Mercure Tbilisi Old Town

Hotel Name: Mercure Old Town Room Type: Privilege, River View Trip Type: Leisure My Ratings (Out of 5) Cleanliness: 5. Spotlessly clean Hospitality: 4/5 Service & Staff: 5/5. All staff were English-speaking and amazing. Special thanks to Glanza and the three Mariams at the front desk for handling our multiple requests with a cheerful smile. Housekeeping: 5/5. Very prompt and efficient. Room Comfort & Amenities: 5/5. The Privilege River View room was quite nice and thoughtfully designed. The king bed was very comfortable and generously sized. The room featured a proper, dedicated study desk, which was both convenient and useful. It also included a Nespresso machine, along with a minibar stocked with complimentary drinks that were replenished daily by the hotel. The bathroom was spacious, with a large shower area, and was stocked with high-quality amenities. The hotel provided us with adapters for our charging cables, though it may want to keep a larger stock on hand, given its popularity and high occupancy rates. Location: 5/5. This is the hotel’s standout feature. it’s located just a 2–3 minute walk from the heart of Tbilisi’s Old Town and all the main tourist attractions. You’re right near the markets, restaurants, bars, and sight seeing points, making it easy to step out and return multiple times throughout the day or night. Value for Money: 5/5. The breakfast spread was quite good, catering to everyone's preferences. The chef was kind enough to prepare some extra vegetarian dishes like Mexican rice for us, for which we had put in a request in advance. The location made it very convenient for us to enjoy various tourist and shopping spots in Tbilisi, with short breaks in between. As All Accor Platinum members, we were warmly welcomed by the hotel with a complimentary bottle of wonderful Georgian red wine and offered a room upgrade and thanks to the Front Desk Manager who gave us a complimentary early check in and late checkout. Pros: The hotel’s location is fantastic from a tourist's point of view. The terrace restaurant provides good views. The staff are very cheerful and helpful. Cons: It doesn’t feature a swimming pool or a spa, but there’s a famous sulphur bath facility next door which you can choose to visit. The hotel is about 6–7 floors tall, but then that doesn’t matter much as there are no taller buildings in the vicinity. There are no bellboys, but the front desk team readily offers to help if required. It doesn’t have an Executive Lounge. Would I stay here again? Certainly yes.