Name: Benliza Guest House - Adults Only
Address: Gilgil Town, Nakuru, Nakuru, Nakuru, 00100, Kenya
Rating: 7

24-hour reception

Smoking areas

Garden

General

Cable TV

Shower

Toiletries

Rooms

Concierge services

Luggage storage

Services and amenities

Restaurant

Bottled water

Meals

Free Wi-Fi

Internet

English

Multi-language staff

Languages Spoken

Tour assistance

Tourist services

Parking

Parking nearby

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the guest house

Room amenities

Benliza Guest House - Adults Only

Nakuru

A church-run(Jumuia) establishment, so no alcoholic beverages. Stayed here en route to Eldoret for one night each two-ways. Wonderful, welcoming, enthusiastic Reception+Restaurant staff. Although located in an urban area of Nakuru, it was  fairly quiet. Lovely lush green surrounds. Ideal for kids to play around, slides, swings, etc, or a coffee on the lawns.

Faith meetings in halls upstairs.

No lift to upper floor rooms, so chambermaid helped carry case. Restaurant decor, food ordering, menu, service and quantity is good.

Sadly, the maintenance and condition of the rooms, is very poor. Cylinder-type  door lock not aligned to effect a secure lock; mortise door lock, was very fiddly to secure room door. No room safe, so be wary to lock suitcase, etc. Curtains poorly hung up, look like about to fall anytime. Very small bathroom wash-basin. Shower adequate. Limited channels room tv. A good mosquito net assembly.

Friendly gate security and walled compound. Security will assist summoning a nearby tuk-tuk, or boda-boda(motorcyle rider) for transportation needs.

Has free Wi-Fi but signals in rooms hit or miss, may have to come to main car parking area.

Only from the room security and condition aspect, would not stay here again.

Lovely Staff,Restaurant,Surrounds;Poor Room Maintenance

In was here in November 2016 for  a two day training on safe obstetrics. The food, the staff, ambience and cleanliness are above average but can be improved. Sleep quality will depend on the room you take. The block facing the busy KANU Street should be avoided at all costs if you are a light sleeper. These street is busy 24/7 with a bus-stop just outside the hotel's rooms. If not the loud-mouthed matatu crews, then the discordant 3-wheeled tuk-tuk noise will keep you awake the whole night. This is terrible when you need to be alert the next day. There is however, another wing of rooms that is farther from the road and delegates who resided there had no traffic noise complaints. 

This hotel is an alcohol and smoking free area and so ideal for family and anyone else who takes such things into consideration. The staff is friendly but you can sense some impatience when dealing with them - apparently from working long hours. The rooms are a bit small and congested with a poor sitting arrangement - especially if you like watching T.V (they are still stuck with the old analogue sets).

If you are guaranteed of getting a room away from KANU Street, then this is an average place for a night or two while in Nakuru. But if you are looking for a place to really relax, then this might not be it.

A Good Place on a Noisy Street

I had hoped that Jumuia would live up to its name, but oh no! I have visited one of their other branches and it was OK for the price I paid. They have very good customer service. The location of this hotel is quite out of town which you really need cos of the noise of the 'boda boda'-motor bikes and tuk tuk services which operate quite late into the night. I stayed one short night here with a group of colleagues who were also quite disappointed based on their expectations. We arrived quite late into the town and checked into the hotel at 10 P.M. I was hoping for a very relaxed night but I did not like the rooms at all,  they were old and the furniture quite outdated. The  issues I had with the rooms were mainly the blankets, the direction of the bed, the showers and curtains. It gets quite cold at night so 'prison type blankets' don't cut it. The size of the rooms we were given were so small, so the head of the bed faced either the window or the door. The showers needed to be ran for at least 10-15 minutes as advised by the staff, to raise the temperature of the water. I felt quite uncomfortable wasting water so I opted for an early morning shower, which I assumed would have the hottest water but unfortunately turned out lukewarm. My curtains were short width-wise so I was unable to move freely within that space. On the up side, the chef made and packed our breakfast as we left quite early the next morning. I really hope the management of this guest house will do something to improve on the basics, to save water and the name of Jumuia guest house-which is a reputable company in the hospitality industry here in Kenya.

Could do with renovations..

My clients arrived intime for lunch which was properly prepared, the rooms were clean and staffs friendly. 
with its location near Lake Nakuru National Park, we did not have a hustle in getting to the gate. i will send clients to this hotel over and over.

Christians Paradise

Clean rooms, good food, quiet friendly setting.

Minutes away from downtown Nakuru or the Lake Nakuru National Park.

Felt very safe travelling with an 11 year old.

Good service all around but some of the waiters struggle with the concept of bringing a glass of ice with a beverage even when asked.

Friendly & secure atmosphere.

Stayed 6 nights here with a mission group while working in the slums of Kaptembwe during the day, so returning "home" to this place was very welcoming & relaxing. Breakfasts & dinners each day were excellent & of the same quality as 4 star hotels.  Even a chef to fix your eggs any way you want them in the morning, even omelets!  Dinners always included enough options that if there was something you didn't like, there were plenty more choices.  The lamb chops, pork chops & even sautéed liver were excellent.  I roomed with another woman in 236, smaller than what we expected but 2 single beds with excellent mosquito nets adequate for our needs.  Bathroom was slightly larger than a closet.  No tub, just a shower that got  50% of the bathroom wet when in use because there are no shower curtains & water sprayed from 1 of those crazy shower heads we've experienced at other Kenyan accommodations.  Rooms are definitely not soundproof so every noise outside can be heard: barking dogs, braying baboons, birds, road noise, luggage noise on the stairs during the middle of the night, etc.  We did experience rock band noise from 7 pm 'til 10 pm because there's a nearby bar, but it was only 1 night out of 6.  Free wi-fi is spotty sometimes so when we hooked into a good signal, the word went out to log on.  Was able to get wi-fi in the room only 1 evening for 20 min., then it went out. Power also went out once in the evening, but a generator kicked in immediately, so power to rooms was restored quickly.  The reception is very friendly & accommodating, even to the point of securing a special sink plug so I could wash clothes a few times in my room.  She also secured a "jar", a.k.a. "pitcher" so we could fill our 16 oz. water bottles daily from a 10 ltr jug of purified water.  All in all, the stay was better than anticipated, and I would certainly stay here again if the mission team were to book here.  Rooms were cleaned daily with fresh towels if you left your key at the desk during the day.  There is no A/C or fans in rooms & no screens on the windows to keep out bugs, so have a can of bug spray handy if previous tenant or maid left a window open.

Pleasant stay with very good meals here…...

We were very surprised by the good reviews. Of course, the sheets were clean (the cover was less) and everything else was a bit clean, but that was all. The view from our hotel window went straight to a nearby residential area. Very, very poorly, everything is happening out there (washing, cooking, etc.), all night around about 3 dogs were barking loudly, we barely got an eye open!!! The bathroom is very easily equipped. The lamp consisted of a naked light bulb on the ceiling. The food and the restaurant were fine. You can stay there for one night, but definitely not recommend this hotel! In short: We didn't feel comfortable!

Benliza Guest House - Adults Only

Main amenities of the guest house

Available rooms

Location

Description of the guest house

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment