Name: Timber Lodge Inn
Address: 301 West 1St Street, Cle Elum, Cle Elum, Cle Elum, 98922, United States of America
Rating: 8

Smoking areas

Smoke-free property

General

Room service

Family room

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Breakfast

Kitchen

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Barbecue grill(s)

Recreation

Free parking

Parking nearby

Parking

First Aid Kit

Beauty and wellness

Pets allowed

Pets

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Washington State Horse Park

Timber Lodge Inn

Cle Elum

Want to re-visit the 1960s? Book this Hotel! 

What a DUMP.  There are many other choices nearby – all better than this I feel sure. 

Booked online and they should be arrested for the misleading images they use.  We fell for it – don’t repeat our mistake.  Paid DOUBLE what an ancient dump like this should cost.  Can get small town Hilton brand properties for about this rate, and earn some HHonors miles.  Near empty, and little wonder.  Room number was #100C.  No idea about interior of other rooms. 

Strange rules you needed to sign up for at check in including a $100 free if the simple old school room key was lost or not returned. This is 2023 folks not 1963.  Owner has a passion for crazy rules and every door has amateur looking quarto typed notes all over them, and breakfast room has many.  Like being back in high school again. 

Run down exteriors, lobby, and rooms, and surrounds, even down to 10 year old decrepit and disintegrating door mats outside etc.  $10 each to replace from Lowes.  Re-visiting the 1960s, as that was last time most of it updated am sure.  Bed sheets and pillow cases had NOT been newly laundered I will bet.  Hairs on both.  Bathroom in #100c had a newish bathroom, in fairness, and room had been painted.   But old school dated layout.  Needs a work desk – plenty of room for that. 

Large tall WEEDS all around front and back – one a yard high right by front lobby check in door – very lazy owners and staff – takes only 5 minutes to pull those up and add some eye appeal. ‘First Impressions’ etc.   Same with side and back of  hotel where guests park – weeds everywhere.  ZERO cost to rectify.  

Just shows total disinterest from owners/staff.  Junk and old chairs and other rubbish strewn about for those using back guest entrance.   See photos. 

Tatty old weird room, with a bed about a YARD off the ground – no idea why.  I am very tall – a short person might need to borrow a stepladder to get in or go to bathroom in middle of night – a serious health hazard!

On a pretty busy highway, so asked if we could get a room at back to cut noise.  Check-in lady said *THAT* side was right on the Freight Train line.  Not near it, but nothing between it an room! She was right – they helpfully beep their loud horns all night to wake you up.  I kid you not.  2am, 3am – super annoying.  We hate AC in rooms as I catch colds. Tried to turn this one totally off as weather mild, but it burst into life on its own accord.   

Wanted a desk to do computer work and website photos showed one.  NOPE.  Needed to use a tiny bedside side table, sitting on a way too low armchair, that left my back totally to the tiny TV set.  Terrific.  No coffee maker in room, (WHAT????!) or water of any kind, so went to lobby, and there were convoluted hand written instructions that most adults could not understand. 

On check out, handed over key (to ensure they did not bill me $100!) and bored staffer did not even say the usual ‘how was your stay’ pleasantries etc. 

Hot BREAKFAST was advertised – well FACT CHECK correction – what was offered was a few pieces of bread, a trat of MARMALADE spread – no other toast toppings.  No small Yogurts that are universal – except here. There were a few sachets of Uncle Toby oats.  This is ***NOT*** ‘Breakfast' folks. 

Asked the totally disinterested front desk lady if there was any MILK we could use on those.  With bad grace she raised her large frame to look in kitchen and replied – I kid you not – ‘NOPE we have no Milk – I must note to get some in for TOMORROW’.  True.  These folks do NOT deserve your business. 

Internet password was long and un-necessarily hard to log it – took me 3 tries.  WHY do owners do such annoying things? Make it simple, like GUEST etc.   In 2023, WHO is going to park outside and steal a web signal??

The Hotel actually has good bones.  Owners need to sell it to someone who CARES, or drop the rate to reflect the bare offerings .  See attached images – it is a mess right now.

Want to re-visit the 1960s? Book this Hotel!  Book ELSEWHERE

We stayed here because it was pet friendly. The room was on the first floor with a sliding glass door to a "patio". Outside of our back door was a small pile or trash, a broken screen door propped up against the building next to our door (looks like a dog busted through it) and a dresser turned on it's side, used as a privacy barrier between our room and the neighbors. There was only 1 dim lamp in the corner of the room and a recessed light above the sink. It was incredibly dark but light enough during the day that we could still see the stains on the bed quilt and box spring that didn't have a sheet over it. The night stands looked like they hadn't been wiped clean and the carpet felt damp. I'm hoping it was from them cleaning it... but either way we wore shoes the entire time in the room. I can't imagine the cleaning staff have enough light in there to properly clean the room. We were grossed out and stayed out as long as we could until it was time to go to bed. Just because it's a motel and affordable doesn't mean the place has to be dirty and poorly lit.... 

Dirty, poor lighting, damp carpet, pet friendly

The good:

Daniel at the front desk was fantastic. She was super helpful and hooked us up with some resort credits.
The pool was awesome. Fast slides and hot outdoor pool.
Breakfast at portals restaurant was great.

The meh:
Portals dinner restaurant was fully book d for dinner for our whole stay.
Would be nice if the pool was inside the report( getting kids dressed, undressed and dressed again is not fun.
The dog exercise area is on leash....which isn't a dog area imo. Dogs exercise off leash.


Suncadia resort review

With 4 stars his place was a shocking disappointment. The first thing we noticed were giant stains on the carpet, short curly's in the tub, stained wash cloths and bed sheets, the thinnest pillows I've ever seen, cracked and broken lamp shades and window blinds. The one hotel chair was so stained, we wouldn't go near it let alone use it (picture included). My friend said, "Somone could have died in here"". The switch on one lamp post was literally hanging out of it's socket and we were afraid of being shocked. There was no blow dryer (although the website said there was),  coffee maker or microwave in the room. The website says ice is available upon request, but it's not, at least not for us. Breakfast was brown and white bread to make toast and apples. Glad I didn't just take a bite  of the apple because it was rotten in the center. Could things get any worse! Yes they could. The coffee was TERRIBLE! it was some generic K pods. Spend the extra cash and stay somewhere else even if you have to drive to Ellensburg. However, if for some reason you do end up here, there are 2 good things: 1) the bed is comfortable, if you can get past the heebie-jeebies and stained bed sheets, and quiet even though on the main road. My friend said I had to leave a review to warn others.

Not recommended

Stayed one night. Large room. Very clean.  Usual motel breakfast, but adequate with eggs and fruit. Comfortable bed and pillows. Good rate for a Friday night. We would stay here again.  Ask for upper floor in the back unit.

Good Hotel

If you're looking for a reasonably priced room with none of the extras, this will do, but if you want anything more than toast and coffee for breakfast, you had better bring it yourself or find something in town. The ad also said there would be access to a swimming pool and spa. However, when we arrived, they told us that since the hotel had changed owners, that option was no longer available. I also recommend bringing a  flashlight 🔦, as the room is very dark with the curtains drawn or at night, even with the bedside lamps on. It seems to me that since the ownership changed a few months ago, they should have updated the website to reflect the changes in amenities. That waffle maker in the picture no longer exists, and neither does the pool!

Pay no attention to the advertisement!

It was so dark in our room we couldn't see to read or play cards. The people in the office didn't seem to care. One of them was actually quite rude about it.
Another issue was that their web page advertised free passes to the gym and pool. That is the reason we booked this hotel. A couple months ago they got new owners but haven't updated the website. I feel this is false advertising.
I do not recommend this hotel.

Very disappointing

The "girl" at the reception was beyond rude (Sunday November 8 in the morning). When I asked for some cream for the coffee she became not just rude but aggressive. She refused to call the manager and claimed the manager was out of the country. Probably a lie. I had to take a video of the interaction. I will never go back.

WORSE CUSTOMER SERVICE EVER!!!

We recently stayed in Cle Elam for a family event. Choices for hotels in the area are scant and most are way overpriced. However, we found the Timber Lodge to be reasonably priced, clean, and convenient. The staff were friendly and seemed anxious and willing to meet any concerns or needs we had. For example, one morning we noticed that the internet was not working. The desk staff actually came to our room to test it with her own phone. The problem was fixed in about 15 minutes! The continental breakfast had a variety of choices (more than some hotels that charge much more), including fresh fruit and a waffle maker.  It is true that some areas could use a little updating, but we have no complaints and would recommend this hotel to anyone without hesitation.

Quaint Lodging

I stayed here while needing an overnight in Cle Elum and found it a nice place easy to get to and convenient to downtown locations.  My room was spacious and comfortable.  The breakfast is continental only, I had a bagel and fruit with my coffee and was fine with that.  I prefer to get some protein as well but it was fine.  There was a problem with the tv which was quickly fixed by housekeeping.  The front desk staff was friendly and helpful.  Overall a good place to stay.

Timber Lodge Inn

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