Chengdu Xanadu Hotel

Location is good, there are bus stops and metro station nearby. Sichuan uni is next door, so there are lots of dinner options nearby. Hard bed and soft pillows are comfortable, room is clean and spacious. breakfast is excellent...... if you like asian style breakfast, you can have soup, rice and noodle stuff, but not many options for westerners. 3things to improve. 1. It’s supposed to be a smart control system to control lights and TV. However it was not well explained. I stayed for 10 nights but still couldn’t turn bathroom light on without waking up by husband. The bidet system too... English explanation!!! 2. Had a snack at the cafe on arrival, super expensive. We ordered coffee, juice, club sandwich and french onion soup, that costed more than ¥800. They weren’t special but pathetic. French onion soup was like warm chicken stock that has some pieces of onion floating with 2 pieces of stale bread. That was the most expensive and disappointing meal that we had in Chengdu. 3. Hard to communicate with staff, as there are very few English speaking staff. Even getting a taxi takes a while if we didn’t write the destination in Chinese. And it’s 5star Hotel. 4. The map that they provide is not useful. But I think it’s a good hotel, staff are nice but just can’t speak English, which makes them shy and avoiding us.