Name: The Stratford Hotel by Hoco Hotels Collection
Address: 107 Erie Street, Stratford, Stratford, Stratford, N5A 2M5, Canada
Rating: 0

Smoke-free property

Ticket assistance

Garden

Express check-out

No elevators

General

Free Wi-Fi

Internet

Tour assistance

Tourist services

Parking

Pets Not Allowed

Pets

Contactless check-in and/or check-out

Health and Safety Measures

Location

At the hotel

London International Airport

Region of Waterloo International Airport

The Stratford Hotel by Hoco Hotels Collection

Our stay was top-notch. Everything about this experience was positive. Avi our concierge was excellent, he was very helpful, especially in terms of accessibility and ensuring we could get around.

The hotel is beautiful and well kept. The rooms are comfortable and clean and it's perfectly situated walking distance from anything you might need. The staff is excellent! Very helpful and nice. Wouldn't stay anywhere else!

Perfect check-in, organized, clean.I am very satisfied with value I have received at this place.

Very nice hotel and very friendly and helpful staff.

Great location, comfortable and clean with great staff

In the centre of town and close to theatres!!Excellent, helpful staff!!!

The service was over-the-top. All the extra things like a stocked refrigerator, the morning breakfast box, the pre-check in and post checkout contacts were greatly appreciated and helpful. Will definitely stay here again next time in Stratford.

Great communication and exactly what the reviews showed

The Stratford Hotel was very clean and cozy. The rooms are beautiful and have a nice European feel to them. Nespresso coffee makers in the room, a beautiful fireplace, and breakfast boxes each morning with fruit, muffin and croissant. I would definitely stay here again.

Great location, very quiet and comfortable. Check in was easy and a good breakfast was provided.  This was our second stay and we would stay again.

Stratford

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wired-internet-access

smoking

sauna

duplex

safe

mini-bar

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pets-allowed

wi-fi

park access

Cute place... needs upgrades. Bed sagged in the middle and wasn't very comfortable. Fireplace wouldn't shut off completely, and kept the room uncomfortably warm when it was 22C outside, so we had to run the air conditioning which didn't feel very eco-friendly. Breakfast box is a muffin, stale croissant and a mandarin orange, which was disappointing, but there are tons of cafes down the street. Staff were responsive via text messages.

Cute place... needs upgrades.

The location is good for the downtown restaurants. However the tiny European sized room is dated, but ok. Beds good. Tiny bathroom, but at least a tub. No front desk staff. You must call or text for any support. No lift to upper floor. Paying for parking makes sense as there is limited parking in town and most the theatres are beyond walking distance.

The hotel is perfectly located within walking distance to shops, restaurants, theaters and water activities. The rooms are clean, unique and beautifully decorated and provide everything you could possibly need. All that is nice but without good service and friendly staff it means nothing and the staff and the service they provide is exceptional. I cannot say enough good things about our experience with them and will definitely be returning.

A quirky little building located in the heart of downtown Stratford. Walkable to all the downtown restaurants and shops and a doable walk to the Festival Theatre. No staff onsite which took some getting used to but service was excellent: all questions answered promptly. A bit of a noisy road but they provide earplugs (!) We found running the fan provided all the white noise we needed to sleep soundly. Recommended.

Impeccably clean and comfortable. Staff very welcoming and eager for us to enjoy our stay. From the outside it looks stern and a bit isolated but inside is cozy and warm. Relatively quiet considering the age of the hotel. We loved the atmoshere. We were only in the city overnight for a medical appt. and unable to explore much. We are encouraged to return just for fun. Being senior ladies, we dreaded the stairs while carrying a few bags but it was worth the effort. We recommend this hotel. Comparable to the Clock Tower Inn in Strathroy and the Kettle Creek Inn in Port Stanley. Downside: no dining or snacks available on-site so come prepared.

There is a large parking lot right beside the hotel, and owned by the hotel, that was mostly empty, yet they charge $20/night for parking. Free parking is available just down the street so the convenience of their parking lot is not worth the additional charge. I feel offering free on site parking would show better customer service. On the positive side, they did leave a small gift and note in our room for my birthday which was very kind.

Very conveniently located to town. Lots of local shops and boutiques, cafes and restaurants. Property was old but well maintained around. The only we didn't like was the outside noise. They provided ear plugs but that's the way to go about to dealing with outside noise. Perhaps they should look into sound proofing Windows. Checkin was simple _ I chose the in person check in over remote check in which requires guests to go to their sister property (only 1 mins drive away).

It was a quaint and cozy room. The size was perfect for me and my husband. We really enjoyed the small attention to detail, such as a bottle of water beside the bed, the Chai tea gift with a note for us to take, as well as having a coffee maker for the morning. It was easy to send messages with questions or concerns I had and overall, I felt like a valued guest even if i saw nobody in the lobby.

The hotel overall is a motel - in its size, structure, and location on a major thoroughfare (with windows directly overlooking the sidewalk). The room itself was well done - very clean and warm and had everything that I needed. Location-wise, it was further off from the town centre than I expected - not to the point of being inconvenient, but if you can find a room in the Windsor (sister hotel) for the same price, you should do that - it is closer to the centre and overlooks a narrower street with far less car traffic.The customer service was incredible. The hotel operation was minimalist and efficient, but not at the cost of quality - the person at the front desk clearly remembered who I was the next day when I asked them to hold my bags for me after I left!

Solid!

Although the check-in was at an adjacent property, we were over to the room in a couple of minutes. The staff knocked on the room door within 10 minutes to check and make sure we had everything we needed or any questions. The building and room had a lot of character. All the coffee shops and restaurants were no more than a 5-minute walk.We would absolutely stay at this location again.

The Stratford Hotel by Hoco Hotels Collection

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