Name: Luxury Apartments at Brookleigh
Address: 1235 Great Northern Hwy, Upper Swan, Upper Swan, Upper Swan, 6069, Australia
Rating: 8

Air conditioning

Smoking areas

Smoke-free property

Heating

Garden

Terrace

General

Non-smoking rooms

Family room

Rooms

Laundry

Luggage storage

Services and amenities

Breakfast

Breakfast in the room

Restaurant

Meals

Free Wi-Fi

Internet

Bike rental

Barbecue grill(s)

Barbeque

Recreation

Free parking

Parking

Swimming pool

Pool and beach

Event facilities

Fax and copy machine

Business

Cycling

Fitness facilities

Sports

Massage

Beauty and wellness

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the apartment

Yagan Memorial Park

All Saints Anglican Church

Perth Airport

Luxury Apartments at Brookleigh

Upper Swan

I had a booking on 1 May for a wedding we attended at Brookleigh Estate.  The wedding ceremony commenced at 3.30.  We travelled from Albany.  I went to the restaurant to book in and was told the room wasn't ready yet, but we could put our luggage in the common area until it was. When we walked into the bunkhouse it had obviously been fully book the night before and cleaning hadn't even begun.  We waited until 2.30 then went to the restaurant again to ask what was going on.  We did not receive a great response.  Was told the cleaner was sick, our room number was 7 and someone would be there to clean and told to get our towels out of the bag near the fridge! The place was disgusting!  Bathrooms and toilets dirty, toilet paper all on the floor, dirty towels in each bathroom, and our room., curtains in our room hanging off the rail and broken, dirty dishes filled the sink, food crumbs all over the table and floor..  The dishes had been done but left on the drainer! No other rooms or bathrooms were cleaned.  There were ceiling vents missing and half falling out and the lawn was overgrown and a mess.  We were never given a key to our room yet were told to not lock the 3 door leading outside, so our items were at risk.  In the morning we attempted to have a shower in the only clean bathroom, but there was no hot water!  I am completely disgusted that this is how we were treated and when I had pre booked the accommodation months ahead.  There was no responsibility taken, and we were treated as a complete inconvenience to them.   I would not recommend this place to anyone!

Very poor accommodation

From the patient and accomodating reservation changes till the last minute, a perfect 5 night stay in the lakeside suite. Absolutely beautiful surroundings and warm, professional and friendly staff. Can’t find anything to complain about and can’t wait to visit again. 
Bridget

Perfect

Came here for a wedding and was impressed with the beautiful gardens and quite possibly the biggest, fanciest stables I've ever seen, loved the horsey smell and the friendly horses. Lovely big ponds with coy fish blend into the surroundings perfectly. Bring your camera when you visit!

Just stunning 

We had a wonderful stay at Brookleigh in the Lakeside apartment for our anniversary. We were greeted by complementary bubbles and Whistler's chocolate. The apartment was lovely and surrounded by amazing gardens and stables. I could tell it would make a beautiful venue as well. We also had a couples massage at the Brookleigh Day Spa which is in the same area as the apartments and that was fantastic as well.

Anniversary Get Away!

The staff were nice but failed to recognise my arms in the air with the dog around. I’m allergic. 

They took us to the gatehouse cottage which if you want it to yourself is $500+ a night. I’m not sure why they’d ask this price when you can get a lovely home elsewhere for less and you aren’t at risk of sharing. The rooms are all bunched together. The back door to get to the outdoor bench doesn’t work. It’s so stiff I had to ask my husband and even he struggled to open it. 

I see what other reviews mean by the ants. My husband was attacked in the house by a bull ant!

From outside the property needs so much repair. There’s so much water damage and no wonder when the Dow pipes are obviously blocked. 

There was no toiletries provided other than what other guests had left behind! What accomodation doesn’t provide shampoo, conditioner and body wash? The little details were sadly lacking. 

The towels were so tiny it didn’t actually wrap around me. They weren’t the sized towels I’m used to having in accomodation. They were more like kids towels. 

The shower floods the bathroom and leaves a dangerous slip hazard because the door doesn’t close right. 

We found a hair in our bedding. 

This was given to us as a gift. We would not return. This place needs work and fast. If these things were tended to I would absolutely consider it worth the money. 

Desperate need of repair

Came in my special car for a wedding this morning. I asked if there was an alternative parking spot for my Ferrari because it may get damaged if not parked in bitumen. The car is new and also very low to the ground. A very rude lady named Jacqui told me there were no alternatives and to leave the property. To go home and change cars. Have been to many places on drive days with Ferrari and Lamborghini and Rolls Royce clubs. Usually always treated with basic respect. It was the way she talked to me that was uncalled for. 
Will tell all my friends in all the car clubs and dealerships that our prized possessions are not welcomed there. Nothing luxurious about this establishment when no inclusions for VIPs. 

Very rude staff

We were thrilled with our accommodation at Brookleigh Estate. The apartment is on grounds of a Equestrian with beautiful gardens, horse paddocks, water fountains and of course the apartment itself finished in French Provincial touches.  Minutes away from wineries, restaurants and tourists you would think you were hours away.  Breakfast was plentiful and a lovely touch. Living room and bedroom were spacious and decorated beautifully including en-suite bathroom which was clean and functional. Would definitely be coming back. 

Weekend Getaway 

Stayed for 2 nights in this lovely accommodation. Side door directly through to pool area, front door led to a nice patio overlooking the lake.
Well kept grounds with horses and beautiful gardens.
The pool was welcoming on a hot day, nice seating in shade around pool.
The apartment was comfortable and well air conditioned. Kitchen was stocked with Nespresso machine with pods, lots of teas, coffees etc, some sauces, condiments and local products.
Quiet and relaxing. Bed was very comfortable and the shower was hot with vertical jets and a hand held shower.

Lakeside Luxury Apartment

My friend bought me a spa package voucher for us. The package included a facial, hot stone massage, head massage, foot scrub, refreshments and time by the pool/gardens. The exterior of the gardens were beautifully manicured and had a cottage-garden feel. We arrived early and there was no one (human) around ..(If you aren't an animal person then this might not be the place for you)... We were greeted by four (very cute) fury friends - two dogs and two cats. The toilets were outdoors and also home for many spiders and if you're allergic to bees...Well this would have been a sphincter-tightening experience for you! We loved the flowers, as did the bees - hundreds of them. The inside of the spa-area had a nice feel. It could have used a little bit of 'TLC' as the carpet was noticeably dirty. The spa room was nice and large size. The massages and facials themselves were okay. The staff were polite and checked up on the massage pressure and the temperature of the room.They also took note of any pre-exisiting injuries and were careful around those areas. Following the spa treatments we were provided with a platter of cheese, fruits and salami. Overall, it was a nice day out but I wouldn't class it as a 'luxury' spa experience. Brookleigh has beautiful gardens and I left feeling somewhat relaxed. It was a little rough around the edges but I think that added to its country-charm. So, if you're looking for a relaxed style spa in a beautiful location, it's a pretty nice choice.

Groupon Voucher - Spa Day

Stayed in the bunkhouse and had to endure the alarm beeping every 3 hours, which we had to turnoff, together with the Exit sign flashing through the night.  The owner disconnected both, so we had a better sleep the next night.  Lots of maintenance outstanding, smoke alarms missing.  Empty hand soap containers in all bathrooms.  Beds were foam and uncomfortable. Such a lovely place, just some TLC needed.  Reception were responsive though.

Luxury Apartments at Brookleigh

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