Name: The Shanti Residence Resort
Address: Jalan Gunung Payung, Banjar Sawangan, 80363, Benoa, Benoa, Benoa, 80363, Indonesia
Rating: 9

Air conditioning

Smoke-free property

Chapel

Garden

Terrace

Private check-in/check-out

General

Non-smoking rooms

Room service

Fridge

Family room

Safe (in room)

Rooms

Luggage storage

Services and amenities

Breakfast in the room

Meals

Internet access

Internet

Free shuttle

Airport transportation

Transfer

Barbecue grill(s)

Sun Deck

Recreation

Parking

Outdoor pool

Pool and beach

Fitness facilities

Golf сourse (within 3 km)

Sports

Massage

Beauty and wellness

Babysitting and childcare

Family/Kid Friendly

Kids

Location

At the resort

Pandawa Beach

Nusa Dua Beach

Garuda Wisnu Kencana Cultural Park

Jimbaran Beach

Kuta Beach

Ngurah Rai International Airport

Tuban Beach

Waterbom Park

Kuta Square

Segara Beach

Uluwatu Temple

Legian Beach

Double Six Beach

Seminyak Beach

Batu Bolong Beach

Tanah Lot

Pura Taman Ayun

Ubud Monkey Forest

Ubud Palace

Tegallalang Rice Terrace

Bali Botanic Garden

Pura Ulun Danu Bratan

Mount Batur

The Shanti Residence Resort

Benoa

My husband and I spent seven glorious nights at this beautiful villa.  The moment we arrived to the villa, we immediately felt the serenity, calmness and healing from the greenery landscape and the breeze from the ocean. Our room is the Abian, a large room with private outdoor pool and outdoor shower. Indoor separate shower, double vanity, full size hot tub with a view to a private garden and a huge walk-in closet.  This place is beautiful and very nicely landscaped. I loved the view from our bed, and the greenery surrounding the villa.  

Ms. Nova is truly an asset to the Shanti. Her level of customer service is outstanding. She asked about our agenda in Bali, and recommended to us to a very good driver who we hired  for six straight days to take us to various must-see destinations in Bali.  One day, to beat traffics, we had to leave the Villa at 6am for Jatiluwih Rice Terrance.  Ms. Nova offered to pack us breakfast on the go. What a thoughtful person.  She took care our laundry, served us dinner and  breakfast on her duty days . The staff were very friendly and smiled every time they saw us.  I brought some mangosteen back from the market, Koma was so kind to wash them, put mangosteen in a fruit bowl and brought it to our room.  One thing stood out, their service.  The staff wanted to make sure we had a great experience while staying at the Villa.  I am an early riser, I want fresh coffee in my room at 6am in addition to coffee with breakfast at 8:30 by the pool, and they delivered. 

True to its name, The Shanti Residence, you’ll get the vibe of a home stay at the Villa.  Its intimate setting and the service is personable. e.g. sitting by the pool, sipping coffee while staff preparing breakfast in the kitchen.  The entire villa is so quiet. The only sound you  hear is birds chirping and the leafs dropping on the wooden decks.  We enjoyed our Bali trip, we enjoyed our stay at The Shanti Residence. It was magical.  I highly recommend the Shanti. I hope the road condition to the Villa will improve when we come back next time.

Tranquility, Serenity and Service With A Smile

My husband and I had the best time at the Shanti Residence. We are Americans visiting from Chicago, IL. We are the type of travelers who enjoy more intimate, quiet, boutique-style hotels vs. chain hotels or big resorts. 

Full review below - 

Location - The grounds are beautiful - well-kept, lush setting with invisible edge pool overlooking the ocean. As other reviews stated, the villa is located down a dirt path. At first I thought drivers were going to find this annoying, but not a single driver complained, and we didn’t mind. Bali is much busier than I expected with lots of tourists and traffic so I enjoyed being set away from things a bit in Nusa Dua. It’s still quite close to other luxury resorts, restaurants, a market, Pandawa Beach etc so it’s close enough to entertaining things. 

Staff - A full-time butler is available throughout the stay. We interacted with Nova and Ratna and enjoyed interacting with both of them. They made sure we had everything we needed, served us meals when requested, gave suggestions and arranged all of our tours. They also spoke great English which was helpful. Everyone we interacted with was extremely kind (kitchen, manager, driver, landscapers, etc). 

Tours/Activities - For day trips to somewhere like Ubud I would suggest going through the butlers to coordinate a driver for the day. That’s what we did, and it worked out well. We also arranged a private yoga class and a massage on property through the butlers, which was so nice to be able to do without having to leave. 

Food - I will admit, I thought the food was only going to be okay because often hotel food can be somewhat standard. However, we loved the breakfast they served especially when we chose the Indonesian dishes like noodles and rice. So yummy! I also loved the iced lemongrass tea. We also had lunch and two dinners. As long as you give a few hours notice they can make you any meal. They serve you next to the pool which was a relaxing setting. The food was so good - we loved the banana fritters and the spring rolls especially. 

Room - We were in a pool suite. The room was huge, had good AC and a giant bathroom/closet. I loved the outdoor shower. We also had a plunge pool which was lovely. 

I do not typically write reviews, but we had such a special time staying here that I wanted to spread the word on this property. My only comment is that I hope their social media and website improves (I know they are working on it) because right now you can only find information through third party websites like Expedia, etc. and I want more people to know about this place and the amazing people working there.

Spectacular Honeymoon at Shanti Residence

We had a fantastic stay. The pool villa is beautiful and nicely furnished, and to have a private pool plus garden is just amazing. Also the public areas are very nice,  the whole place is very calm and instantly felt like home for us. We were the only guests at the time, and the staff was amazing and helpful. The manager is the nicest person and gave us great recommendations.
Location is a bit outside of Nusa Dua, so you need a driver to get around. But that also means it is very quiet and feels more like a family residence than a hotel. Location on a hill above the ocean means nice views and always a refreshing breeze from the sea.
Breakfast and dinner were excellent and offered a choice between local options and some western food. Lunchtime snacks were just delicious.
If you are looking for a beautiful, quiet place to relax and enjoy life, this is it. If you want to explore the area, the staff helps arrange transfers and tours. 100 percent recommended. We will miss it!

Fantastic place for relaxing and enjoying life

If you want a genuinely warm, relaxing experience while in Bali, stay at The Shanti Residence.  The resort is small and lovely, like you're staying at a really lovely friend's home, with caring and thoughtful staff.  Mentioning the staff, they are understated but incredibly accommodating, a super combination.
The Shanti is situated on a bluff, not directly on the ocean.  But your viewpoint allows you to scan over a short distance of jungle out to the beauty of the Indian Ocean.  That means it is quiet, except for nature sounds, and easy-going.  
With the small number of rooms comes a small number of guests.  To me, that's a luxury.
Don't be put off by the rutted road that leads to the resort.  It's not a reflection on the resort, it's just a public infrastructure delay.
Probably the best review I can give is that, before we even left the resort, we were planning our return trip.  That's a high compliment from someone who usually doesn't return to a destination.  Highly recommended.


Wonderful, relaxing and amazing place

We got the Royal suite and we feel like royals. It has a huge entry way that could be used as an office.  A big bedroom that walks out to its own pool. The bathroom was spacious with two vanities that walked out to an outdoor shower. This place is incredible and our stay is nothing short of amazing. 

The breakfast has been our absolute favorite. Probably the best we’ve had on vacation just bc it’s made to order and we’ve been having it in our room every morning.

 If you’re thinking about coming here please don’t hesitate. The amenities are great but the staff here are better. Nothing was too much for anyone. Shout out to all our butlers, we miss all four of them and our driver. Hope to see you again. Thank you for such a relaxing time!

Second Honeymoon

I honestly don’t understand how anyone could rate this place less than 5 stars. I feel I am usually pretty critical of places but this place was amazing. Perhaps some people anticipate a sterilized western resort that has cleansed all of the local character away. 
The grounds are heavenly and constantly maintained by full time gardener. The staff is extremely professional, kind, and accommodating. We loved Putu and his brother Arya. 
The infinity pool is always the perfect temperature overlooking the ocean surrounded by tropical plants and butterflies. The food is both healthy and delicious. 
Tips: definitely upgrade to a private pool room if possible. Large room with lovely pool and outdoor shower. 
Book excursions through the hotel. Their staff can also take you on local tours and have very good English skills. The tours with did via the internet ahead of time were a waist of time and money with drivers that did not speak English or offer any ideas or cultural information. We learned more from the staff of the Shanti than in our tours. 
If you are up for an adventure and are physically fit asked to be shown the “stairs” down to the beach near the Asmara. It is actually at times treacherous path down a hill that in the past was used by seaweed farmers but now leads to a private unspoiled beach. From there you can hike down the beach to the Samabe Hotel and take a taxi back. Wear hiking shoes. 
Know that it is sometimes difficult to contact the hotel. Here is a correct email: neri@shanticollection.com
Here is a correct number 
+62 813 3830 9500
For some reason the email and number on their site never worked for me. 
Ask for the Indonesian noodles for breakfast-yum.

World Class

My husband and I had fantastic time at the resort. We wanted a relaxing getaway and that’s what we got! We couldn’t have asked for more.... fantastic breakfast selections, great staff tending all our requests and needs during our stay (especially Arya and Nova, thank you again, you guys were wonderful!).... delicious menu options for lunch and dinner. During the day time we had the entire resort for ourselves to enjoy as other guests were out doing excursions around Bali !!!
(One thing that could be improved is insect and fly situation when dining outdoors. Perhaps operating fans may chase them away?)
But, overall, we couldn’t have been happier, it was sad to leave the resort and staff behind.

Thanks for the wonderful time Shanghai Residence! 
Perhaps we’ll be back for more!


Quick relaxing getaway @ Shanti Residence

Great place and service.  The restaurant was out of some items most days. driver was very helpful.
Staff provided excellent service. The grounds were very well maintained.  Get a villa with the plunge pools.

great place to stay

My husband and I spent our honeymoon here.  The location of The Shanti Residence was not very great since the road was bumpy and a bit far from central Nusa Dua.  However, they do provide a shuttle to take you to the main spots (Bali Collection, Water Blow, Nusa Dua Beach, etc).  The place was very quiet and you could hear the birds every morning.  We booked the private pool suite villa which was very nice and spacious.  Our butler Arya was very friendly and helpful through our entire stay.  He accommodated our every need.  The food was delicious and well prepared every day.  I would recommend coming here since it was very affordable and I had a positive experience overall.

Excellent and affordable villa in Bali

Getting here is a little challenge because for the last kilometer or so is poor, bumpy road.  But once we were inside the compound, we loved the beauty of the place and the friendliness and service orientation of the staff.  The "butlers" were always waiting to see what they could do for us.  

They freely offered the company shuttle to take us anywhere in Nusa Dua, and sometimes even came to pick us up or stayed with us.  The food was very good.  The chef had obviously been very well trained in preparing and presenting the meals in attractive and delicious ways.  There is a wide variety of foods from Indonesian to Western to fast foods and so on.  The food was fresh.

We loved our private pool, and used it nearly every day.  One special amenity we had not counted on was the outside shower with plenty of nice warm water.  Unfortunately we didn't use the giant bathtub, because the water pressure was low enough that we couldn't wait that long for it to fill.

There are a lot of interesting things to do in the area.  Each trip that we booked, the companies would come and pick us up at Shanti and bring us back.

One downside that the management has no control over was the flies.  That made dining by the pool a distraction during the day, although in the evening they didn't bother us.

There was a fitness center with exercise bike, elliptical, and treadmill.  There is also a spa for massages.  Included in our package was a free massage for each of us.

We felt very secure and special with only seven villas on the compound.  A wonderful experience.

The Shanti Residence Resort

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