Name: BKR Grand
Address: No: 71, Usman Road, Chennai, Chennai, Chennai, 600017, India
Rating: 6

24-hour reception

Elevator/lift

Ticket assistance

General

Laundry

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Breakfast

Snack bar

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

Multi-language staff

Languages Spoken

Tour assistance

Tourist services

Free parking

Parking

Conference Hall

Business

Pets Not Allowed

Pets

Location

At the hotel

Chennai Airport

BKR Grand

Chennai

This is the one of the worst hotel I have ever been to. I don’t know why these hotels are not  black listed.
I booked a room for 311.46.
When i contacted the property the manger Madavan told me he cannot give the room for that price mentioned in the booking, however he will give the room for 1500. When I went physically the women in the reception said she needs 2000 a room. When I went called Madavan he didn’t answer the phone either. 
I came with my family with my mum immediately after a surgery.

I seriously don’t know how they cheat like this. 

Don’t ever go there 😡

Worst hotel

I had the worst experience in this hotel today.  During the check in, i met shabbir - the manager at the counter.  Believe me, he is a rogue.   Rogue of the first order.  He does not have the minimum manners on how to behave with the customers.  
I asked him if the breakfast is included in the tariff.  He told me "we are not giving to all customers".  What does that mean ??? I understood that breakfast facility is only  for a few guests.  But his version is "breakfast is not provided to any customer".  I told him how can he decide whether a person can be provided breakfast or not, his answer was "you have a hearing problem".   I told we are not giving  brakfast to all customers".. I am sure he does not have command over English language but he lacks how to behave with the customers also.  How can a bloody hotel reception fellow dare to comment to a customer that he has a hearing problem.  

I immediately walked out of the hotel.  Believe me, this hotel is not even worth 10 rupees if shabbir like people are there who are at the reception.  

Better to search for different hotels nearby.  Worst experience.

please stay away from the hotel... worst experience ever

Something wrong is there any other the hotel , very dimly lit corridor with bad smell , rooms are not properly lit . Temple side rooms are not having ac and other side room curtains can't be drawn as old house is there with families living there . No TV channel other than tamil , no coffee / tea in the room which are nowadays basic in any hotel with tariff in the range of RS. 2500/- to 2800/-. For single night ..though staff tried their best but need to think before coming  again ..

I just stay one day in this hotel on 29-August-2018. Breakfast nice, Reception staff nice and all hotel staff friendly and helpfully. I get nice room and whatever i asking and them just bring for me, So nothing to complain about this hotel. Nice location to stay in chennai! 

Nice hotel

I like the fact that the hotel's location is good and convenient for shopping.  
A/C was not working.  The response to complains were not successful.  As for the staff, they were polite and spoke nicely. But, like I said, the outcome of attending to guest concerns were not promising. 
According to me, the rooms were not very spacious. 
Also, poor wifi and network.

Not a perfect experience

Our experience was really bad.

The hotel was a club at entrance..the day we arive there were fight.

No space for tempo traveller parking, hence you might need to get down at main road and pull your luggage in

The rooms are smelly as its seems to be really and old property that need to be refurbished.  Water Leaking at lift are, cockroaches in the room, water problem is another headache ..at times it can be rusty in colour. 

Except their frontdesk staff...their bell boys are with worst attitude. 

We checked out next day itself.

The worst hotel in the town

Hotel doesn’t look anything like in the pictures. It wasn’t maintained properly. The rooms had a damp wood smell, toilets were dirty and the toilet doors were bad (wood rot). Corridor ceilings had huge holes and black stains. Had to leave the next day to another hotel . Hotel was placed in a very good location surrounded by shops ,friendly staffs. They attend to you properly and patiently, it’s a pity the hotel became like this without proper maintainence .So much of difference compared to years back! .

Disappointed

Clean, comfortable and convenient location

Average hotel. Preferred because of close proximity for shopping.

Food was not goodCleanliness should be improvedNo linen in the bathroomDTH quality was poorHotel ambience was dull.

BKR Grand

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment