Name: Silverwood Lodge Guest House
Address: 147 Waterbeach Road, Landbeach, Ely, Ely, Ely, CB25 9NN, United Kingdom
Rating: 7

Heating

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Family room

DVD Player

Hairdryer

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Kettle

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Free Wi-Fi

Internet

Beach/pool towels

Pool and beach

Fax and copy machine

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Family/Kid Friendly

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Location

At the guest house

Room amenities

Cambridge Airport

London Stansted Airport

London Luton Airport

Silverwood Lodge Guest House

Having read other reviews I think that the reviews are not a fair representation of the guest house.
Ok I get the “odd” bit when there is no welcoming party, but as an adult it did take long to see my name on a board with the key hung up next to it.
The room was clean and tidy and had the basics that I would expect. 
In the morning I was welcomed by the owner who cooked my breakfast and where there was no sausage I have survived!! Plenty of choice for fruit juice cereal etc

On the second morning the where really busy and still managed to serve everyone in a timely manner

Overall no complaints, accept of course we all need a sausage or two for breakfast

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safe

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park access

Nice enough

i booked in here for a 1 night stay as I was attending my sons wedding the day after. There was no-one to greet you just a board with keys next to your name.Upon arrival I needed to visit a shop,but no-one to ask where the nearest 1 was and when I found it,it was abit of a treck. the room was small but ok just for 1 night however the tv would not work it just kept saying no signal even though I did turn it off at the wall and back on again BUT no joy...I kept a look out for maintenance and a guy arrived ,I asked if he worked there he said he didn't and that he was looking for the reception area..so I put my slippers on and took him to the room where the keys were kept then showed him where his room was!! lol  it was a quaint little place with a peaceful garden with bunnies running around.Breakfast was basic but adequate...all in all , it was okay

one night stay

I was booked on a 3 day workshop at Landbeach, and this was a very convenient location.  It’s an odd little place though.  On arrival there is nobody to greet you.  Names and room numbers are written on a whiteboard with a sign saying find your key, and find your room.  You see no staff until breakfast on any day.  

My room was on the small side, or ‘cosy’.  There is a list of rules on the door.  

‘Close the bathroom door when showering so you don’t activate the smoke detector’
‘Don’t eat takeaways in your room’

That type of thing.  

The shower takes ages to get to a decent temperature and can be scalding or freezing.  The kettle takes an age to boil, and WiFi is rubbish.

That said my room was clean and presentable and there is ample parking.  Not great to get here by public transport, but easy to find from the A10.

Adequate

Well I’m not sure where to start!! We booked this B&B as we were attending a family party nearby and the pictures and reviews made it sound like a sweet place to stay... It was not! I honestly cannot think of one nice to say about the place. 

We arrived and there was no staff but a board with names on and a key which was strange but not a huge problem so went to our room (No. 1), which was not in a good way at all, it was very smelly, a mixture of damp mouldy smell and the smell of fried food, we opened all the windows and the door to air it out. The room itself was very old and tired with stained carpets, a dirty bathroom and a very uncomfortable bed. 

We weren’t going to be in the room long and had no choice but to stay so thought at least breakfast might make up for it so after a very uncomfortable night we went into the breakfast food, which again had a very offensive fried food smell and was very small, our party of 5 had to sit separately. 

On the tables there was a selection of jams, peanut butter etc all of which were very cheap low quality brands. The “continental” breakfast options were cereals and a few cheap croissants and pain au chocolate’s alongside a packet of mixed hams and cheese. We all ordered a Full English and what was served was laughable, it took around 30 minutes to come and when it arrived it was 2 rashers of bacon, a broken hard fried egg, a quarter of a tomato, around 5 very small pieces of mushroom and some baked beans... this is not what I would describe as a Full English!! The poor lady on the table next to us ordered poached eggs on toast and got one slice of toast and one egg... Definitely not an adequate breakfast when your are charging £80 a night... Especially when the rooms are so bad!!! 

When my Mother in Law went to settle the bill for the rooms the very rude manager tried to charge her almost triple the price we had booked through Booking.com and quoted £80 per room saying it was £80 per person not per room and trying to say that it was an error with Booking.com and not the B&B! In the end she agreed to honour the Booking.com price. 

When I went to return our key, she again started being quite rude about the price situation and I politely pointed out that even for the lower price I felt the rooms were not worth it as it was filthy and the breakfast was disgusting. This was met by her asking me “Are you stupid? I personally cleaned the room and its lovely”. I do not expect to be spoken to like that as a customer anywhere especially not when I feel like I had paid a lot of money for something that was not worth it. She ended the conversation by saying she doesn’t care what I think as they have lots of good reviews and walked off when I was still talking to her!!! When I returned home I had a look on these so called good reviews and I think they are very lucky the previous owners were so good and this has raised the total score of the B&B. 
Overall this place is an absolute disaster and I wouldn’t recommend it even to my worst enemy!! Save your money and stay elsewhere!! 

DO NOT STAY HERE!! Worst experience I’ve ever had! 

No staff available other than at breakfast
Another guest drunk and abusive
Staff at breakfast unhelpful & unfriendly
Wi-fi didn’t work
Right next to noisy A road so loud traffic all night. Thin curtains so light comes in.
Cheapest products possible at breakfast, limited choice & no veggie option. 
Extremely expensive for very unpleasant experience. No saving graces.

Avoid

The most disgusting place I have ever been too.
The man is horrid horrid  argumentative person huge ego

Time they got real 
There is nothing about this place
Don’t go there ever 
The man needs to go and get some customer experience and get into a different business

Horrid

Paul was so rude ans arrogant considering he's never ran a guest house before
He has a lot to learn
Being polite
He's a liability to the lady he married who has experience 
She needs to kick him into touch 
Dreadful place 
Anyone who points there finger needs to go away and learn manners

rude man

What a shocking place. The ownership are rude and indifferent .  The carpets are stained , the tv from the recycle bin and the plumbing doesn’t work .  Anywhere is better than here to stay in the area that don’t have questionable standards . Find somewhere else to stay 

Don’t bother

Dirty place, absolutely stunk like sour milk. Breakfast was disgusting and staff very argumentative especially the owner. Tv didn’t work, no hot water at 8 in the morning. This is the worst place I’ve ever stayed. Please avoid at all costs

Dirty and disgusting

Booked an £80 bed and breakfast got a £10 a night hostel dirty poor food and no one to bring issues to until breakfast which was greeted with a shrug of the shoulders avoid there are many more bed and breakfasts in the area worth the money

Silverwood Lodge Guest House

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