Name: Royal Maxim Palace Kempinski Cairo Hotel
Address: To the Ring Rd, Second New Cairo, Cairo Governorate, Cairo, Cairo, Cairo, 11477, Egypt
Rating: 9

General

Room service

Safe (in room)

Rooms

Laundry

Dry-cleaning

Services and amenities

Internet access

Internet

Extra decontamination measures

Health and Safety Measures

Location

At the hotel

Room amenities

Cairo International Airport

City Stars

Al-Azhar University

Museum of Islamic Art

Abdin Palace

American University of Cairo

Tahrir Square

Egyptian Museum

Coptic Museum

Cairo Tower

Cairo Opera House

Orman Botanical Gardens

Cairo University

Sphinx International Airport

Royal Maxim Palace Kempinski Cairo Hotel

Cairo

Amazing place very authentic 
The location is in the middle of the city attractions, 15 mins from the airport, 20 mins from New Capital, 35 mins from old downtown 
Food is delicious specially the state restaurant 
Staff are very friendly 
I didn't use the spa, but the gym facilities are well equipped.
Overall 9/10

The hotel is stat of the art

its good hotel , and the facilities was amazing .

specially the massage services the recepcianist ( saad ) [ i recommend sara for the massage she was very kind and proffesional  lady )  and spa , pool ,gym .

i will come again for this hotel as i think its the best arround the area .

great

I had the pleasure of staying at the Royal Maxim for a few days for a business trip and was fortunate enough to be able to use the excellent spa facilities. The staff are so helpful and friendly and cant't do enough to help you. 
I had the most amazing massage from a therapist called Kholoud. She was responsive to my needs and feedback and made me feel very comfortable and incredibly relaxed. I will be staying again in the future and booking in more massages.

Amazing Spa and massage

Yana was amazing and spicy lemon was wonderful thanks for Belal and mr Micheal they are very friendly and helpful and view was great i recommend to any one want to try Asian food and thanks for chefs for them efforts i will come again to try another types of food

Yana restaurant

I visited the resense spa at the Royal Maxim Palace Kempinski . Sabina & Doaa assisted with my check in. There were some mishaps on my part when my reservation was booked, but these two ladies were able to correct the mistake. They helped me a lot and found me the best massage maestro in the world. Who knew this man was hidden away in Cairo. 

Ahmed is their top massage professional therapist. He combines his knowledge about sports medicine, anatomy, Polarity therapy, breath work and myology (or the study of muscles) to create a one of a kind massage experience. He loves what he does and you can tell. You feel it. It’s like he is communicating with the muscles himself. He massaged muscles in my elbows and knees that I didn’t even know they needed attention. He breathes with every hand stroke to maximize the releasing of every muscle. It is like he senses the muscles and knows them all. Constantly, adjusting the pressure according to the muscle tension he feels. His hands communicate with the muscles I feel.  If the pressure is to soft or hard, simply ask for an adjustment and he will do it. Like a painter on a canvas or a musician with an instrument, Ahmed is beyond talented. He is truly a maestro of the muscles and is talented with his hands. He is not just the best in Cairo but he will be your best top 3 in the world. (I’ve traveled to over 80 countries and always get massages) His experience is like listening to a soft and a relaxing symphony.

Best massage therapist when visiting cairo

The Pros:
•	Exceptional Service: The level of service at the hotel is excellent. The staff, notably the Ladies in Red, are proactive and attentive, ensuring that all guest requests are met with utmost satisfaction.
•	Spacious Accommodations: Both the rooms and bathrooms are quite spacious, offering plenty of room for comfort and relaxation.
•	Amenities for Events: The hotel boasts an array of facilities suitable for meetings and banquets, accommodating a variety of corporate and private events.
•	Gym Facilities: The gym is well-equipped with a wide range of modern and quality fitness machines and is accessible 24 hours a day, providing great convenience for all guests.
The Cons:
•	Lack of Views: Unfortunately, the hotel rooms do not offer any views, which might be disappointing for those who enjoy scenic vistas from their accommodations.
•	Basement Meeting Rooms: All meeting rooms are located in the basement and lack natural light, which could make long sessions feel more confined and less comfortable.
•	Language Barriers in Conference Center: While the reception staff are proficient in English, the language skills of the staff in the conference center are not as strong, which could lead to communication difficulties during events.
•	Inopportune Renovations: The decision to perform paint work shortly before renting out the meeting rooms was not ideal, potentially disrupting usability of these spaces due to the strong smell.
•	Gym Maintenance: Although the gym is well-equipped and conveniently available around the clock, its cleanliness could be improved. Additionally, like the meeting rooms, it also lacks natural light.
•	Hotel location : whilst being close to the airport, it will take you 20 minutes to reach. Any activities outside the hotel require a vehicle.

Overall, while the hotel offers excellent service and spacious accommodations, some areas, especially concerning the event facilities and gym, could benefit from enhancements to better meet the needs of all guests.

Excellent service with minor flaws

The hotel is wonderful on all levels and the staff is extremely ethical and cooperative, especially Ms. Sabreen from the Guest Relations Department and Mr. Karim from the reception.

Best Hotel and best staff

I have been to the spa with my mother. An amazing experience including massage. Malak, Sara, and Sabren is very professional. I would like to thank them. I have now a membership and will come back many times. I would recommend it to my friends and family.

Amazing experience

We enjoyed a wonderful ten day stay at this hotel in New Cairo. The room was spacious, well furnished and equipped. Our housekeeper was very thorough in maintaining a very high standard of cleanliness. The hotel has a large swimming pool which is extremely well heated.  The pool service was excellent.  The breakfast buffet offered an amazingly wide variety of food to meet every taste. The restaurant staff were very attentive and helpful.
In particular we would like to thank Mr Amr Sakr for his professionalism and attentiveness. We are also grateful to Lina, Guest Relations Manager, for taking care of us and making our stay so memorable and enjoyable.
We fully recommend the Royal Maxim Kempinski to anyone planning to visit Cairo.
Thank you to everyone at the hotel - we will definitely be coming back.

Excellent Hotel in New Cairo

My stay at the hotel was incredibly comfortable and the hotel staff is top class. They helped we with my lost luggage. They gave me great suggestions for local places to visit. A huge Thank you to Latifa Ashraf. She and the team ensured that I was well informed and answered and questions I had about moving around in the city.

Royal Maxim Palace Kempinski Cairo Hotel

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment