Name: Nestline Holiday Resort
Address: 317/A,, Kanupelalla Road Wewalhinna - Kadana Road, Badulla, Sri Lanka, Ambewella, Ambewella, Ambewella, 90000, Sri Lanka
Rating: 6

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Castlereigh Reservoir Waterdrome

Nestline Holiday Resort

Needing some time to relax and refresh ourselves, we booked into Nestline last weekend and the overall stay was good.  The swimming pool was clean and was of course a bit chilly in the evening.  The food we ordered was tasty.  There are bit improvements to be made.

Ambewella

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

Relaxing Holiday

Visited the hotel where i made a booking last week based on a friends recommendation, and the personal experience I had about 3 to 4 years back where the hotel was sill under construction than what it is now. However, I felt that the condition and the quality of service has dropped. 

I booked the hotel for a double room on B&B basis, as I was not sure whether we would make it there for dinner. Well is stayed in the same room, which i stayed in during my past visit. The colour and the decore in the room has not changed what so ever. However, sad to see that today whilst the pillowcase was a clean one, pillows inside the cover have stains from people drooling on them, and other stains which I am not sure of, which can be seen through the pillow case (A site that is not appealing what so ever). The beads were covered with sheets that were white but, off coloured, and did contain few stains. 

The door of the cupboard provided for placing clothes were not functioning properly, due to some of the hinges that have come off (Kept out clothes in the baggage itself, than taking them out), and the toilet has not been cleaned to the standard, with the taps having soap stained from previous use, and I did find a line of black ants that were busy going in to there hideout, which happens to be inside a small space in the washroom itself. 

Staff was friendly, however, I am dissapointed with the service given, as i did speak to them in the native language and did ask for coffee to be consumed in the night, and specified that i need milk. But what was dilivered was black coffee in a pot, and another pot containing hot water, and sugar bowl, with one cup when there were two people. What more we were promised a tea that would be brought to our room by 06:30 in the morning for which i was willing to pay, but to my dismay never sited the tea. Breakfast I ordered was what was mentioned as the "Western Menu", which was presented in a appealing manner, and only bad thing was the fact that the toast was burnt a bit, with a piece of chicken ham being given as bacon. Morning coffee was severed in pots that have stains that have occurred due to continuous use, with minimum cleaning. 

The only thing that really worked was the air conditioner, and yes it is a comfortable stay even with all those that I have mentioned about. The only good factor was a gentlemen by the name of Sangeeth, who was the only guy who wanted to server you better. But after all, if there is only one guy to do the running, how the hell can he attend to all those that needs attention to.

Reasonably priced but… lots to improve on

The Summery
1.Food-Very Good
2.Sevice-Very Good(Specially the dedicated service provided by a gentlemen by the name "Sangeeth"
3.The rooms/bathrooms need a little refurbishment/renovation 

The location is easily accessible from Badulla Town...The food was great and had a good taste...The view too eye catching....The staff is  friendly and most importantly they provide tea/meals without delay.Had a good time...

Easy Access from Badulla Town

Not recommended. Rooms are not clean. Showers has been broken. toilet has not been cleaned No door locks. Food are OK. Don't believe the Images in the website. No garden facilities. There is no pleasant view. Staff was friendly. If you need relaxation don't select this Hotel ever.

Still under construction Poor room Quality

This hotel has a good location and is very close to the train station and town. That is about the only good point. 

The hotel is very run down and not maintained at all. The room we got had dirty linen (dubious looking stains and even lipstick marks on the pillow cases and sheets!), an unclean washroom which looked as if it hasn't been cleaned in a year, broken shower and the locks on the doors do not work either. Staff is very rude and entitled, food was awful, the swimming pool has not been cleaned and had black gunks floating around it... In the dining area, dirty and used plates and cutlery were lying around for over 24 hours without being cleaned..

Do not believe the pictures on the website as they are misleading and are untrue. The worst stay I have ever experienced.

Nestline Holiday Resort

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