Mystays Phuket

Since October 2017, all owners of quadrocopters and other unmanned aerial vehicles (drones) are required to register their devices with the National Television and Radio Commission of Thailand (NBTC). In case of violation of the order, Thai law provides for a penalty of up to five years in prison and / or a fine of up to 100 thousand baht (about 3 thousand US dollars).

Mandatory gala dinner fees may apply at Thailand hotels. Guests should contact the hotel directly for more information.

Under the new immigration procedures, effective May 1, 2025, all foreign nationals entering Thailand by air, land or sea must complete the Thailand Digital Arrival Card (TDAC) online form on the official website of the Bureau of Immigration of Thailand three days prior to arrival.

Front desk is open 24/7.

This property will not accommodate hen, stag or similar parties. Please inform Mystays Phuket SHA Plus in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival. As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.