Name: Nera Luxury Apartments
Address: Miliceva 38, Split, Split, Split, 21000, Croatia
Rating: 0

Smoke-free property

Terrace

No elevators

General

Free Wi-Fi

Internet

Pets Not Allowed

Pets

Location

At the apartment

Bacvice Beach

Ovcice Beach

Split Marina

Firule Beach

Private Beach of Jadran Hotel Split

Zvoncac Bay Beach

Jezinac Public Beach

Trstenik Public Beach

Split Airport

Nera Luxury Apartments

The location is really good. The apartment is pretty new and comfortable. Maybe for one person or two is better.

We tried ringing to arrange check in but on our confirmation email from hotels.com we were given the wrong number, this meant we spent the first hour or so of our trip , stood on the door step in the sun on the phone to customer service. Luckily, the cleaner appeared and was able to let us in, this lady was very friendly and helpful, as well as answering any questions we had. However, she showed us our apartment which was nothing like what we were expecting. We booked this apartment over others because it was listed and photographed as having a balcony. We were put in the ground floor apartment with no balcony or outdoor area, despite the fact that even our confirmation email included a photo of the balcony? Things that can’t be faulted about this apartment is the location, in short walking distance of everything important, shops, bars, bus station, port, town square.This location would be perfect if you have plans during the day and just need somewhere to eat, shower and sleep but it would have been nice to spend the evenings or early mornings on the balcony that we were expecting.

Advertisement a bit misleading (nicer looking room pictures with balcony). All fine after requesting extra sheets, towels and water cooker. Basement feeling (family room)

Split

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

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6 bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

Basement club

Beware of the scam. There is only one apartment with a balcony but the owner advertises other apartments with the picture of the balcony and the view. Or she just overbooks and then you get whatever is available, but not what you think you are booking. We booked this because of such balcony but when we got there we had a first floor studio with a small window to a dirty courtyard. There are so many better places in old town  and with better locations, this one is just not worth it. Terrible

Booked via Expedia and had been given no means of contacting the apartments to arrange a late check-in.Expedia called, emailed and instant messaged them on my behalf but they did not respond.Upon arrival at 11pm we eventually managed to get someone on the phone who told us expedia had doubled booked and we had to stay in temporary accommodation. This was akin to a bedsit. Why didnt they tell us this sooner or respond to one of my many messages?The next day we were moved to our actually apartment which was ok, definitely not luxury and not worth the price.Another couple were trying to check in that morning and were told that their room was also double booked and they would be staying in the bedsit.Clearly this is a scam. They seem to give the ‘overbooking’ lie to most customers. They are rude and give terrible service.DO NOT BOOK WITH THESE PEOPLE!!

We were overbooked. Originally to get a balcony room top floor, they ended up putting us in a ground level room in a different area completely with no view. Waited 1 hour to get ahold of someone to check in, then got to the room and there were no bath towels or beach towels like they promise. I had to messaged them at 6:30pm to bring bath towels so we could shower. We never received beach towels in the 3 days we were there. Also, the worst part was when they walked into our room while we were changing with 2 other guests (that they also overbooked) because they didn’t know we still had the room for another day. Completely disorganized and unable to run a business. They are extremely unprofessional.

On arrival we were transferred to another facility because the room was double booked. The other apartment was a basement apartment without windows. Can’t recommend.

Nera Luxury Apartments

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For corporate clients