Name: Hotel Saint Nicolas
Address: Calle Arzobispo Meriño 266 Colonial Zone,Calle Arzobispo Merino, Santo Domingo, Santo Domingo, Santo Domingo, 10210, Dominican Republic
Rating: 7

Air conditioning

24-hour reception

Smoke-free property

Newspapers

Ticket assistance

Terrace

No elevators

General

Non-smoking rooms

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Fridge

Shower

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Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

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Coffee/tea for guests

Breakfast

Restaurant

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Free Wi-Fi

Internet access

Internet

Car rental

Transfer

Tour assistance

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Extra decontamination measures

Personal protection equipment for guests

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Health and Safety Measures

Location

At the hotel

Room amenities

Hotel Saint Nicolas

Santo Domingo

The overall ordeal at this hotel was beyond disheartening. I made a reservation through Booking.com with a $10,000 card guarantee (as a level three member). The booking was for my wife, who was supposed to wait for me at this hotel for 2-3 days until my arrival from Mexico. The morning manager didn't know how to process the payment through Booking, and the second day they started demanding an immediate payment and refusing my wife's card (they wanted my card), which forced me to rush my trip. They held my wife's passport as a guarantee to avoid her leave or going to another hotel AND threw her out of the room, effectively leaving her stranded in a foreign country where she didn't speak the language. I called to make a payment over the phone using my card, MoneyGram or anything else but they didn't know how to do it either. Instead of admitting their lack of knowledge, they kept harassing my wife all the time.  Upon my arrival, I paid, and, after a brief discussion, they started to apologize and promise to reimburse me for their distressing treatment toward my wife, but this turned out to be just a big facade. Despite Booking's numerous attempts and persistent efforts to secure the refund for such egregious behavior, Veronica, the hotel manager, kept falsely assuring Booking.com and myself that the refund would be processed very soon, which never happened, revealing a shocking lack of competence, a blatant disregard for honesty and customer consideration. I feel compelled to share this experience, urging others to think twice before choosing this establishment.

Incompetence, Harassment, and False Promises at Mosquito Hotel

Great location with a lot of activity nearby and plenty of restaurants and touristy things to do. It is the old town so a lot of cobblestone and narrow streets. The hotel itself is very pretty but I feel it needs a bit of maintenance. The hotel is two stories and no elevators. Breakfast was included, no swimming pool and very good AC.

Great Location

A nice place that has everything you need to spend a night and get to know the historic center of Santo Domingo, a good breakfast to take a break and go out to visit a very nice center, which turned out to be a little smaller than I imagined.

Hotel on the size of the Historic Center of Santo Domingo.

We spent one night here while visiting the Zona Colonial. The room was cute, clean and fit with the historical context of the building. Great bedding, wonderful hot shower with good pressure and lovely toiletries. The air conditioning cooled our room very quickly. Our room was above the bar on a Saturday night so we didn’t get quiet until after 1 am .. every sound echoed up to our room so if an early sleep is important ask for a room away from the bar. Breakfast and the service was top notch and if you are there to walk to all the historic buildings this safe, lovely location is the perfect place to stay.

Great stay in Zona Colonial

In the middle of the colonial zone, this is a very charming hotel; rooms with every possible detail, very clean, a very pleasant patio for dinner, breakfast and a magnificent bar, well-stocked and pleasant. However, the best thing about the hotel is the personal, attentive, professional and efficient. They will solve any problems quickly. In addition, considering that it is located in the heart of the Colonial zone of Santo Domingo, the price ratio is very well established.

A charming hotel with a pleasant and efficient staff.

Decorated in an old colonial building, lovely staff and with little care, ideally located in the heart of the colonial zone just steps from Plaza Colón and the cathedral.

A small, intimate, well-maintained hotel in the heart of the colonial zone

Super cozy and a wonderful décor. A half-square of Del Conde Street. Restaurants and cafes. Very good care. A breakfast included in the price of stay very good. It has a bar in the premises. An incredible cleanliness Safe place, surveillance by the authorities.

A visit to the Colonial Zone.

This hotel is perfect if you are planning to spend a few days in the zona colonial.
It's well located in the center of all the highlights Santo Domingo has to offer. Everything is within walking distance.
The service is perfect! The staff is great. Everybody was very friendly and helpfull! 

The hotel itself looks fantastic, a true boutique atmosphere. There is a nice courtyard where you can start your day with a nice breakfast. It is a cosy patio with lots of (haning) plants. Later during the day/evening you should visit their nice lively bar. Great cocktails and good food!

We booked the Superior Double Room. The decoration was a bit basic but it has a nice small balcony where you can relax and look at the locals and tourist stroll by. Keep in mind the hotel is located in the center of the zona colonial, the steet in front can be busy at night. If you are a light sleeper ask for a room around the courtyard.

Overall a great place!

Perfectly located nice hotel!

A very cozy place, excellent location, the restaurant's food is super rich, good prices and portions, friendly staff, clean rooms and a very good vibe.We stayed in several rooms (large family group) and all had the same opinion.

Mix feelings about this place - 
Good vibe, great location, clean rooms and the staff was polite   Unfortunately, it was also loud at night and the bathroom only had cold water.  I asked the front desk about it, and was told that "It was advertised  with cold water only.."  For the price I paid, I expect a warm shower, especially after a long flight!

Hotel Saint Nicolas

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