Name: Kings Valley Medical & Spa Hotel
Address: 22 Izvora Street, Kazanlak, Kazanlak, Kazanlak, 6138, Bulgaria
Rating: 9.3

24-hour reception

Elevator/lift

Currency exchange

Smoke-free property

Newspapers

Garden

Outdoor furniture

General

Toiletries

Rooms

Accessibility features

Wheelchair Accessible

Wheelchair access to restaurant

Accessibility

Laundry

Dry-cleaning

Luggage storage

Services and amenities

Coffee/tea for guests

Restaurant

Meals

Billiards

Hiking

Recreation

Parking

Seasonal outdoor swimming pool

Pool and beach

Conference Hall

Business

Beauty and wellness

Children swimming pool

Kids

Pets allowed

Pets

Location

At the resort

Kings Valley Medical & Spa Hotel

Absolutely amazing!! From the room, through the pool/spa area, to the food!Definitely will visit again

Beautiful room, spa facilities, food buffets, amenities, friendly staff

This hotel is amazing. I strongly recommend it. Excellent food, service and spa. The room was modern and comfortable. My son really enjoyed the kids club with different every day activities and entertainment. 10 of 10 rate

Everything was great, except for the stuff in restaurant Sofra, especially the manager of the restaurant who was extremely rude and forced me to pay 20bg leva because I accidentally broke a glass

A great place that everyone should visit to enjoy a wonderful setting, perfect staff, magnificent spa area and delicious food.

Very good hotel, huqe public area, indoor aoutdoor poll are awesome, SPA center is very good, but some features are limited. Very nice breakfast, nice staff and a lot of parking places.

Very spacious and clean. Amazing breakfast menu

Good place to relax, surrounded of beautiful nature

Kazanlak

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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4-beds

40-beds

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8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

This spa resort is a great get away, perfect for a relaxing weekend for rejuvenation.  On the edge of the city but a short drive to the major sights if you want. The pools and the spa are great and onsite food offerings looked good (just had a sandwich at the pool bar but it was tasty). The breakfast buffet is enormous!  The staff were fine, except I was told at checkin that my free drink voucher would cover both of us but that was refused at the bar.  We had massages from friendly, professional therapists. Wish we had stayed more than one night!

Breathtaking spacious. Room was excellent, spa was great with tons of pools and saunas. Had a very professional massage. Booked with breakfast & dinner. Dinner was buffet style and not 5 star - but a good 4 star. The only downside is the service staff: Almost nobody speaks English or at least a foreign language. It was a bit funny to watch the panic attack when, for example, I ordered a beer and the waiter ran away at high speed – to find the one college that was able to understand what I wanted. Or we just got ignored when we received a glass of white wine instead of a red wine as the waiter was unable to understand what we complained and just ignored our comment. Not by bad mood – simply because she didn´t understand.Same at the reception but there it took less time to find a translator or an English-speaking staff – member.And obviously many have not really been trained in service business. Almost everyone was friendly (or at least trying to be) - but many had no clue what to do.Nevertheless, we would come back as the facilities offered are phantastic and we hope that the service will improve over time.

Great facilities, just needs better trained staff

All in all a good stay. Excellent breakfast and dinner options. The only negative experience were the room cleaning. Despite our signal that we wanted the room done, nothing happened. We still had to call reseption and ask for it, and then it was done poorly. Did not even care to do the beds, only changed the towels. Otherwise very good.

Absolutely amazing!

Georgi Gashev

Great spa resort, excellent amenities and thermal therapies. Focus on improving the service at the pool bar.

Kings Valley Medical & Spa Hotel

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