star hotel. The rooms are great and clean, but you can hear people on the hallway so they could improve sound isolation. Female ladies at reception and restaurant are very friendly as well as valet staff but one male at reception was very rude to us. My husband wanted to use the laundry service so we brought our clothes to the reception on saturday end of day and the guy was like “it’s saturday of course it doesn’t work today. Tomorrow is sunday, isn’t it obvious?” No, it’s not obvious, you claim to be a 5 star hotel, we never had this issue before in hotels. Secondly, HE CALLED US AT NEARLY 11PM to ask if we had returned the pool towels, which we had done in the afternoon. My husband complained about him calling us so late and he said “it’s only 10:40PM”. This is really not acceptable. Finally, while ladies at reception were nice and understood our frustration, the manager came to talk to me and I felt extremely gaslighted. And then said “ok sorry but you understand this is an isolated incident right?”, while I do understand that I would love him to tell us that he will speak to his rude staff and better train him to avoid other people going through similar situations. Finally they gave us a candle as a gift. Overall a disappointing stay in a good hotel. Positives: location, female staff being friendly, cleanness and breakfast.

Good hotel but issues with staff

Pros:Honestly one of the best hotels I have stayed at by far. Very convenient location which makes for a very walkable experience. It was a great feeling being able to shop and then drop my purchases off within minutes or heading home from "The Strip" of bars.The staff is very kind and Maximo and Anna were very kind. If you have the pleasure of meeting Andre as your bartender try the old fashion his are great and not your typical old fashion.Rooms are very clean well put together. Bed is bit firm (I prefer this) the bedding itself is quite soft. and if there is anything the last person before you damaged it is made know so you do not experience any unpleasant surprises.Cons: Honestly none. Retrospect: The only possible one is if you are a health nut and want to bench 600lbs or something along those lines. There is a treadmill, rowing machine ;please be aware that the straps are bit worn and tough to use so your feet will slide since the holders are a bit worn. Free weights: range up to about 15lbs but are of a sand bagged variety . There are towels for yourself but not to wipe down the equipment (Staff takes care of his ). there is also a bike and i recall a bosu ball and blocks If you want to use the sauna advise the staff 20 mins ahead as it takes time to warm and is not on indefinitely.

The Chania Hotel Crete, Vignette Collection

Popular amenities

Location

Available rooms

Location

Description of the hotel

Services and amenities

Popular

General

Rooms

Services and amenities

Meals

Internet

Languages Spoken

Tourist services

Recreation

Parking

Business

Sports

Beauty and wellness

Pets

Conditions of accommodation

Conditions of accommodation

Payment

Payment

For corporate clients