Name: Hotel Zafiro Boutique
Address: Calle 24A No 44 - 09, Bogota, Bogota, Bogota, 111321, Colombia
Rating: 5

24-hour reception

Smoke-free property

Newspapers

Ticket assistance

Television in lobby

No elevators

General

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Luggage storage

Services and amenities

Breakfast

Snack bar

Microwave oven

Meals

Free Wi-Fi

Internet

Tour assistance

Tourist services

Pets allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the boutique hotel

El Dorado International Airport

Hotel Zafiro Boutique

Bogota

Nice people, excellent customer service. Fast access to the US Embassy

Terrible hotel. I won’t recommend this place. Really dirty bed sheets. My mom got a rush because of that.

Per Hotel, There were no reservations.  Hotels/Booking. com web page was taking reservations, where rooms were not available.  They gladly moved me, and a 2nd couple that had the same issue to a sister hotel.  THey transported us to a hotel about 8 blocks away called Blue Zafiro.  Hotel was pretty nasty.  but, at 3AM after waiting on this room,I just slept for a few hours and left in the morning.

Switch and hook hotel.

good

I received confirmation that everything was okay and no need to reconfirm from orbitz. However , when contacting the hotel on the same day of my flight I started noticing some issues. The person at the phone handled me with an unfriendly and impatient tone. I asked for a transfer to the hotel and this was never done. So from that point I suspected something weird was going on. At arrival via regular taxi they told me at the front desk that there was no room available and that they did not know what Orbitz was. Via telephone the general manager promised to place me in another hotel for free but changed the tune quickly to charge me for staying. So I booked another hotel via another website. I do not know who is at fault here and Orbitz is very difficult place to ask for issues like this.

I did not get to stay at the hotel

Hotel Zafiro is a tribute to dangerous informality.For starters, the infrastructure consists of an old residential home converted into a so called boutique hotel. There are no evacuation or scape routes since the rooms and hallways lack fire exits and/or windows. I am not an expert, but this must constitute a violation to the fire safety code of most American cities.Second, Hotel Zafiro offers paid amenities such as a shuttle service to different parts of the city in privately owned vehicles, not UBER like, they use unlicensed and uninsured cars for public service; even in Colombia that is illegal.Next, Since there is a lack of windows and circulating air, sheets and towels have a stale smell to add to a claustrophobic feeling.In addition, Hotel Zafiro lodges large groups, such was the case during my stay, with out having the appropriate infrastructure. During my stay they lodged a large group of kids crammed in the tiny social areas such as very small pantry and a small living room turned temporarily into a dining room. Imagine a crowded college dorm with a very, very small day room, exactly a chaotic atmosphere.Last but not least, Hotel Zafiro sells itself online or using e-commerce as a, "Boutique Hotel," a very over employed name for a place that does not facilitate shampoo, lotion, or even a bath cap.In conclusion Hotel Zafiro is a dangerous tribute to informality.

Hotel Zafiro Boutique

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Additional information

Payment