Name: Hotel plaza el dorado
Address: 721 Calle Vicente Guerrero Centro, Pachuca, Pachuca, Pachuca, 42000, Mexico
Rating: 5

24-hour reception

General

Room service

Rooms

Safe-deposit box

Luggage storage

Services and amenities

Breakfast

Restaurant

Bottled water

Meals

Free Wi-Fi

Internet

Tour assistance

Tourist services

Parking

Playroom

Kids

Pets Not Allowed

Pets

Location

At the hotel

Felipe Angeles International Airport

Hotel plaza el dorado

Pachuca

We're sitting with a little bit of fleas, a terrible place I wouldn't recommend it at all, now we're on treatment for me and my family, the avatars stinks, and the fare is too high and the bathrooms were dirty.

The worst service ever.

Dishonest advertising. Bad hotel! expensive and ugly. rooms with a bad smell, no one responsible for putting order, excessive noise. The very old rooms, uncomfortable beds, worn-out cobijas, looks like a motel, pink jeans. Bad internet.

No, they stayed there.

It's not for the demanding. Quite well located, even though it's on a shopping plaza, literally, the nice little restaurant down there, I just went for a coffee and a cookie, it was very rich.

Very good hotel with 3 stars.

I spent only one night there, the furniture and facilities are outdated and the wifi is never connected, the bed is hard and the pillows are hard, but my room was clean and the reception was very friendly.

To get to sleep.

If you are looking for a hotel with a good location and just to stay overnight, this one is very good, has an affordable price and the rooms are not bad at all, you would only need to remodel a few things and put a little more attention on the service, but in general very good!

Hotel with good location

I located this hotel on their website WEB and they offer a 4-star service, but the reality is that they don't even get to 3 stars. We stayed on the 20th and 21st of July of this year. Upon arrival we requested sanitation, but they are not available in the lobby. We were given a selective use of the elevator, we were not allowed to use it and we had to carry our luggage up to the second floor as there is no bell boy. The beds are very hard as the mattress is set on a fixed concrete base. Finally we requested an additional pillow and we were denied, total disappointment.

 Deception

Let me tell you about a 470-mxn hotel at night, the good, the location and that's it. URGE remodeling, the super-hard bed, the bathroom with other people's hair, what I ask, it's okay that the hotel is old that the cleaning is paramount. The cable TV is very good, wifi is bad, I never connected and use my data for my iPad, because its network only served, it reports to the reception and nothing served. Put a safety box in the room, white in its nudes, just give you a mulberry towel and a cheap pink motel soap, yes, the Venus, which is horrifying, you end up smelling a cheap motel.

HORRIBLE, REQUIRED INVESTION ASAP is needed.

The location of the hotel is good as it is right in the center of Pachuca, however for me the experience was bad given that they did not respect the cost of a reservation I made through a website.

What a terrible experience!!!

We stayed 2 nights.  When we checked out at about noon, we left a small piece of luggage with the reception desk with a small laptop computer inside wrapped in a nightgown.  We came back at about 5 pm and picked it up.  When we looked inside a bit later (on the  bus to Mexico City) the laptop was gone and the contents had obviously been gone through.  We called the El Dorado on our cell and they said they had no idea what we were talking about.  I thought it might be a  language problem so upon arrival in Mexico City I asked the reception at our hotel to call for us.   The El Dorado refused to acknowledge any responsibility or respond in any way.

Other than that, the room was airless and stuffy.  We needed to leave the door open a bit all night to breath at all.  One night they had a loud party with music full blast in the downstairs restaurant that lasted to 3:30 am.

Hotel plaza el dorado

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