Spa hotel IRIS

Our stay at your hotel left us with a wonderful impression. Many thanks to Jana Homolová, DiS. Reservation & Sales manager for her patience and professional work when placing an order. For the attention given to us and the desire to always help the wonderful Renata and Victoria and for the delicious food to all the kitchen staff. I would like to note the daily and thorough cleaning of our room. But unfortunately, some medical procedures leave much to be desired - I mean water procedures in the bath, where in 15 minutes the water becomes very cold and no one comes to check, and this is so critical that my wife fell ill from hypothermia, which, of course, spoiled the holiday. There was no kettle in our room and at the reception desk they asked us for 5 euros per day of rent, although our friends had a kettle in their room without paying. In a four-star hotel it is strange to see the absence of shampoo, body cream and hair conditioner. These are, of course, small things, but all of this creates a feeling of comfortable rest.