Emerald Palace

I arrived after midnight as my flight was late and Matteo was right there to greet me with a huge smile - which was so nice to see a friendly face after a challenging trip! He made me feel so welcome and showed me around, made sure if I needed anything I would come see him. It felt like staying in a family home. There are beautiful stone flights of stairs up to the rooms (which are beautiful) - but I was not allowed to carry my suitcases up! Matteo and another lovely man insisted they carried them up for me which was so kind of them. Italians really are so chivalrous! I booked a private room with a bathroom. I walked in and was immediately amazed by the huge size! Super high ceilings, beautiful big windows in the bedroom and bathroom that open right out so you get a lovely breeze coming through. I liked sitting on the ledge, drinking my morning coffee watching everything happening down on the busy street below. Every night I slept with all the windows wide open and fell asleep listing to all the sounds below floating up from the city, with a lovely breeze - it was so nice! I didn’t need to use the aircon at all because the breeze was so nice! And the stone building stayed nice and cool. The room was spotless, and so clean, with plenty of fresh towels and toiletries to use. They have daily housekeeping, but I asked them not to worry about my room and I wasn’t there much (I was out all day exploring the beautiful city) There is a wardrobe room off the main bedroom with space to hang clothes and a set of drawers, with room to store your cases as well! It was so nice to have a place out of the main bedroom to keep your clothes so they don’t end up scattered around everywhere! The bathroom is clean and cosy, with a lovely view from that window also. The bed is so comfy, nice firm pillows, huge queensize bed, very clean and comfy sheets, there’s a TV, fridge and tea and coffee making facilities. Everything you need for a very comfortable stay! The whole place is just lovely! It really feels like such a traditional place to stay with so much character! It was so nice to come here after staying in tiny rooms in Paris and Zurich. I really like older places that have character and soul and this place has it in abundance! Plus all the staff are just amazing, special mention to Matteo (he worked the night shift) he always greeted me with a big smile and a ‘hello Jodi, tell me how was your day? What did you do?’ He made me feel so welcome and I felt very safe staying there. Matteo also was so happy to recommend good places to see, eat, gelato - he was very knowledgeable and kind. There is a communal kitchen which is handy if you want to cook/heat up something (not that you’d need to as the Mercato Food court is literally a 1 minute walk with heaps of delicious and well priced food options!) there is a drink machine and two gorgeous terraces to sit out in the sun and enjoy your coffee, do some reading or just hang out. There are shops, markets and cafes right at the base of the building, and a gelato place which is absolutely delicious! The hotel is within walking distance to literally everything so it’s the perfect, safe location - especially if you are travelling alone. I really loved staying here and was super sad to leave :( but I’m already planning yo come back and stay for much longer! I will be re booking to stay with Emerald Palace when I come back! I left my heart in Italy ❤️