Name: Cebu Guesthouse-Fuente
Address: 455 Osmena Boulevard Cebu City, Cebu, Cebu, Cebu, 6000, Philippines
Rating: 4.4

24-hour reception

Smoking areas

Security guard

General

Laundry

Concierge services

Luggage storage

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

Car rental

Transfer

English

Languages Spoken

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Mactan-Cebu International Airport

Cebu Guesthouse-Fuente

Cebu

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6 bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

Our 1st 3days was hell for there's LACK of customers service from the get go. We were given 1 towel and 1 blanket for a 3 people room stay.common bathrooms were pleasant at first but later in the night there wasn't water and the bathrooms were nasty including the sink.the watchers anthony, who hides playing on the laptop, and joan didn't seem to bother to care to maintain cleanliness at night for the guests' common toilet and bath rooms.just nasty! Then sunday night when my family came back the guesthouse  we found out the water pump broke and we had no water even to brush our teeth. They fetched us some water but not enough to clean up our bods. Aint their fault that it's broken but the following day we had to use water to shower for we're headed out for early activities at moalboal and supposed to be also to kawasan falls. This Anthony gave me half pail of water that he poured from the mineral container that they sell in the house and told me conserve water for there's no more left! Hooowaaat??? How could my whole family poop, clean up and brush teeth with only half a full pail of water? This made me very upset for i know they can fetch water from downstairs but this Anthony would rather hide and play on the laptop. I asked to speak to the owner but he's just TOO busy to even reply to my text msgS for an apology.so we failed to get to kawasan falls for we arrived very late.following day, anthony improved..and learned that he and joan have worked at this guesthouse for a long time now so hence the laziness..i wouldn't recommend for anyone to stay in this place UNLESS Janice and husband, Maricel or Jonalyn (not sure if i spelled it write) are the front desk people/person. Terrible owner. Terrible service too by this Anthony and joan.

But IF you really need to stay in cebu that's near to all and on a budget id come to this BUT id choose who to deal with. Janice and husband, Maricel and jonalyn are the greatest and smartest to deal with.4 of em are very hardworking and easy to talk with.they know what customer service is all about. The owner should give them a raise. 4 of em made my stay worth while.

No WATER and OWNER did NOT care!

The place is so noisy due to the chika's at the lobby with the front desk alwin and friends. She seems friendly but she should've just waste her time on sanitizing /cleaning the place. The bathroom odor is disgusting and very dirty. They don't care if they caused you disturbing noise. Not following health and safety protocols, not wearing facemask.

Disappointing

Even private rooms have to share a bathroom with 4 other rooms- A bathroom who's door wouldn't close and is filthy. The only pro is that it is near 24hr establishments in the Fuente Circle- like a 7/11 and the famous Larsian Barbecue.


So bad

Poor service, toilet was clogged and someone forgot to flush it. Who in their right mind would not flush the toilet? Front desk doesn't seem to care. Trash bags were placed on the stairs and you can really see roaches and rats gather around those baga not to mention the awful smell. 

Cebu Guesthouse-Fuente

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