Name: The Residence at Urban Park
Address: 60 Meridian Dr, Umhlanga Rocks, Umhlanga Rocks, Umhlanga Rocks, 4320, South Africa
Rating: 7

Elevator/lift

Smoke-free property

Garden

Terrace

General

Restaurant

Meals

Free Wi-Fi

Internet

Free parking

Parking

Meeting and presentation facilities

Conference Hall

Business

Fitness facilities

Sports

Pets Not Allowed

Pets

Location

At the apartment

Virginia Airport

King Shaka International Airport

The Residence at Urban Park

The room was not cleaned proper, the size was a hot smaller, overall the experience was great, customer service was the best. However cleaning needs serious attention as on my day two, I picked even linen was not up to standard. 

Apartment living meets hotel. Good to have self-catering options coupled with hotel amenities, especially ahead of a marathon where home comforts and routine is welcomed. Our request for a late check out after the marathon was permitted and the team was very understanding of our individual needs. 

Drop off parking a bit of a challenge as taxi had to park at the robot and could be a hindrance to passing traffic. Reception good and friendly.Lifts a bit hidden and not readily visible. Rooms are fine but self catering utensils could be superfluous if one is not coming for weekend of specifically requires self catering. M not sure of other rooms but this could be redundant as and unnecessary cost for the hotel. In dining service fine and check out fine. However shortcoming is a shuttle service to and from the hotel, which `I would strongly recommend. Otherwise a fine hotel with exquisite ambiance

The Hotel is very beautiful and it boasts with very nice facilities, it close to the Gateway Theatre in Umhlanga. Pleasant and friendly staff. It is in a very peaceful area of Durban👌🏾👏🏾. I recommend it to those who like a beautiful couple's or business retreat. 

Umhlanga Rocks

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

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6 bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

GOOD HOTEL TO STAY IN

Deloitte Marathon weekend away

Excellent there is always room for improvement, microwave was not working was changed quickly, however the room was not

Uburn Park Hotel

Spent 4 nights there. The rooms are spacious albeit that our room had no view. We looked straight into a concrete wall. Rooms were clean, well furnished and had all the essentials needed even if you wanted to self cater.
Unfortunately there were some concerns. Check in was laborious with a very disinterested staff member. 
Then there were no towels in the room and later we discovered no hairdryer. We had to phone reception to sort this out and housekeeping took forever to deliver these items to the room.
My other peeve was the hotels inability to clear room service dishes that piled up in the passage. Some stood for almost 24 hours. 
Management should be addressing these issues.

Not bad value for money but needs more active management

Booked at Urban Hotel on a friday and was looking forward to having a bunny chow as I know durban makes the best. Upon booking at the hotel and exploring the building, we found a restaurant with a bunny chow special as their friday promotion. 

Was really excited about that and proceeded to order. They even offered to bring it up our rooms which I though was courteous. The bunny show arrived and looked delectable to the eye. However, turned out to be one of the worst bunny chows I've had, the mutton was not tender at all and the spices weren't blended in to provide that rich curry flavour. You could still see the onions. The chicken bunny chow wasn't pleasant as well. The meat was tough and on the bone. Very strange because they used thighs and drumsticks which really provide good flavour when cooked thoroughly. 

This is one place I wouldn't recommend for a bunny chow, or maybe if I go on another day. The only saving grace was the service and the price.

Worst Bunny chow ever eaten in Durban 

I stayed at urban Park for 3 weeks while working in Durban. The 1st room I was in on the MZ floor, was like a dungeon with no natural light and the hotel air vent coming through my outside area. I was moved to a higher floor which was much better. The kitchens were missing most things on the list, that they claimed to provide. I had to buy a frying pan, utility knives and dishwashing sponges. The cleaners removed towels without providing fresh ones. I had to constantly ask for toilet paper. Reception dont answer the in house phone 8 out of 10 times. While everyone was friendly, I found the attention to detail and follow up lacking in every area.

Urban Park or Faulty Towers?

Very dirty 
Housekeeping not on point 
Checked in at 4:00pm and my room was still not clean and the bed sheets were completely off
Safe and secure parking 
Location is decent but would not recommend anyone to stay there 
Regal inn just up the road is a much better and cheaper option 
Oh and reception never answers there phone 

Checked in to a room with no linen on the beds!!!!

First thing I loved about the apartments was it's proximity to an array of restaurants.😍 The pool & gym make you feel like you are home away from home.😛 Was quite disappointed by the bunny chow I had though😩 The apartment was quite clean and cosy😊⭐⭐⭐

The Residence at Urban Park

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