Name: Heritage Inn
Address: 1017 Koogle Rd, Mansfield, Mansfield, Mansfield, OH 44903, United States of America
Rating: 6

Air conditioning

24-hour reception

Smoking areas

Smoke-free property

Heating

No elevators

General

Non-smoking rooms

Interconnecting rooms available

Cable TV

Flat-screen TV

Shower/Bathtub

Linens

Toiletries

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Safe-deposit box

Wake-up service

Telephone

Services and amenities

Vending machine

Meals

Free Wi-Fi

Internet

Free parking

Free Parking on Premises

Parking

Beach/pool towels

Pool and beach

Pets allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Heritage Inn

Mansfield

I made a reservation for my son on 4/02/24 for 04/07-4/08.  He received both text and email confirmation for the rooms.  The total was on the email for around $120 for 2 rooms.  When he arrived at the hotel on 04/07, they said that they couldn't find his reservation and instead of $52.95 a room, they said it would be $71 a room.  He showed them the reservation and they would not honor it.  The reservation was made through the hotel website.  I have to say that I have never had anything like this happen to me.  Maybe it was because he is 23 years old and seemed like he could be taken advantage of.  I didn't see how calling the hotel would be helpful, so I decided to review the hotel. As it turned out, the hotel ended up with no rooms rented.

Never so disappointed in an experience

LIKES: Quite place. Near to highway.DISLIKES: No breakfast. Check-out time is 11.00 instead of noon. Room was under repair when arrived/checked in. WiFi works only in lobby not in room.The price is reasonable. But the above amenities (mentioned in the dislikes) were offered while booking online but in reality they were not.

I was very disappointed in this motel. When we first arrived nobody was in the lobby for us to check in. We called the number we were supposed to when we got there nobody answered the phone. We went looking for someone. It took us 30 minutes to find someone to check us in. When we got checked in they gave us the room key and that is when they made the bed. They had no fitted sheet on the bed. They only had a flat sheet and the covers. I was worried the whole time we stayed if we even had a clean sheet. It was a very disappointing motel we stayed at. I was trying to make it a very nice time because my husband and I was celebrating our 25th wedding anniversary and did not realized  that this motel room was not what I expected.

Disappointing

Roads into motel go through an outdoor warehouse of building materials.

Heritage is a budget option.  It isn't fancy, and the outside areas need some attention, but my room was clean, safe, and quiet.  The hallways as well, although forst floor rooms have both inside and outside access.If I were to stay in the Mansfield area again, I would stay here as it was properly priced for what it is compared to other Mansfield area motels.

Hiking Holmes County.

Staff was very nice.    Ownership needs to look at spending some cash to keep up property standards.

Very good experience! It was nice and quiet kind of off the beaten path! We will be staying there again next year for our trip!

Heritage Inn, Mansfield, Ohio

It was very clean and comfortable. I would definitely recommend it to everyone and very affordable.

Heritage Inn

Main amenities of the hotel

Available rooms

Location

Description of the hotel

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Policies

Check-in terms and conditions

Paid on the spot

Payment