Jetwing Lake

I travelled to Sri Lanka on a small group tour with Intrepid and this was my first real introduction to Sri Lankan and their wonderful hospitality. The hotel is big but it manages to keep a very personal approach to the clientele and, as with most of Sri Lanka, you are greeted by friendly staff with huge smiles!! Our group were accommodated in rooms away from the main building which are spacious and well equipped. Because some of them are quite a walk from the main building there is a fabulous service where you are taken to and collected from your room. The walk to the rooms is a pleasant one past the lake and through the trees where you will see many birds and small animals but after a long day sightseeing the lift to your room is very welcome!! I was unwell one day and stayed at the hotel and was visited 4 times (!!!) by 2 different doctors. The attention I had was amazing. After leaving the hotel I had messages from the female doctor, Iranga, asking if I was better and enjoying my holiday. The Reception Manager, Imalka, who always came to the room to see me with the doctor, also text me during the rest of my trip to ask if I was ok and enjoying the trip. Amazing and thank you to them both!!!! Your kindness will never be forgotten. Rooms were serviced well, the food was good, the location was stunning and very convenient for visiting all the various sights in the area and all the staff were truly exceptional. Thank you Jetwing Lake for a great stay.