Xperience Kiroseiz Premier

On arrival, we was greeted by the reception staff who were so welcoming, big smiles and very helpful , they explained everything to us regarding the hotel , we were given a room card and two towel cards we were then taken to our room we were on premier side on the middle floor right near the premier reception with pool view. The waterpark is amazing my daughter really enjoyed it The staff go above and beyond , George at the main pool works his socks off in the boiling heat. He delivers all your drinks to your sun lounger. You don’t even have to move. The cleaners do an amazing job. They cleaned our room every single day so on our last day I thought I would help them and stripped all the beds for them and put every single bit of rubbish and unwanted stuff in a rubbish bag by the door for them . The food was okay we always found something to eat , chicken nuggets ?chips, pizzas burgers also pasta grilled chicken , fish, beef , in one of the restaurants they had something different every night Indian ,Mexican ,fish night, Asian there was a few more but I forgot what they are. They had shepherds pie, beef goulash, rice salads, lots of beautiful different desserts and a few different fruits At breakfast, they had lots of different pastries, chicken sausages, beef bacon, yoghurts, fruit and pancake station. I really don’t understand why people were moaning about the food because there was always something to eat .3 nights we went out to eat but we also had the Indian and went to Nathan‘s which is at the hotel and both were very nice. I was just happy that I didn’t have to cook for two weeks. 😂 The animation team worked so hard, Maisie Emily ,Alex  I don’t know the others names but they all worked extremely hard and always tried to get the guest involved There’s a lovely lady called Caroline who works at the hotel , she made us feel so welcome, she booked Nathan‘s and the Indian restaurant for us and I went back the next day to tell her what I thought ,she was so happy to hear my reviews of the both restaurants and on the day that we left she see us sitting in reception and came over to us to wish us a safe flight she was just such a lovely lady and very helpful.  We did get the upset stomach and it only lasted 24 hours once we took the medication we got from the pharmacy we were fine .  I will definitely return to this hotel. We had a great experience there.