Name: TOA Hotel & Spa Zanzibar
Address: 12 Pongwe Road, Pongwe, Pongwe, Pongwe, 255, Tanzania
Rating: 0

Smoke-free property

Ticket assistance

Express check-in

Reception desk

General

Accessibility features

Wheelchair Accessible

Wheelchair access to restaurant

Accessibility

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Snack bar

Meals

Multi-language staff

Languages Spoken

Tour assistance

Tourist services

Hiking

Sun Deck

Recreation

Parking

Pool facilities

Pool and beach

Conference Hall

Business

Beauty and wellness

Pets Not Allowed

Pets

Contactless check-in and/or check-out

Health and Safety Measures

Location

At the resort

Zanzibar International Airport

TOA Hotel & Spa Zanzibar

Everything great, as mirrored in my 5 star assessment. Only thing to improve on is the sound/noice level of day and evening entertainment, it is simply too loud. Had to leave the resort some evenings and stay at other places, when I was not in the mood for loud drumming or dancing entertainment. Not even in my room it was bearable to be. Simply half the volume of all these things please.

From our first arrival we were greeted with cool towels and warm smiles. The staff is amazing!! Esther at the front desk was very accommodating on our last day- our flight wasn't until late at night so got a lovely extra late check out. The food each day was prepared fresh and most delicious! Our room was the honeymoon suite which including a private pool and the maintenance guy always made sure to clean our pool as well. Having beach access from our room was a great plus because we were in the ocean/beach a lot! This place has not seen the last of us!!!

Great stay, staff are amazing, good size smaller hotel, has just what you need!

This was an amazing hotel! Great buffet style food and lovely staff. Beautiful ocean front Yoga studio. Small but acceptable gym. Pools were great. Happy hour on the upper deck was nice. Beach at low tide was good for walking but a lot of kelp.

Tranquility at it's finest. If you're looking to have a relaxing vacation, this is the place to stay.

Everything was amazing! Ester was amazing. The staff super nice. The hotel was beautiful and ever clean

Toa was a w9nderful experience.  I came here with my husband after leaving stone town for our anniversary and they did not disappoint.  We arrived early ( before check in time) and were accomadated with a temporary room. During this wait period our honeymoom suite qith private pool room was occupied by a couple who had become ill. For our inconvenience we were upgraded to all inclusive. Ali the manager as well as all the staff eent above and beyond to ensure our stay was perfect. We learned every single persons name and stayed up late many times at the pool bar lauging and learning new songs with the staff. The food was outstanding,  different every night and available in the beach. The entertainment was beyond and even got me dancing, not your standard large resort cheesy entertainment. The beach was lovely,  high tide good for swimming and low tide you can walk out for at least 500 meters. I would rate this as one of my best stays of all my abroud travels. If you see any poor reviews of this place or the staff, that person must be insane or just  not down to have a good time.This was my first time in Africa but wont be my last. Thank you Toa

Toa was the most amazing hotel I have ever stayed at. Truly 5 stars. From the amazing rooms, to the food options. I had dinner on the beach twice during my stay and it was soo romantic and ethereal definitely something I will always remember. Got an amazing massage as well during my stay, I highly recommend using their spa facilities. The staff was the most amazing part, so genuine and each and everyone went above and beyond they anticipated anything I needed and was there before I could ask. As a person who works in the service industry here in New York I can honestly say that their service is the best. I can’t wait to come back with friends and family

We thoroughly enjoyed our time at TOA. Facilities were excellent and staff were very helpful.

I stayed here for a week and every day I felt welcomed. I’ve already recommend this location to all my friends and family.

Pongwe

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land-view

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park-view

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sea-front

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6 bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

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safe

mini-bar

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pets-allowed

wi-fi

park access

TOA Hotel & Spa Zanzibar is a fairly new, very clean and cozy resort. The beach isn’t great for swimming, but we knew this at the time of the booking. The pool area is nice, but the water is a bit cold. We booked a room with a jacuzzi, but unfortunately there were quite a few problems with the jacuzzi. They tried to clean and fix the jacuzzi a few times, but the water temperature would not hold comfortable (either too hot or cold) and the jacuzzi kept getting debris from the hosing. The room cleaning took ages and wasn’t completed at one time. Housekeeping came there many times a day and didn’t really respect our privacy. The room was always very clean though. The food was good and nice variability through our stay. The only exception were the dessert cakes, which didn’t have any taste (seems to be the case everywhere in Tanzania). The beach dinner was particularly nice! Special thanks go to waitress Saida and pasta chef Abdillah. They were always very friendly to all guests and took pride in their work. The snorkeling tour booked through Funzibar, that works in TOA, was great. However, beware of booking transportation through them or at least make sure you have extra time for the travel. Both times we did that, the driver wasn’t there at the time of departure. No one was expecting us at the airport when we arrived, and the driver wasn’t there either when we were leaving. Overall, we had a really pleasant stay in TOA. Thank you!

The staff saved us a sandwich because their kitchen was closed and our flight was delayed so they thought of us. That was really nice. The staff is friendly and nice. I was a little disappointed because The sea view is not really sea view. We left a message for the hotel through Expedia to see if they had an airport shuttle but no response. You can see the sea through what looks to be a soon to be construction  site. The all inclusive was not in my booking. Only breakfast was included but I didn’t have the energy to argue about it even though the lady at the front desk was polite about it and asked me to check with the day staff. The cleaners are always talking infront of your balcony so I was woken up early a few times. The breakfast was good.

The customer service at this Hotel is second to none. I am particularly impressed with the food and Beverages Manager Mr Kalei. He is very hardworking and is on top of everything. He made sure we were very comfortable and happy with the service. He is a great asset to the team. The General Manager Mr Ally was very hospitable and humble. The staff are great. Food is great and a lot of healthy options. Staff are honest. Lost my wallet with a lot of money in it and it was taken to the reception without a penny missing. I rate them 10/10

We enjoyed our stay here. This place is very clean, cool atmosphere and greta staff. My only con was that the food was just okay and there is no food, snacks or any other options available easily outside of the set times for meals. No amenities nearby but a great place to get away and relax by the pool and private beach.

We had an amazing stay for our honeymoon. Excellent service and beautiful facilities that are well maintained. Food was consistently great. Nice massages although the spa area is a bit small. The beach itself was not the greatest due to seaweed but the staff did the best to rake it up during low tide. Beautiful pools and swim up bar. Only one area that might make sense to update a bit: For the price, it was odd that there were no sparkling wine options in the all in inclusive package and that certain common beach drinks made with local alcohol were extra (like pina coladas). Perhaps the all inclusive option should include a premium drink per day, or premium drinks are discounted if you're already paying all inclusive rates? Nevertheless we would strongly recommend this hotel and would definitely choose it again in a heartbeat.

Best in Zanzibar!Woww, what a great hotel! Super Beach, very good food and a new exellent furnished hotel complex with a pleasant capacity! The staff is not to be topped, I travel a lot but I have not experienced anything like this! Unbelievable hospitality, thanks to Ally and his team for an unforgettable 13 days! You are the best, woww, axante xana and hakuna matata!

TOA Hotel & Spa Zanzibar

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