Name: La Vista Byron Bay
Address: 13 Cape Vista Drive Ewingsdale NSW 2481,Cape Vista Drive, Ewingsdale, Ewingsdale, Ewingsdale, 2481, Australia
Rating: 9

24-hour reception

Smoking areas

Smoke-free property

Heating

Newspapers

Garden

General

Bridal suite

Non-smoking rooms

Rooms

Accessibility features

Accessibility

Luggage storage

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

Barbecue grill(s)

Recreation

Parking

Swimming pool

Outdoor pool

Pool and beach

Massage

Beauty and wellness

Location

At the hotel

Ballina Byron Airport

Lismore Airport

Murwillumbah Airfield

Gold Coast Airport

Casino Airport

La Vista Byron Bay

Ewingsdale

We thoroughly enjoyed our two nights at Cape Vue. We had a delightful, well-equipped room which looked out across the lawn to the magnificent tree and beyond. The weather was shocking but our room was very comfortable and cosy and so nice to come back to after attending our social engagements.

Comfortable and Cosy

A lovely stay at Vue 5, even though the weather was a touch on the plain side, the accomodation was lovely.

I would be happy to recommend staying here and when we come back to Byron we will certainly stay here. 

Oh and remember your camera, the view from vue is awesome.

Vue 5

Cape Vue cabins are set perfectly looking out to the Byron bay lighthouse.  Private setting and perfect to relax for a few days. The cabin was quiet, clean and well appointed for all your needs.  Close to Byron for cafes and meals.  Also the beaches are 10 minutes drive.

Relaxing and peaceful

The room itself, it’s hinterland aspect, privacy and proximity to Byron Bay (less than 10 minutes) itself. The management were incredible. Our first night we had Indian takeaway delivered and I accidentally spilt chicken vinderloo on the sheets. I informed the management and apologised. They were so understanding and fantastic. They came in change the sheets and re made up the room free of charge. Even though this could of been not a small thing it was huge to me. The level of service and the room itself was incredible. I can’t speak highly enough about it. Thank you guys!

Incredible experience, thank you Team!

Cape Vue is a Byron Bay luxury at its absolute best! The property is stunning and the rooms are very private. The pool is just spectacular. We could even see the Byron Bay lighthouse from our room! The room was luxe to every detail and the bath is heavenly. Will definitely be staying again. Thank you Geoff !

Byron Barefoot Luxury

We had a fantastic stay at Cape Vue.  The villa was everything we were after: luxurious with amazing decor and views.  Although we were told the resort was full, we didn’t see anyone else so this really is a place to relax.  Staff were friendly, check in super easy. We loved the location to explore everything Byron has to offer.

Relaxing and luxury

Absolutely loved it to bits. Beautiful greenery surroundings. Quiet, yet very close to the Byron town (~10 mins drive) & beaches. Comfortable atmosphere - very clean loved the amenities in the bathroom. This is going to be the accommodation I'd always like to come back, for Byron getaways :)

Beautiful & stunning,  relaxing home

Beautiful view. Excellent bathroom renovation. Location is close (if driving) to Byron, as per Google Maps. However, cabin was ~$480/night. So I expected to be able to eat in my room. Hence I sent an email (late evening) asking about crockery, cutlery or any on-site room service. I followed up by phone (9 & 9.15am next day, main switch, no answer) and by a later call (9.45?) to a mobile that texted me at check in (also no answer). Over the next hours I was:
- sent cut-&-paste details of the room,
- laughed at by one person I spoke to
- told I'd been rude by another (though he did at least admit I hadn't been rude to him – I contend I spoke no differently to other staff)
- and on & on.
An 'offer' of refund was delivered so aggressively – "You're not going to be happy, why don't you find somewhere else – I don't need the money" – I had to confirm we weren't being kicked out. (I now wish I'd taken it, the trip was ruined, but it seemed we might end up in Byron with nowhere to stay.)
The proprietor will say they've had no other issues re crockery – this may be technically true, but a quick check of this site will show a complaint about the removal of kitchenettes since the property changed hands: I reckon that's much the same thing.
But, minor details. The major issue is that at no one made any effort to provide actual service – rather I was passed on each time to another person, each more insistent than the last to defend the way things are and tell me I hadn't read the ad properly. No one was equipped to de-escalate the situation as frustration grew, and no one – even to date – has engaged with the central issue: poor service. Training is clearly required – I've spent far less, and far more, and received far better at both price points. 
As a final, depressing, indication of this company's customer relationship management – after I had been firmly told by the owner not to contact anyone else, I was sent a "we'd love to hear about your stay" form email signed by one such person.
I will avoid this property, and all run by Byron Boutique Properties. Suggest you do too.
So far, I've had only aggressive, irritated and angry responses to my reviews from the owner. I expect another will appear here – consider them a pretty accurate reflection of the service received at the time.

Service was awful, defensive, unpleasant and inconsistent with prices charged. Cannot recommend.

Decor was beautiful, as was the outlook but..
1. cockroach poo in the serviettes
2.TV located so you can't watch from bed
3.UHT milk only and no way to warm it
4. Too few towels in bathroom (you need a few to mop up water on floor)
5. No daily cleaning
At $350 per night, would have expected fresh milk and something to heat it with and to be able to watch TV from the very comfortable bed.

beautiful decor but impractical and expensive

Loved it. Cozy space with all you need. Surrounded by greenery and birds was the best in the mornings.

Location is accesible with car from the main areas of Byron Bay. 

I would definitely love to come back!

La Vista Byron Bay

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment