from CZK 4,767
Good
1 review1. [Unprofessional Reception Staff]Upon arriving at the hotel, we were told by reception that they could only find 1 of 2 bookings we made when we clearly showed proof of booking for 2 rooms at 2 nights each. After a prolonged period of time, arguments and rude attitude from reception, they confirmed it was their error and they had the available rooms for us. It’s very unfortunate such a nice hotel had such a rude reception as the front face of customer service. It was not pleasant to have them make us feel like we were cheating them of rooms. 2. [Poor maintenance]We booked the Zwekapin Deluxe Room and upon entering the room, we could see the water flooding out of the bathroom into the room floor. We called housekeeping to let them know something is wrong with their pipes only to receive the answer that they knew about the situation but could only give us that room and didn’t even bother coming to the room to explain or check. We were one of the first guests to arrive to the hotel for check-in so it’s completely unacceptable to be treated with this kind of bad service and attitude.
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No. 4/1 & 1/54, Taw Pone Village, Hpa-An
Location
Everything you need is in one place. Resort «Zwekapin Valley Resort & Spa» is located in Hpa-An. This resort is located in 7 km from the city center.
At the resort
You can stop by the restaurant. Free Wi-Fi on the territory will help you to stay on-line. If you travel by car, you can park in a parking zone for free. Also, the following services are available for guests at the resort: a spa center.
For business meetings, there is a conference hall and meeting and presentation facilities. To book an excursion, consult the tour assistance desk of the resort. Additional services that the resort offers to its guests: a laundry and dry cleaning.
Facts about the hotel
Type of electrical socket
Type C
230 V / 50 Hz
Type G
230 V / 50 Hz
Type C
(grounded)
230 V / 50 Hz
Type G
230 V / 50 Hz
Number of rooms
charged separately
charged separately
charged separately
Check-in |
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After 14:00 |
Check-out |
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Until 12:00 |
Check-in |
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After 14:00 |
Check-out |
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Until 12:00 |
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Some rates can be paid by bank card when booking online. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]
Good
Based on 1 review from guests around the world.
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Registered service mark in the European Union