from $ 251
Fantastic
2869 reviewsWhere these days do you find a 5 star hotel that is actually 5 star, for example, still offers turndown service, still has a wonderful porter and doorman service , terrific staff the absolute right people for these important positions. A spotless clean hotel public areas and rooms, a hotel that provides a clean, safe, functional garage to keep your car undercover, an amazing selections of food and beverage options with qualified , friendly , professional and hospitable staff at every venue. To have all of these qualities at one hotel is very rare in 2025. Special mention needs to go to the lovely dutch guy at bar 36 and all the staff especially chris at merchant cafe where we enjoyed the most tasty interesting breakfasts that have inspired to recreate them at home, thank you to these guys they run a highly efficient breakfast service. We were concerned that there would be delays in getting a table or food service if we were in a rush but it never happened , the staff are a credit to the management and hotel. thank you. The reception staff were as would expect, beautifully and professionally dressed, knowledgeable, flexible, and generous. The room we had again was of a standard and design not seen in new hotels thats the benefit of staying in a hotel with the space and functionality that gives you generous room and bathroom/ separate toilet. furnished balcony and the trinity inlet is beautiful. The water side of the hotel is the best in town because it does not get the afternoon hot sun so can be enjoyed all day, not so the case in other hotels.Eeverything you need is in the room so you dont need to make endless call, guest comfort has already been covered by the hotel.The hotel smells great even the lift sound /bell ( and i have never seen this before) has had its sound adjusted so it was not jarring and disruptive, can you believe that we realised about 3 days into our 5 day stay there was nothing to irritate everything had been thoughtfully managed .I can think of many other hotels that need to see this model of running a 5 star hotel.
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35-41 Wharf Street, Cairns
Location
Sophisticated but very comfortable hotel «Pullman Reef Hotel Casino» is located in Cairns. This hotel is located in walking distance from the city center. You can take a walk and explore the neighbourhood area of the hotel — Cairns Zoom and Wildlife Dome, ZOO To You HQ Wildlife Discovery Centre and The Cairns Museum.
At the hotel
You can stop by the bar. You can stop by the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. Specially for tourists who travel by car, there’s a parking zone.
The following services are also available for the guests: a massage room and a sauna. Sports fans will be able to enjoy a fitness center, a gym and a diving club. You will find these entertainment amenities on the premises: a casino. Swimming fans are going to enjoy a pool and an outdoor pool.
For participants of business meetings, there is a conference hall. Want to have an excursion? Consult the tour assistance desk of the hotel. For the free movement around the city, the hotel offers a transfer for you. Accessibility: there is an elevator/lift.
At the guests’ disposal, there’s also a laundry, dry cleaning, an ATM, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel speaks English, German, French, Japanese and Korean.
Room amenities
Here’s what you’ll find in the room to have a rest after a long day: a shower, a TV, a mini-bar and a bathrobe. Please note that the listed services may not be available in all the rooms.
The hotel's awards
2023
The 17th World Luxury Hotel Awards
Facts about the hotel
Year of construction
Type of electrical socket
Type I
240 V / 50 Hz
Number of rooms and floors
charged separately
charged separately
charged separately
charged separately
charged separately
charged separately
charged separately
charged separately
Check-in |
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After 14:00 |
Check-out |
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Until 11:00 |
Check-in |
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After 14:00 |
Check-out |
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Until 11:00 |
Some rates can be paid by bank card when booking online. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]
Fantastic
Based on 2869 reviews from guests around the world.
140 reviews are available in your language
Cleanliness
8,5
Hygiene products
Location
8,5
Meals
Value for money
9
Room
8,5
Service
8,5
Wi-Fi quality
Secure payments
Secure data protection from leading payment systems.
Registered service mark in the European Union