Dream Phuket Hotel & Spa

We agree with the other 5 star comments (and we soon speak to Management if we consider we are not getting value for money or 'as advertised'). We arrived at 23.00 hrs after 24 hours of travelling and the minute we got out of the taxi and walked into the 'open-air' Reception we felt 'at peace'. An amazing 'welcome' and then taken to our wonderful room - spacious, lovely veranda looking onto the gardens and pool, very comfortable bed. A good night's sleep followed by one of the most relaxing days I have had. Admittedly the hotel wasn't full (starting to be affected by the Coronavirus) - but it was just so pretty and peaceful. After a lovely breakfast with friendly service we spent hours on the comfortable loungers and in the wonderful pool with plenty of shade. Early in the evening when the sun was going down we had a wonderful couple of hours or so at the rooftop infinity pool with some really tasty food. Unfortunately the next 2 days we were out on trips so this was our only full day (we really regretted this) but we did make the most on our return late afternoons. Got back in time to spend an hour at the Beach Club (very lively) watching the sun set - would liked to have had a bit more time there. Staff - excellent, friendly and smartly dressed. Pools - excellent. Comfortable sunbeds and cabanas. Well kept gardens. (Cannot understand the January 2020 review saying outside area was 'poorly maintained'.) Excellent massage. We were really disappointed to leave and had 'withdrawal' symptoms when going to our next location and it took a day or two to adapt. Many thanks Chompoo, Aof, Saimai, Restaurant and Bar Staff and the 2 lovely ladies who gave us our excellent massages. We will definitely return when we come to Phuket again.