The Island - Adults Only

We nearly decided to change hotels due to some feedback on TripAdvisor. But we are glad we didn’t as the hotel was of a very high standard. The room seemed newly decorated and modern. It had a balcony with a view over the sea. The hotel areas and grounds are well maintained. The facilities were very good. The staff service was excellent in all areas of the hotel. Everyone was friendly and helpful. The location of the restaurant overlooking the sea, was more like a ‘real’ restaurant than a self service canteen that you sometimes get with buffet style service. Breakfast selection was excellent. For dinner there was a good selection of food, with a different theme every night. The staff kept the serveries well stocked with fresh food. We never felt that we needed to eat out elsewhere. The Hotel is just over a small road to the beach, which is no inconvenience at all. Hotel beach towels are used to show that you are staying at the hotel and so no need to pay for sunbeds. Few areas for improvement; Stop allowing the practice of reserving sunbeds with towels by the pools. Some people kept them there even when they only came back to remove them. We didn’t use the larger pool as music was playing all the time. We booked the Taverna for one meal but found it disappointing, the food and location was not as good as the main restaurant. The gym is in need of refurbishment. Finally the welcome meal pack on arrival, due to arriving too late for the restaurant, was poor, small and disappointing. Despite these concerns we would recommend the hotel and would return if visiting Crete again.