Name: Waldorf Drummoyne Serviced Apartments
Address: 165-167 Lyons Road Drummoyne,Lyons Road, Sydney, Sydney, Sydney, 2047, Australia
Rating: 8

Air conditioning

Smoke-free property

Heating

Washing machine

General

Non-smoking rooms

Fridge

Family room

Cable TV

Hairdryer

Shower/Bathtub

Shower

Rooms

Iron and board

Telephone

Iron

Services and amenities

Microwave oven

Meals

Free Wi-Fi

Internet

Parking

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the apartment

Room amenities

Sydney College of the Arts

Sydney Aquarium

Wildlife Sydney

Darling Harbour

Sydney Harbour Bridge

Hyde Park

Sydney Opera House

Royal Botanic Gardens

Sydney (Kingsford Smith) Airport

Bondi Beach

Sydney Harbour National Park

Manly Beach

Waldorf Drummoyne Serviced Apartments

Sydney

If travellers are looking for convenience and near to amenities,  Waldorf Drummoyne is the place for them. Otherwise, I'd say there are better facilities elsewhere, than what this one offered !!

To me, who had stayed for 5 nights, I experienced downsides and negligible services more than good experiences, no pleasant memorable take-aways: 

(1) The Reception Office is located across the road from where the studio unit/block  I stayed in, and every time you  need something, you will have to walk across to  seek help... there is  no direct telephone connection from one's room to the reception desk. 
(2) Upon check-in, there was no proper explaining to where  things were in the unit. 
(3) Well, being "budget" as it came across, the unit looked scant;  the carpets not clean; the oven and microwave were not clean out. There were some food scraps in the refrigerator. The television was not functioning.
(4) Although the conditions of the oven and microwave etc. was brought to the attention of management, and promise of fixing, absolutely nothing was done to clean them. The  kitchenette cabinets were dirty and stained. Which guest (s) would help  Waldorf  to wipe away those dirty spots and stains, for god's sakes ???!!!!
(5) The television was re-set and fix on my 2nd last day stay. But alas, I could only watch from  about 6 pm to 9.00pm, after which the channels  just dropped out (stopped). No amount of tweaking would make it work and  the screen just flashed up "NO SIGNALS".  Gosh, was so frustrating ! No TV for 4 days & on the 5th day, its just short-lived !
(6) Its not a "service-apartment"   as its practically "self-service" at all times. Bedsheets, towels  and toiletries were  attended to "one-off". One checked-in and  then those items   will be expected to last or used over the duration of stay. No changing of towels or bedsheets at all !!

It was so unpleasant and nothing was informed/updated  but totally left to "one's own devices", (well, it did feel like that) . Payments were not supported with invoice  or payment advice etc..... you are never informed beforehand and then found yourself charged for something with no warning or alert / caught by surprised !. So who ever is booking, make sure you firm up on the terms of payments 100% certainty , otherwise you might be in for some shocks !!

Good Luck to all future travellers who so decide to pick Waldorf Drummoyne Service Apartments !!. For those who have had a good stay, you are lucky !!

My experience:  Never to go back there ever again !! Regretful, I cancel and earlier booking of another service apartment elsewhere just because  to be nearer to relatives - wrong decision  and definitely wrong move on my part !!  Hell!

Name is a MISNOMER - its supposed to be a "service apartment"  BUT more like 'self-service apartment' !

Great location if you are relying on public transport with great local cafes and bakery. Very clean and spacious budget accommodation. I stayed in a studio apartment arriving very late after hours. They made sure that someone was expecting me and took me safely across the road to my room.

Flying visit to family.

Hi
I stayed at these apartments for a medical procedure. The hosts were helpful and could not have been kinder. They offered to drive me to the clinic and pick me up which was very much appreciated. If I had to go there again I would.
Thanks Joanne.

Great hosts

We stayed at this property from 6-13 July. Firstly, our apartment was on situated across the road from the official address. We were in Apartment 3. The location of the apartment is great. A few eateries just outside from the apartment. A short drive to suburban malls. 

The place is nothing like the photos on the website. The apartment is small, not great in layout and the place is not very clean. 

The air con/heater was not working at all throughout our stay. This is the middle of winter. The night manager did bring us a portable heater and mentioned that the equipment was recently serviced. But the aircon heater was coated with a thick layer of dirt. I had to clean it with a wet wipe. Was this really serviced?

The kitchen is tiny and very basically equipped. We could not really cook in the apartment. There is no ventilation and would stink up the entire room. 

The bathroom is horrid and old. The vanity had missing door knobs. The walls are in need of a fresh coat of paint. The shower stall is small and the sliding door doesn’t close, so water flows out as you shower. The tiny bathroom houses the washing machine ( which didn’t work), and also a sink to wash and rinse the mops. Very odd layout and placing of items. 

Don’t use the washing machine. It’s either very old or not really working. The one evening we washed a load of laundry, during the spin cycle, the machine shook so violently and loudly, we thought it was going to explode. The machine actually shook and moved out of its original position by one machine width. 

We will never come back. 



Shocking 

I booked a studio apartment at Waldorf Drummoyne based on the photos on their website.  When I arrived, the outside of the building was very dingy - paint crumbling off the walls etc.  I had to go inside a very dingy entrance and knock on a door which opened to what appeared to be someone's lounge room with about four people resident.  I was then taken across the road to an old 70s-style apartment block, where the young man let me in through reinforced steel doors (not a good look), and showed me a dark, dank, damp, and very dingy room which looked absolutely nothing like the photos on the website.  I then tried to cancel the booking to find that head office wants to charge me the first night's fee.  I am currently in discussions with them about why that is not acceptable.  Do not book here.  It is not what it looks like on the website.

Do not book here

Was looking for a well priced family unit close to the Tasmanian university Rozelle. 
The unit was clean and comfortable, and close to a very nice fish shop (great dinner).
The negative, was the site parking, only 4 spots and designed for ‘matchbox cars’ AND the traffic noise all night!
I’ve stayed at a few Waldorf’s in the past, and have always been a positive, and have returned. 
Won’t be returning to this one.

Waldorf Drummoyne Serviced Apartments

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