Name: Rodeway Inn Dalhart
Address: 918 Liberal Street, Dalhart, Dalhart, Dalhart, TX 79022, United States of America
Rating: 7

Location

Kella Hill Park

La Rita Performing Arts Theatre

XIT Museum

Rodeway Inn Dalhart

Dalhart

This is an older motel, all rooms ground floor. We stayed in 29 and it was clean. The tub had marks which initially looked dirty but turned out to be deposits from the hard water (hot water practically instantly.)  Bed was firm but not hard, 5 pillows made adjustments easy. Fridge was very cold, microwave worked properly and the TV had 600 + channels,(not all of them working). The little 1 cup coffee maker worked, as well. Ice machine was in working order. US 54 is a very busy highway so I was grateful for the window unit (which had a fan only function) and the vent fan in the bathroom to muffle the noise. Glad I didn't read  the many negative reviews from past years; wouldn't have given it a chance. We saved about $10 off of what the chains were charging. Motels seem very high priced in this little cow town (a flyswatter was furnished, we had to use it once.) Sign said continental breakfast but "due to supply issues" they didn't have anything. 

Clean, comfortable

Ashley checked us in on Sunday 2nd July 2023. She was polite. She said I could park my vehicle with small trailer along the building next to the dog park, which we did outside room # 55. She then came over to turn on the breaker switch because the plugs, fridge and TV on the wall did not work. She saw where we parked and said nothing. The owner then came over and rudely demanded we move our car. I explained that Ashley had told us we could park there and had seen us parked there and that there were lots of parking spots available - we had taken two spots with our vehicle and trailer. The owner got very belligerent and argumentative with my wife and I and then said she was going to call the police, which she did. The police arrived and asked us to leave the hotel. The policeman was very professional and courteous and explained this was not the first time this has happened at the Regency Inn. I then went over to the office to get refunded. We had paid $141.25 for the room including for our two dogs. The owner refunded us $70.62 and kept the balance (50%) arguing that we had showered (which we had not), used a soap (which we had). I refused to sign the refund receipt so the owner refused to give me my credit card back. The policeman informed the owner that she could not make me sigh the receipt and that she had to give me my credit card back, which she then did. We drove down the road and booked into the LaQuinta and had a great evening. On Monday 3rd July I called the Regency Inn and spoke to the owner because my refund had not been processed. The owner accused me of discriminating against her, told us not to call back and hung up the phone. I reported this to the Dulhart PD  the same day. I also emailed the Regency Inn the same day and said I would report this to the police as it was theft. On Thursday 6th July the $70,62 refund posted in my account. Basically the owner stole our money under the color of blue by getting the police involved to throw us out after an argument she initiated so that she could rob us. Stay there at your own peril.

Never been thrown out of a hotel before.

The room 54 we had was disgusting and I would NOT recommend. It's very dirty,  no one cleaned up after whoever else was there last. The blankets sucked, big water ringlets in the ceiling with a hole, and the shower was gross with cracks around the frame of the shower and tub, there dark spots all over where the hand towels are next to the sink. And  coffee spills on the wall. It's bad. I'm pist. Not worth $115.00 a night. 

Nope

Good stay but a little pricey for this level of hotel, $105+ tax.  Room was clean and bed was comfortable and the water was hot. They advertised breakfast but did not serve it due to "a short of supplies." I found other businesses locally who were having the same problem.  I would definitely stay here again.

Good stay

Our room was clean, parking ample and staff friendly. I do have a problem with places incorrectly advertising amenities. There was no breakfast do to "Supply Issues" really?? The pool looked like it was closed a long time. TripAdvisor should remove properties with incorrect information.

OK for the money

On April 3, 2022 we tried to check in and the front desk insisted that my husband give her his PIN number on his visa. He of course refused.  She said unless he did she would not give him a room!!!!  This is unacceptable as she could then use his visa. Our bank says "Make sure you do the following to keep your PIN secret:

never share your PIN with another person, not even a family member or partner!!  
We of course booked elsewhere as we have never been asked to divulge a pin number at any hotel.  I would not stay here as it is very questionalble!!!!

Tried to book in person

The room looked appealing initially, but after moving in it was clear there were issues like a cracked bathtub, non-working door knob for the bathroom, a flickering light in the bathroom, and a huge stain on the ceiling. Ok, Not a chain motel, but when we dropped the key off in the morning and told the man at the desk the issues, his reply was, “Yeah, I know.” No “we’re working on it” or “sorry about that.” Please people, just give up. I’ll never stay there again.

Don’t do it. Not worth whatever they happen to charge you…

Overall, I should have completed more due diligence on previous reviews from various sources (Trip Advisor, Google, Booking, etc..). The woman/owner at the check in desk was beyond rude as evidenced by her general attitude and not pleasant to deal with. My spouse dealt with her as I am significantly hearing impaired disabled veteran. The woman reported that she didn't receive our booking.com reservation and even when given evidence via an e-mail, she discounted it. This woman move so slowly and appeared to be pretty passive aggressive with respect to customer service, but we did get a room and the hotel never filled up anyway that night. Matter of fact-it appeared half empty. Room was clean, dated, but I would not recommend that anyone stay here based upon the attitude of the staff. Please take your time and review previous review sources and you will find that our experience is not the first, nor will it be the last. The woman is unprofessional and doesn't deserve anyone's business. Keep on going down the road and do not give them your money.

Clean room, horrible staff!

Experiencing a mechanical breakdown on our vehicle, we had to  spend the night in Dahlhart, TX.  The Rodeway Inn was next to the repair shop.  This was the cleanest and neatest motel that we have stayed with in a long time.  Rooms were neat and clean ( smelled freshly  cleaned).  The breakfast area was basic but bright and felt really welcoming and homey. I knew that they took careful care of their motel when I saw the huge philodendron plant that covered the entire coffee table in the lobby.   The owner cleans each leaf with baby oil because it is so windy and dust in their area.

A Thankful Haven

When making the reservation thru Choice Privileges Program I knew I wasn't getting the Ritz Carlton, I am fine with that.  One night, passing thru Texas.  On a whole, the hotel was not bad, yes it is dated but it was clean and comfortable.   Now he reason for one point (I would do no point if available).  We arrived at 4pm.  The parking lot was empty.  I went to the front desk and told the woman I had reservations and showed her my printed out confirmation.  She got on her computer and immediately started "tsking".  Then said "how did you get this rate, this is no rate, how am I suppose to make any money when you pay this"...   She continues to process my check in but is complaining the entire time.  I asked her about wifi she just points at a little business card size sign..  While she continues I look up my confirmation on my phone thinking maybe something is wrong and she comes back at me with "what, you looking for a cheaper rate, isn't this cheap enough, you expecting a better deal?"  I was stunned..  She then handed over one key (which is fine, but I am usually asked).  She then said "you bring back this key in the morning, don't you leave it in the room".   I walked out absolutely stunned..  Who says these things??  So first thing this morning I returned the key, no one at the front desk so I just stood there ringing the little bell until she came our of the back..  I handed her the key and asked her her name...   Lucia..  I guess she doesn't have a last name..   Needless to say, I won't be passing thru there again, ever.

Rodeway Inn Dalhart

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