Serenade Punta Cana Beach & Spa Resort - All Inclusive

Name: Serenade Punta Cana Beach & Spa Resort - All Inclusive
Address: Carretera Cabeza de Toro, Punta Cana, Punta Cana, Punta Cana, 23000, Dominican Republic
Rating: 9

10 kmfrom the city center

from $ 338

Excellent

3092 reviews

8.8

Isaac Isaiah

I loved this resort it’s the best one I’ve been too

Popular amenities

Free Internet
Parking
Suitable for children
Swimming Pool
Fitness centre

Location

Palma Real Shopping Village • 7.3 km
Cocotal Golf and Country Club • 7.8 km
Punta Cana International Airport • 9.1 km
Cortecito Beach • 9.7 km
Princess Tower Casino Punta Cana • 10.6 km

Available rooms

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Location

Carretera Cabeza de Toro, Punta Cana

Places of interest
Palma Real Shopping Village • 7.3 km
Cocotal Golf and Country Club • 7.8 km
Cortecito Beach • 9.7 km
Princess Tower Casino Punta Cana • 10.6 km
White Sands Golf Course • 11.9 km
Iberostar Golf Course • 12.8 km
Arena Gorda Beach • 13.8 km
Indigenous Eyes Ecological Park • 15.2 km
Cap Cana Golf Club • 21.7 km
Punta Espada Golf Course • 21.9 km

Airports
Punta Cana International Airport • 9.1 km

Description of the hotel

Location

Everything you might need to have a good rest, all in one place! Resort «Serenade Punta Cana Beach & Spa Resort - All Inclusive» is located in Punta Cana. This resort is located in 10 km from the city center. You can take a walk and explore the neighbourhood area of the resort. Places nearby: Palma Real Shopping Village, Cocotal Golf and Country Club and Cortecito Beach.

At the resort

You can stop by the bar. You can stop by the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, there’s a free parking zone.

The following services are also available for the guests: a massage room, a sauna and a spa center. Sports fans are going to love a fitness center and a gym. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a casino. Here, you can treat yourself with water procedures as there will be an outdoor pool.

For business meetings, there is a conference hall. There are playrooms for children at the resort. They will be having so much fun that you might have to spend the evening with adults. The tour assistance desk of the resort will help you book an excursion. You can take your pet with you for the journey. Pets are allowed.

Accessible for guests with disabilities: the elevator helps them to go to the highest floors. There are other services available for the guests of the resort. For example, a laundry, ironing, press and a concierge. The staff of the resort will be happy to talk to you in English and Spanish.

Room amenities

Here’s what you’ll find in the room to have a rest after a long day: a TV, a mini-bar, a bathrobe and slippers. Please note that the listed services may not be available in all the rooms.

Facts about the hotel

Type of electrical socket

Type A

V / 60 Hz

Type A

(grounded)

V / 60 Hz

Number of rooms and floors

603 rooms, 3 floors

Services and amenities

General

Shopping on site
Elevator/lift
Smoking areas
Currency exchange
Security guard
Newspapers
Ticket assistance
Gift shop
Garden
Terrace
Outdoor furniture
Reception desk

Rooms

Room service
Family room
Toiletries

Accessibility

Accessibility features
Wheelchair Accessible

Services and amenities

Laundry
charged separately
Dry-cleaning
charged separately
Luggage storage

Meals

Bar
Breakfast
Buffet breakfast
Restaurant

Internet

Free Wi-Fi
Internet
charged separately

Languages Spoken

Spanish
English
Multi-language staff

Tourist services

Tour assistance

Recreation

Billiards
Nightclub
Sun Deck

Parking

Parking

Pool and beach

Outdoor pool
Pool facilities

Business

Event facilities
Conference Hall

Sports

Fitness facilities

Beauty and wellness

Doctor
Massage
charged separately
Sauna
Spa
charged separately
First Aid Kit

Kids

Playroom
Children's playground
Children swimming pool
Kids club

Pets

Pets allowed (under 5 kg)

Health and Safety Measures

Temperature control for staff
Extra decontamination measures
Temperature control for guests
Personal protection equipment for guests
Contactless check-in and/or check-out
Additional measures against COVID-19

Conditions of accommodation

Check-in and check-out

Check-in
After 15:00

Check-out
Until 12:00

Pets

Any pets are allowed
6000 DOP per each pet for the entire period of stay

Conditions of accommodation

Check-in and check-out

Check-in
After 15:00

Check-out
Until 12:00

Pets

Any pets are allowed
6000 DOP per each pet for the entire period of stay

Additional information

Front desk is open 24/7.

If the guests will arrive after 02:00 AM the should notify the hotel in advance and receive check-in instructions.

Pool access available from 9:00 AM to 6:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
Contactless check-out is available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).