SALA Phuket Mai Khao Beach Resort

As a family of three we decided to stay in a two bedroom villa. The rooms are beautiful, bathrooms are (outside which is different) but quickly got used to it and loved it. Something liberating showering outside! This place is truly the retreat you need to destress and relax. WOW. We have loved every second of it. On our arrival we met Bo who was fantastic. She showed us to our villa and gave us a tour, informing us about the doorbells to aircon and so on. Throughout our stay we bumped into her and she always stopped to chat to us. She asked us about our day and if we ever needed anything. She even gave us her WhatsApp number so we could message her if we needed anything. Truly a personal experience. Bo even remembered from previous days we’d gone on trips and asked about them too. The staff there are next level kind, caring and friendly. I have a very bad reaction to mosquito bites and they saw my legs and couldn’t do enough for me to help. They put a net up, put a ‘mozzie catcher machine’ (as I am going to call it), and they sprayed my room with special sprays when I am out. They also light an oil burner every night which also helps. Bo made sure that everything was okay and every time we saw her she asked how i was. A special mention to Bee. The sweetest lady on this planet! She is so kind and always made time to come and speak to us while we were in the restaurant. She made sure we had everything we needed. One evening I was quite sun burnt (the sun is no joke there!) and we had a dessert coming. She could tell I wasn’t feeling well so I said I’d go back to the room. We asked if I could maybe get an ice bucket sent to the room and the food. She assured me and said go to your room and I will sort it. Sure enough in the next 10 minutes there was a ring at the door with my ice bucket and food. Bee, you are special! The food was delicious. We’ve not had a bad meal from there for the whole two weeks. A special mention toon to Tony the Executive Chef ! He was brilliant and always made the time to come and speak to us. He looked after us from making recommendations to making sure our food was bang on every time. He always asked what we thought of the food (which was amazing every time!) If you see him you have to say hello! The spa is amazing! Ice, one of the therapists there was absolutely brilliant and so thorough. I got a 90 minute massage and straight away she felt knots and tension. She made sure they were all out and they were all so kind. With my sun burn she even saw and gave me some aloe to help. Another amazing personal touch. Every single member of staff had a smile on their face and always said hello. There was plenty of sun beds to sit on with no rush to get to them. Niceee big towels and the gentleman who sorted towels and water was truly on it. Ice water when we sat down and if it was warm he’d offer a new one for us. We made friends with the lizards… we named two called Jeff and Alan. Ps, they love papaya and watermelon🤣 watch out for the little heads as they pop out of their holes on the grass. Such characters! What a special find this place is. Some bits we wish we knew before coming here; It is in a quiet spot called turtle village. This has cafes and restaurants with pharmacies and little shops around. And most importantly a 711! A Brit’s dream🤣. They have shuttle busses every half an hour to take you there and back for free. You can also take bikes free of charge which we did a few times. It was only about 8 minutes to the nearest 711 and pharmacy. We would recommend this place and we would come back in a heartbeat. Thank you to everyone, but Bo, Bee, Tony and Ice made this trip so so special for us.