Name: Casa Gitano
Address: Carretera Tulum-Bocapaila KM 9.5, Tulum, Tulum, Tulum, 77760, MX
Price range: from kr 1,702

Smoke-free property

Garden

Terrace

Express check-out

Outdoor furniture

No elevators

Reception desk

General

Safe-deposit box

Concierge services

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Multi-language staff

Languages Spoken

Parking

Private beach

Pool and beach

Event facilities

Business

Beauty and wellness

Pets allowed

Pets

Location

At the hotel

Tulum Naval Air Station

Felipe Carrillo Puerto Airport - Tulum

Xel-Ha Water Park

Coba Ruins

Xcaret Eco Theme Park

Casa Gitano

Great staff always friendly, clean and very cold ac comfortable beds and pillows and food and drinks are amazing

I’d recommend staying here to anyone. The staff is unbelievable

The front desk was amazing and all the hotel stagf

I cannot recommend staying here enough! If you plan on visiting Tulum look no further than this picturesque property. All of the staff was immensely kind and helpful! The beach is beautiful, with staff cleaning seaweed daily, and the restaurant food is DELICIOUS!

The staff and host were so incredible to us! The location is perfect it’s near all the good restaurants and it’s away from the noise. Will definitely come back here specifically

Casa GITANO is the perfect getaway place for couples. Especially Monday thru Thursday. Very quiet and relaxing. The service was extra friendly and courteous and we always had everything we needed. Our room was just pure perfection- our bed was facing the sea with a small pool on the porch. Waking up with White gauzy curtains blowing in the breeze every morning was quite beautiful. The shower was inside but had an outdoorsy feel with great smelling soap and hair products. I would stay here again and highly recommend it to anyone. Also very short walk to nice restaurants and shopping! Great stay!!

Everything was great except the food and  drinks were not up to par for the prices.

We loved how we were welcomed. Both individuals at the reception were really nice and gave us all a welcome cocktail. We also had a sweet lady clean our room and never took anything.  We really wanted to like everything about this place and spend as much money and time here, but our very first morning at the restaurant was a disaster. My friends ordered coffee (basic coffee) but they did not receive the first coffee for at least 45 minutes. I don't know why the waitress did not share that the coffee machine was broken as soon as she noticed it. It wasn't until half hour later when my friends asked, she shared that information. They could have decided to go elsewhere for breakfast and save her the stress. We also had a couple orders gone  wrong. Two of us had ordered huevos rancheros. One order came with the fried eggs as the menu mentioned but the other order came with scrambled eggs. When I told her that my order came with scrambled eggs for some reason, she responded by saying that's how huevos rancheros are made. I don't understand why she would make up that lie to ruin a good experience. She could have just apologized and fixed that order. My friend had requested omellete with everything which includes a green on the menu but it came out without the vegetable listed. She then stated that everything meant only ham and cheese. I don't know why she just didn't clarify that when my friend ordered an omelette with everything.  we really avoided the restaurant after that.

The staff were great! Alan & Armando really did do all they could to resolve issues. I could tell they cared and that’s all that matters to me! It’s a beautiful setting. All these places on the coast get battered by wind, so the ocean front buildings look beaten up (but it’s understandable) The beach has more seaweed than they could handle removing - which was a bummer. But we would definitely stay there again at a different time of year.

Tulum

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limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

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water-view

with-view

annex

basement

main-building

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6 bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

Good enough but potential to do better

Pure perfection

Quiet, low key, away from the party scene of Tulum. One of the last resorts on the strip with access to quiet beaches.

Our stay at Casa Gitano was only one night and it was far down the single road going into Tulum (about 30 mins). We enjoyed the beautiful beach view from our room. The room was smaller than we imagined at 500 sq ft but we had just enough space for two. The major issue was the water. We had no hot water the entire time. It got lukewarm at best. But overall we still enjoyed our stay.

Casa Gitano

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General

Services and amenities

Meals

Internet

Languages Spoken

Parking

Pool and beach

Business

Beauty and wellness

Pets

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