Name: Jinkailai Hotel
Address: 4051 Jiabin Rd, WanXiangCheng, Luohu Qu, Shenzhen Shi, Guangdong Sheng, China, 518000, Shenzhen, Shenzhen, Shenzhen, 518001, China
Rating: 7

Restaurant

Meals

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At the hotel

Luohu

Lo Wu

SIAT

Airport North

International Foreign Trade Center

Luohu Commercial City

Luohu Port

Shun Hing Square

Dongmen Pedestrian Street

Shenzhen Grand Theater

Shenzhen People's Park

Shenzhen Museum

Shenzhen Convention & Exhibition Center (SZCEC)

Lizhi Park

Huanggang Port

Fuyong Ferry Port

He Xiangning Art Museum

Happy Valley

Window of the World

Shenzhen University

OCT East

Hong Kong Disneyland Resort

Hong Kong Museum of History

Wan Chai Star Ferry Pier

Hong Kong Park

Victoria Peak Garden

Time Square Hong Kong

Peak Tower

Hong Kong International Airport

GuanHu Beach

Shenzhen Bao'an International Airport

Hong Kong Harbour

Ocean Park

Big Buddha

Ngong Ping 360

Dapeng Fortress

Xichong Beach

Dongchong Beach

Macau Fisherman's Wharf

Grand Prix Museum

Macau Museum of Art

Macau World Trade Centre

Fortaleza do Monte

Museum of Macau

Jinkailai Hotel

Shenzhen

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

How to describe my experience at the JinKaiLai?! It's the worst hotel I have ever been to!

This was my first visit to Shenzhen and would be the starting point for a week's travelling around southern China with my girlfriend. I booked the Deluxe room on the eLong.com (Chinese hotel booking website), and paid more than 200 RMB.
The hotel was located in a 22 storey high rise building but the hotel only occupies a single level on level 21, the rest of the building were offices, and the hotel had no dedicated lift. This meant getting up to level 21 took about 10 minutes with people getting in and out of the lift at all the levels. With this in mind when we first got to the room, the card key didn't work and we had to go down to get it sorted out and back up again, when we finally got in the room, the first thing you notice is the smell, it stinks of dampness and mould, there was mould on the ceiling, the duvet felt damp, the bathroom towels were old and shabby and the carpet had cigarette burn holes. This was just not up to standard and we demanded to change rooms, the hotel staff said the smell is because of the humid weather... but then wouldn't all hotels in tropical regions have this problem??? 
We moved to another room which was slightly better but still not to standard.

We decided this was it and tried to get a full refund, but the staff said it was not possible because as we had already checked in and if we wanted to it would cost us. The staff called the so-called manager (he did not look professional at all) to deal with our problem but they still refused to give me a refund.

Generally, JinKaiLai is a really doggy hotel, in the corridors, there were signs up saying prostitution is illegal, on one of the floors was a 'leisure centre', the type where you can get 'special' massages... 

We decided that we would just take the refund as we didn't even feel safe staying there and moved to the New Times Hotel just a few meters down the road, although more expensive it was a 100 times better, it was clean and modern, looked almost brand new and the hotel staff were excellent.

To conclude, do not stay at the JinKaiLai!

Jinkailai Hotel

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