Name: Heritage Hotel Kastelet
Address: Dračevice 35, 35, Tucepi, Tucepi, Tucepi, 21325, Croatia
Rating: 8

Elevator/lift

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Garden

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In-room internet

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Transfer

Conference Hall

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Diving

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Beauty and wellness

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At the hotel

Dracevice Beach

Lucica Beach

Slatina Public Beach

Jadran Beach

Kraj Beach

Kraljev Gaj Beach

Solaric Beach

Kamena Beach

Dracevac Beach

Heritage Hotel Kastelet

Tucepi

The hotel is in an amazing location, its situated right on the beach in Tucepi. The breakfast was outstanding and the ambience very relaxing. The room was spacious with super comfy beds. I had booked a 3 course evening meal which the hotel was unable to provide due to end of season. They offered us to eat in their sister hotel next door with drinks. We tried it one night but the buffet was really busy and it was not a relaxing experience although the food was good. The hotel refunded my evening meals including the one I already had which was a satisfactory result. We could hear the room above us a bit at night but all in all  I would stay here again. The location, staff and ambience were fantastic.

Location, location, location.

The hotel is newly renovated- and is superb. White stone from Brac, rafinated lights, design furniture both in the rooms and in the internal courtyard or in the outdoor restaurant - is a real plasure for the eyes and for the soul. The service is perfect- omnipresent, prompt and with a touch of friendliness without being intrusive. Congratulation ans thanks to all hotel team-from reception to the restaurant staff. We spent a delightful week there ande we will be back next year.

Delightful at all levels: scenery, overall design and staff

This is a good hotel. It is well positioned in the centre of the area, with access to restaurants in either direction and the beach just in front. The hotel has a very relaxed vibe, good sound proofing, and the room we got (which was a free upgrade to a suite) was very nice indeed with extremely comfortable beds, effective and quiet air con and a sea view. The staff were all very helpful, especially Kristijan (hopefully I have the spelling right) at the front desk, who assisted us with parking and getting our baggage from the car to the hotel. 
Impressed, and would definitely stay here again if we were in the area.

A very good, and well positioned, hotel

We stayed in Residence Kastelet for 6 nights in early August 2022. The hotel was built in the 18th century in the Baroque style. This villa like boutique accommodations with its beautiful courtyard was recently renovated by its new Emirati owners - Eagle Hills co. My wife and myself stayed in a sea view room with balcony and daughters shared a room in the back.
Rooms were lovely and well equipped and the courtyard with a small fountain and olive trees were just beautiful. The biggest asset though is the staff of the hotel, professional and polite with great manager Stefano. Breakfast included in the price was delicious. A la carte dinners offered big variety from local seafood delicacies, meats, pastas and pizzas. Beach is in front of the hotel but it is a bit crowded as hotel does not have its own private beach, however guests can use a pool, jacuzzi and sauna in the adjacent hotel and Adriatic sea is very clean. Overall, a great stay. 

Fantastic staff in beautiful boutique hotel

Very estetic and neautifully renovated small hotel. Lovely rooms. Polite staff. Breakfast inclouded in the price.  Beach is infront of  the hotel. It is a bit crouded but the see is clean. Prices in the restaurant are normal.

Beautifull

Categorize like 4* hotel but this is low 3* hotel. Room is outdate and smell from the bathroom. 
The staff are friendly and kindly. Location is excellent, next to the beach and very close to the center.

Terrible hotel

Nice mature hotel, we had sea view. Told a few weeks before departure we would be eating in adjacent hotel, Bluesun Alga

https://www.tripadvisor.com/Hotel_Review-g608721-d302871-Reviews-Bluesun_Hotel_Alga-Tucepi_Split_Dalmatia_County_Dalmatia.html
A very large concrete type hotel just behind. 
We had half board, breakfast ok coffee not fresh beans, juices water and powder, you pay extra for the real thing, evening meal everything COLD and overcooked, cold chips every day😬 the wine red and white terrible, undrinkable ( but we had to) not up to Saga expectations. Tucepi is a nice place with walking along the coast 4 miles in either direction.
Large busy pool in Alga. Usual towels over loungers if you get to the pool in the afternoon, the hotel management should sort that out.

Saga holiday

So, we bought a trip to Kiev. This is the worst hotel I've ever been to. It's not really a 4* and not even a 3. It's actually a solid 2. Food is terrible, dishes are dirty, rooms are a separate song. If you're claustrophobic, you're not welcome here. Room is small, hot, all old. First they gave you a room with a window on the drawer. Everything is old, staff is terrible. There's no beach. There's a little piece of land where you feel like you're lying on the floor on the route, at peak hour. Quiet horror. I don't recommend any money. All the reviews written here are about the writer.

One of the worst hotels I've ever been to.

Just returned from Croatia,and we were staying at this hotel.I think we had one of the best rooms .It was on the front, looking out to the sea. It was a very spacious room,with a balcony. Because we went on holiday with an organised group ,the food varied from bland ,same,to very good. The staff were amazing and always attentive.  We chose to eat from the a la carte menu one lunchtime and it was much better, than our set menu.
They had live music,four nights out of the seven and they were very entertaining.
It was next to a much larger hotel,so other guests who where on that side of the hotel were not so lucky as us ,and complained of  the constant noise til 11p.m. 
The air con didn’t work,so we had to sleep with the windows open,as it was still warm at night.
Overall though we had an enjoyable holiday here.

Super Holiday

Our first visit to Croatia started well. Heavy rain as we scurried across the tarmac at Leeds Bradford airport but glorious sunshine as we arrived in Split, Croatia. As we were the only Saga clients making the trip to Tucepi we had the transfer of approx 90minutes all to ourselves down the coastal highway. There is no vehicular access direct to the hotel and so we were met by Sandi, the Saga representative and shown our hotel whilst the driver deposited our luggage at the sister hotel Bluesun Alga. To stroll on the promenade with the sea to our right and our illuminated stone built small "castle" hotel to our left was fantastic.
We had chosen this hotel of only 28 rooms for its position by the the beach and its uniqueness of having once been a family home. We knew it wouldn't have all the facilities of its large modern well equipped associate hotel next door but we could utilise theirs.
Built in a square with a large central open courtyard it seemed devine. Having paid extra for a seaview room I was greatly surprised when I opened the balcony doors to find a long balcony so narrow it was impossible to sit there to appreciate the view, you either stood or took what view you could sitting in the room. It was what I would call an a disappointing start to two weeks holiday.
I had expected our meals to be taken in the grand courtyard as I felt the hotel would use the impressive surroundings to full measure, but no, we were shown into what I can only describe as a works canteen with polystyrene tiles on the ceiling and tableware and decorations which had no place in such a grand building. What a let down visually as it could and should have been so much better with the building available. We should have known that the food served in this depressing room would be of a similar standard. The same items served up everyday with the only excitement to decide what type of egg to eat. The staff were brilliant but I felt they had served this food to OLD folk for so long it no longer inspired them as well. Evening meals were no better with the main course being a choice and waiter served but if you didn't fancy potatoes with your meat or fish you found they just served you twice as much cabbage or green beans and I mean a lot.
After a week of muttering to ourselves and leaving food on our plates we hoped the second week would start better but no because the menu just started repeating itself. We spoke to other guests who had visited before and they felt the hotel and food wasn't as good as previously and to be honest some felt we shouldn't complain because they liked it as it was. They knew what they would get!
We took our complaints to Sandi who listened to us and other people who were unhappy with the hotel and the food and for what we had paid a substantial amount of money for.
Our complaints were given to the Kastelet manager who listened to our concerns and appeared upset that we found the food repetitive and boring. The beef soup is on all the time he said because people like it and you have a second choice as well so there.
He tried to say the menu changed each week but as my wife writes a diary we proved him wrong.
The hotel has a well supported restaurant outside which is supplied from the kitchen providing our food so we asked why are we seeing wonderful looking dishes passing our tables to others and not for us.Needless to say we spent extra money dining out for the whole of the second week.
Sandi was to forward our complaints and suggestions to Saga and on our last night a mysterious bottle of house wine and two glasses appeared in our room but with no compliments slip, how strange. I contacted Sandi and asked if it was for us, she said yes.
It was from the manager as a thank you for our suggestions and that the hotel would be having a Gala Dinner on the day we went home. Was it to say goodbye to us?

Heritage Hotel Kastelet

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