Premier Inn Bournemouth Central

Can't believe this was a Premier Inn. Most Premier Inns are clean and pretty much the same. This is an outstanding hotel where the service is equivilant to a five star hotel. The manager Miguel is the best. All his staff love him which means there is a great atmosphere where all the staff work as a team. We are two severely sight impaired friends travelling together. From the second we stepped foot into the hotel we were treated like royalty. Miguel was brilliant. He showed us to our rooms and made sure we knew where everything was. Light switches. tv controls and how to use the shower. He made sure we knew how to contact staff for anything we needed. I would say maybe this was special treatment because we are sight impaired but this is not the case. I witnessed Miguel making sure all his guests were happy. So he was helping couples with children and pushchairs when they were trying to negoriate the buffet. He had local knowledge to help people get the most of their stay. If he didn't know, he found out. He always had a smile and a joke to keep everyone smiling. I've travelled all over the world and stayed in some top class hotels. Who would believe that I would be rating a Premier Inn amongst the best I've ever stayed in.