Name: The Peak Resorts
Address: 26 Sivanadi Road Kodaikanal,Sivanadi Road, Kodaikanal, Kodaikanal, Kodaikanal, 624101, India
Rating: 8

24-hour reception

Smoke-free property

Heating

Newspapers

Express check-in/check-out

Garden

Private check-in/check-out

General

Non-smoking rooms

Room service

Family room

VIP room amenities

Locker

Rooms

Accessibility features

Accessibility

Ironing

Laundry

Concierge services

Dry-cleaning

Shoe shine

Luggage storage

Services and amenities

Breakfast

Breakfast in the room

Restaurant (buffet style)

Packed Lunches

Bottled water

Meals

Internet access

Internet

Airport transportation

Car rental

Transfer

English

Languages Spoken

Tour assistance

Tourist services

Sun Deck

Recreation

Parking

Free Parking on Premises

Fax and copy machine

Meeting and presentation facilities

Business

Playroom

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

The Peak Resorts

Kodaikanal

We were a family group of 12 people staying at your Kodaikanal peak resort on 10.12.22, we were treated very badly by your restaurant staff there, their behavior was very bad, it was like they were paying us to stay here, and when we finished our breakfast, we had to wait for it to be made again.  There is only a flask that can hold tea for 6 people. After the tea, we have to wait for another 15 minutes until it is made.  None of us will ever recommended The Peak Resort Kodaikanal.

Stayed with a group of 16 people. The room size is very small. Goibio accepted our booking for 4 people in a room - two adults and two kids. When I complained about the room size, the manager (Mukesh) abruptly said that he is not responsible for online bookings. What??? Is this how you talk to your customer? 
There is only one cook - who has to cook for all the rooms. 
Good breakfast. Only if your order the food in advance they will prepare it. Or else there is no way to get food. There is no restaurant or bakery nearby. 
There is another guy who was courteous and offered an extra room and swapped one larger room with an allotted small room.
The location is good...but management's attitude of running a hotel with understaffed employees is terrible. The employees are tired and fed up.
If you are a couple, please go-ahead. If you are a large family, this is not your hotel.

Not for a family; understaffed;

We booked through Online and stayed for four nights (two adults and a child) (4Y).
The whole cost is 10,000. (or 2.5K per night)
The room is small yet enough for two people. It was difficult, though, to keep my child in that room for four days.
I wouldn't call them a resort; they're more of a hotel. No Indoor/outdoor games, just a small kids play area. 

Pros :
1.	It's at the peak of the Kodai Hills, with a fantastic view.
2.	Drinking water is available all day for free in restaurants.

Cons :
1.	The hotel's play area is great, however there are too many plants around it.
2.	Despite the fact that the personnel appear to be polite, you must ask for what you want in order for them to assist you. For example, to clean a room, change pillows, and clean it up, you must call them every morning.
3.	The hotel does not have many employees; in fact, it is run by just three school/college students.
4.	Everything you ask them for is going to cost you money. For example, when I rented the room (it showed a kettle is available). The manager sought 1500 per day when asked. Similarly, 1500 was demanded when we wanted a campfire.
5.	Although free breakfast is offered (Only Southindian), there are only a few selections available. For instance, idly, sambar, Vadai/bonda/Bajji, Boiled Egg (if it's over, you can ask for half boil or omelet), Bread, Jam, Butter, uppma/pongal/dosai/poori 
6.	Dinner or lunch for a price is available. Comparatively, the price is moderate, however you must inform them ahead of time (they will take 1 or 2 hours to prepare food). They expect you to order extra sabji. It's not like when you order a chapati and it comes with sabji. We were fine with that because other kodai restaurants do it the same way.
7.	I'd like to add a single incident. They cleaned my room for three days, but my kid grabbed a beer bottle from beneath the bed on the last day. This plainly demonstrates that these individuals are not professionals.
8.	Because landlines aren't working, you'll have to use your phone or you can go to them directly to speak.
9.	Bathing hot water is accessible in the mornings from 8:00 a.m. to 10:00 a.m. and in the evenings from 6:00 p.m. to 9:00 p.m. That was a pathetic remark. Cold water is avaialbe all day.
10.	Dental kits will not be provided.
11.	Wi-Fi is not available in the room; it is only offered at the reception, and it is of low speed. I had my cell phone and was able to use it to access my children's online classes.

Overall, this is hardly 2 star hotel and certainly not a resort. too costly for what they offer.

Management should consider how to increase service quality. (They are not 3star resort)

The location of this resort is good. The view is good from the lawn. We had king suite which was spacious. The food was good. In terms of service, this was the weirdest resort I have ever seen where there was no staff at all. If by chance, you forget to ask them to clean your room for the next day,u can not get it cleaned for the rest of the day, bcz they don't have anyone for that. Landlines didnt work. So if u want anything, u will have to go to them lol. There was lack of even the basic amenities. For instance, no kettle, no shower gel, no dental kit,etc. Towels didnt look so good either.

Different in a negative way

I stayed in this hotel for 2N with my family. The hotel is on top of a peak with very nice views. Rooms are small. B/f is good, staff co-opeartive, hot water available. Nice garden to roam around, clean and well maintained.

Nice Location

The resort is having a good view of the city being located on a higher location. The rooms are clean. The garden area is very picturesque. The club has good collection of games. The various site seen places are also nearby.

Very good resort

Recently 30th May / 31st May for 2 nights I stayed with my Family.... Resort Location is very beautiful ... Different different sitting areas are very nice from where you can see beautiful valley ... Rain water storage also good.... Children play area is also advantage... It's a heritage resort also,,Main building is very old but very well maintain... antiques are Awesome... Chess board is also made of woods... Photo frames of Goddess is excellent...  Even Online Foods suppliers also deliver foods here... Food quality is good with limited option...Staff is also good... Spices and other things sale at reception is also very good quality as well good in price... We Enjoy Tea Pakoda also in Rainy Evening.... Rooms are little bit Small not good  for triple ....Hot Water supply is Excellent for both time...internet only at reception area...

Nice Resort with Excellent view location in budget

Pls don't opt for this resort. 
You will be super disappointed by not only service but staff behavior and their lazyness. I would never recommend this resort for anyone in my life. 
Pls pls pls don't ever try to book this you can stay at any bad place or hotel and it will be better than this resort i can be sure.

Pls don't opt for this resort. Worst in Kodaiknal.

I had booked this place through a reputed tour agency but I was utterly disappointed when I saw the rooms provided. A 11*10 room for triple occupancy. To top it up we faced issues with water,  room service. The staff needs training. The restaurant was not up to the mark but I must mention that Navin and his team try to compensate for its shortcomings. 

Go to Peak if you do not have a better option

A place to take your exhaustion. Simply Marvellous and Beautiful Picturesque..Good Location..Staff very good ... From Reception to Travel help desk. .. Assistance at every possible level..My family will always remember our stay with the resort..🌷🌺🌷🌺🌷

The Peak Resorts

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