Mitsis Grand Hotel Rhodes

I wanted to first of all thank everyone at the hotel from you guys in the back office, to the reception staff, to the colleagues on both bars, the main restaurant, the satellite cafes and restaurants, the poolside and beach staff and finally, and certainly not least, the wonderful staff who cleaned our rooms, stocked our mini-bars and brought us our blue towels in the evening. Everyone we came into contact with was magnificent, from minute one of our arrival, right through until our departure on the evening of Friday 19 July. We were given a lovely welcome by the night receptionists and upon seeing our accommodations, in spite of our weariness, it was a delight. Thanks are due to Lefteris for placing us in such lovely rooms; the amazing views, the light and fresh décor, the comfy beds and pillows, the copious storage space, the fully stocked mini bar and nicely tiled bathroom, we were grateful for all those things. I will keep the eleven sunsets that I witnessed from our balcony in my memories forever! We enjoyed the main restaurant at breakfast, particularly the egg station, special thanks to the lovely colleague who worked on there every day, always with a smile and a joke, as we took advantage of her great work every day, other than the two occasions we enjoyed your excellent brunches. The À La Carte experiences we had in the Italian and Pan Asian were excellent. The plates served were authentic and imaginative with excellent ingredients and superb presentation. We enjoyed our days around the pool and we would often end the afternoon as the pool closed with a spell on your beach, where the breeze provided welcome relief from the hot sun and still air around the gardens. The drinks on offer were excellent and it was great to see that the cocktails were all freshly prepared every time. Many international brands in evidence too. I should add that the bands who played on the terrace bar were great on the nights we were there to see them. I have to refer to the fact that my partner, and then our daughter and son in quick succession, all suffered from sickness and diarrhoea for a period of three days around the middle of our holiday. I survived to make the visits to and from the chemist. Our daughter was pretty bad but your receptionist called the doctor who was with us within 90 minutes of the call. His advice and prescribed medicine gradually did the trick and we were all ok again by the Saturday afternoon. I really do have to commend the efforts of all your staff in helping make this difficult few days as bearable as possible. Initially, your cleaners, Andriana and her Ukrainian colleague game in and cleaned our bathroom after my partner had been ill. I had done my best in the night but they came in armed and ready and deep cleaned the bathroom. Then our particular praise and gratitude goes out to Yiannis, one of the senior staff in the restaurants. He ensured that my family were looked after with specifically requested food, as recommended by the doctor, and he ensured it was taken to our rooms while the three family members were having to stay in as they recovered. So to sum up, we loved Rhodes Town and Lindos, had a great stay at your property and will be excited to return one day to see what has happened with your new project. Many many thanks once again to the entire team for the excellent time we had. The Dickinson Family