Adayo Cove Resort

I'm writing as the owner of this resort. We thank everyone for the positive reviews very much! We and our staff work ectremely hard to make sure our guests have a wonderful time on our beautiful island. There's a 2-star review here thst is unfortunately not accurate and needs some clarification. This couple we remember very well. After checking in to one of our most scenic rooms by the ocean, they started experimenting with the sliding-glass doors opening out to a patio-area fronting the ocean, locking and unlocking it repeatedly. We thought it a bit unusual but not a problem. But the door lock was not completely locking on the latch, a surprise to us as previous guests never told us it needed repair. It was late, so we told the couple we would contact the glass company the next day about it, which we did. Unfortunately, this couple had already checked out by the time the locksmith could come and replace the lock. But at no time was a "lie" told, this is a false accusation. As for them having to "pay" for two bottles of water in the room, they had removed them from the mini-bar where all drinks in the room are charged. The kicker here is, our guests have an unlimited supply of filtered water available for free just a few meters away in our large pavilion, with a large filtered-water dispenser in plain sight. It's where they ate breakfast, one cannot miss it! Thanks for allowing the resort to reply.